Rockawnings.co.uk Reviews

Name: Rockawnings.co.uk
Rating: 4.86

4.9 Rating 200 Reviews

97 %

of reviewers recommend Rockawnings.co.uk

Company Reviews

Metrics

Info

4.9

Based on 200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01254 691127

Write Your review

Tell us how Rockawnings.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rockawnings.co.uk 5 star review on 16th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great sturdy product, well built. Arrived 4pm Tues next day. Excellect”

Helpful Report

Posted 10 years ago

“rubbish customer service, keep refering you back to the website, half your links don't work and vital information missed in telephone communicaiton with them. guessing thier - "where the cheapest" claim extends to total lack of service”

Helpful Report

Posted 10 years ago

As a Company we strive to offer the best possible price around and at the same time offer friendly and helpful advice on all our Products. I am sorry on this occasion you have been let down on the customer service side. For this i would like to offer you a 50% discount on your next purchase. I am glad to here you have now received the product and are happy with the item.

Posted 10 years ago

“The product is great, the customer service is outstanding. I phoned with a querie and as a result ordered some extra spares, that was at 11.00am, the stuff came at 15.30 the next day. Thanks guys!!”

Helpful Report

Posted 10 years ago

“The usual great service - although the gazebo was out of stock on the day I ordered it, they worked hard to make sure I had it when I needed it! The gazebo quality is very good and the staff are very helpful and well informed.”

Helpful Report

Posted 10 years ago

“I ordered a mid-range gazebo (with octagonal frame section) from Rock Awnings and it was delivered the next day. The packaging was very good and upon assembling the gazebo it became apparent that the components were of the highest quality. I don't know where it was made, I would like to think it was in the UK, but wherever it originated from I was pleasantly surprised if not amazed at the high standard of manufacture. It had clearly been designed with a lot of thought and I could n't fault it on anything at all. Everything has been worked out to a 'T' in manufacture. My only observation is that the assembly instructions might have been more comprehensive, a bit clearer and better printed. I have 7 L shaped pins left over which came in a neat velcroed case for which I still don't know the purpose. Overall though, a brilliant piece of equipment.”

Helpful Report

Posted 10 years ago

“Quick delivery and impressed with the overall quality of the item.”

Helpful Report

Posted 10 years ago

“Great product, whilst also being very competitive on price. Communication was excellent when I had to get a replacement panel and I'd highly recommend to anyone else looking buy.”

Helpful Report

Posted 10 years ago

“The gazebo has been used once since we got it last week and was so easy to set up. A sturdy frame and strong canopy, seems to be a very good price for a product of this quality.”

Helpful Report

Posted 10 years ago

“All received in good time. Looks great quality.”

Helpful Report

Posted 10 years ago

“Top quality product. Would recommend.”

Helpful Report

Posted 10 years ago

“Completely waterproof as advertised. After all the recent weather I'm especially pleased. highly recommend!!!”

Helpful Report

Posted 10 years ago

“Extremely happy with the purchase. Impeccable service and prompt delivery - would definitely recommend!”

Helpful Report

Posted 10 years ago

“After a few cheap qazebos only lasting 2 or 3 times we decided to go for something more substantial and the rhino pro 50 seemed to fit the bill, we were quite amazed just how strong it was and the high quality - definitely built to last!”

Helpful Report

Posted 10 years ago

“Excellent product”

Helpful Report

Posted 10 years ago

“I would highly recommend Rock Awnings, what a professional and seamless service they provide. The final product and high quality printing is exactly what we asked for and the gazebo looks absolutely fantastic very reasonably priced too which is always a bonus.......thank you”

Helpful Report

Posted 10 years ago

“Excellent product and very sturdy coped well in the wind with the four cast weight would highly recommend to other traders”

Helpful Report

Posted 10 years ago

“Great all round product, just had a delay with carriers but all sorted out in time for the event”

Helpful Report

Posted 10 years ago

“We purchase this to go over a hot tub and I must say what a fantastic product, now I can use my hot tub all year round.”

Helpful Report

Posted 10 years ago

“Very impressed with the quality better than expected, arrived on time and very well engineered, cracking bit of kit”

Helpful Report

Posted 10 years ago

“We have purchased two Pro 50 gazebo's from Rock Awnings up to date & have found the company very helpful indeed. We use our gazebo's for markets & other events & so far so good. If we purchase another gazebo in the future we would definitely consider Rock Awnings.”

Helpful Report

Posted 10 years ago

Rockawnings.co.uk is rated 4.9 based on 200 reviews