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Rockawnings.co.uk Reviews

4.9 Rating 198 Reviews
97 %
of reviewers recommend Rockawnings.co.uk
4.9
Based on 198 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email
Read Rockawnings.co.uk Reviews
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Phone:

01254 691127

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Rockawnings.co.uk 5 star review on 16th July 2022
Jack Campfield
Rockawnings.co.uk 5 star review on 7th September 2021
Steve Hyde
Rockawnings.co.uk 5 star review on 22nd July 2021
Stephen Passfield
Rockawnings.co.uk 5 star review on 6th June 2021
Conway Hawkins
Rockawnings.co.uk 5 star review on 29th April 2021
Luxury Valeting.
Rockawnings.co.uk 5 star review on 20th June 2020
Derek Menzies
Rockawnings.co.uk 5 star review on 30th May 2020
Ian Ashman
11
Anonymous
Anonymous  // 01/01/2019
Wanted a replacement side panel for my Hex45 awning. Rang customer service. If awning is over 5 years old (mine is) they will not guarantee the panel will fit/zip together with the other panels. Not able to tell me when or what changes made to the specification. Will not accept a return if the new panel does not fit. You're forced to buy a full new set of panels. Appalling service.
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Posted 3 months ago
customer service is very poor, you write in the notes section of your order and it is totally ignored. even when you speak to them beforehand and arrange something it still gets ignored.
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Posted 3 years ago
Sent the wrong colour gazebo sides. Doing an event this weekend and couldn’t sort until Monday. Leaving me without protection for the event then wanted me to faff around and wait in for a delivery driver to do a swap. I work full time! Not impressed.
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Posted 4 years ago
Customer service, what customer service! Bought an awning from them and over a number of months have sent numerous emails to them with a query. Have they responded, no. No customer service.
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Posted 5 years ago
rubbish customer service, keep refering you back to the website, half your links don't work and vital information missed in telephone communicaiton with them. guessing thier - "where the cheapest" claim extends to total lack of service
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Posted 10 years ago
As a Company we strive to offer the best possible price around and at the same time offer friendly and helpful advice on all our Products. I am sorry on this occasion you have been let down on the customer service side. For this i would like to offer you a 50% discount on your next purchase. I am glad to here you have now received the product and are happy with the item.
Posted 10 years ago
Rockawnings.co.uk is rated 4.9 based on 198 reviews