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Rockawnings.co.uk Reviews

4.9 Rating 189 Reviews
97 %
of reviewers recommend Rockawnings.co.uk
4.9
Based on 189 reviews
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Rockawnings.co.uk 5 star review on 16th July 2022
Jack Campfield
Rockawnings.co.uk 5 star review on 7th September 2021
Steve Hyde
Rockawnings.co.uk 5 star review on 22nd July 2021
Stephen Passfield
Rockawnings.co.uk 5 star review on 6th June 2021
Conway Hawkins
Rockawnings.co.uk 5 star review on 29th April 2021
Luxury Valeting.
Rockawnings.co.uk 5 star review on 20th June 2020
Derek Menzies
Rockawnings.co.uk 5 star review on 30th May 2020
Ian Ashman
11
Anonymous
Anonymous  // 01/01/2019
Second time we have ordered a gazebo ,my wife had ordered a cheap Amazon one told her waste of time 3weeks in bit of wind frame collapsed so we got the 3x3 hex 55 with side panels WOW don’t bother cheap is no good can not beat these guys1st class service and a gazebo that would withstand a hurricane the difference is fantastic thanks . Andy from Prescot
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Posted 2 days ago
We have been working with Rock Awnings for over 3 years for our business and have always been very satisfied. The quality of the products is excellent, the service is reliable, and communication is professional. Everything has been consistently 5/5. We highly recommend them. Kind regards, Dugan’s
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Posted 2 weeks ago
Rock Awnings gives you everything you need from a company. For starters they friendly, helpful and efficient. Secondly, they are people who are directly connected to their stock and systems. After placing my order I phoned and asked if I could change the colour. Within a minute the man on the phone had walked into the warehouse, physically looked for the other colour, and said no problem and swapped it. After I took delivery I then phoned and said we urgently needed a second gazebo due to the weather forecast and the number of guests we had coming to our event. Just 24 hours later we had both gazebos in the garden ready for our guests. It's great to deal with a company of real people who can help directly without being passed from department to department and still not getting answers. I had a problem and it was sorted straight away. Great product also! Strong, sturdy and very high quality. Thank you Rock Awnings!
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Posted 3 weeks ago
Wanted a replacement side panel for my Hex45 awning. Rang customer service. If awning is over 5 years old (mine is) they will not guarantee the panel will fit/zip together with the other panels. Not able to tell me when or what changes made to the specification. Will not accept a return if the new panel does not fit. You're forced to buy a full new set of panels. Appalling service.
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Posted 3 weeks ago
My Explorer Canopy survived standing outside 24/7 for over a year. It survived Storm Eowyn and numerous other stormy days on the west coast of Scotland. That in itself is testament to the quality and it is only improved by the excellent customer service from the personnel at Rock Awnings. A big shout out to all at Rock Awnings and, as Arnie would say, 'I'll be back'!!!
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Posted 9 months ago
Richard and Stefan have been fantastic from beginning to end of my purchase. They got my awning to me in time for a rushed festival and also re-made one of my sides that was damaged.
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Posted 10 months ago
I’ve purchased two of the Explorer popup gazebos for my landscape company and couldn’t fault them. For a mid range gazebo which is well built, easy to erect and at a very competitive price you can’t go wrong. The sides are easy to fit and the gutter attachment is a great idea. Great service and very quick delivery. Spot on!
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Posted 1 year ago
We used Rock Awnings to order a branded gazebo and flags for our promotional day @ our local town centre. From start to finish the team (i was mainly dealing with Richard who was great) was so helpful! From design to print i couldn't fault anything, i would highly recommend. The printing and delivery was quick and efficient, and most importantly the quality of the branded printing on the fabric was amazing. Not to mention the quality of the gazebo, super sturdy (HEX 45) and conveniently packs away with the travel bags provided. Thanks so much to the team at Rock Awnings, from all of us at Bracknell Plumbing & Heating. Could not recommend enough!!!
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Posted 1 year ago
Best quality, advice and service. We bought a gazebo from these guys years ago when in Chorley and wanted something more suitable for our outdoor business. Decided to go with the Hex55 and the quality and price blow the competition away massively. Thanks very much, probably see us again when we want custom side prints making up.
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Posted 1 year ago
We recently bought a gazebo from Rockawnings. Prior to placing the order I did considerable research. Rock Awnings seemed a good choice. We have not been disappointed. From my first contact with Richard Walmsley to the final delivery this company has been just great to deal with. Whilst this was a major purchase for our small community group I am sure it was a relatively small one for Rockawnings but the service was spot on. So refreshing to deal with a company who give good customer service. We have already used our gazebo and it is fab it definitely made us happy (and dry!!!) Thank you from all the Thirsk Yarnbombers.
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Posted 2 years ago
We're very happy with our printed gazebo from Rock Awnings, and I'd definitely recommend them. The team were very helpful with the ordering process and sending over the design proofs quickly - they understood exactly what we wanted and an amendment was handled smoothly. The Rhino Hex 45 gazebo itself was solid, good value, and worked really well for our street stall. It was a big improvement over a typical cheap gazebo as it's taller, more inviting and looks professional. Lastly, the the team's after-sales service has been extremely helpful and they've been responsive to emails.
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Posted 2 years ago
Fantastic company! I had to order a professional standard gazebo at very short notice, Rock Awnings was one of the recommended companies and they were brilliant. The customer service is excellent - gave great advice and they made sure the gazebo was on the next day delivery. They answered my follow up queries promptly and were very helpful. The gazebo itself was excellent - easy to use and gave excellent protection from strong winds and rain. Completely recommend Rock Awnings!
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Posted 2 years ago
Absolutely brilliant company . Could not be more helpful. Delivery was next day . Superb service.
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Posted 2 years ago
Amazing quality awning pleasure to deal with
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Posted 2 years ago
Ordered a 3x3 gazebo! When it arrived the next day I didn't realise how good the construction of the frame was! I was totally over the moon with my purchase!
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Posted 3 years ago
Fast delivery of a excellent Gazebo, very well made and strong fabric. Excellent quality and easy to erect. I would recommend this product.
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Posted 3 years ago
Rockawnings were great to deal with from our first enquiry through to when we collected it from their unit.
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Posted 3 years ago
Just bought a mid-range 3m x 3m gazebo for my new market stall and I was very pleased. The quality appears to be very good. Thank you very much. I highly recommend them.
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Posted 3 years ago
Super customer service. Our 3mx3m gazebo has been a fabulous addition to the garden and has completely withstood the weather. It really is a quality product. Great company to deal with.
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Posted 3 years ago
We placed an order on Monday afternoon and all items were delivered the next morning! Very quick and efficient service. I highly recommend it!!
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Posted 3 years ago
Rockawnings.co.uk is rated 4.9 based on 189 reviews