Richard Saunders and Company Reviews

4.89 Rating 54 Reviews
96 %
of reviewers recommend Richard Saunders and Company
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About Richard Saunders and Company:

Independent estate agents for the sale and letting of homes across the Surrey Downs.

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I would give this lovely family business ten stars if I could! Richard and his team are outstanding in every way. They are not only extremely professional and efficient, but also kind and helpful, with a wonderful sense of humour.! Nothing is ever too much trouble for them, and all enquiries and requests are answered by return, and problems are solved like magic! I have had the very best experience of selling a house I think one could ever hope for, and could not recommend them more highly.
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Hello Mrs N and thank you so much for the lovely review. It's been a real pleasure for us too and thank you so much for your custom. Richard
We recently sold our house through Richard Saunders and Co and we would rate them extremely highly - they were brilliant from start to finish. In the pre-sale, the photo quality and write-up were excellent (we only realised just how good when we were looking to buy on other sites and saw what poor quality many other agents have!). Edward was the main contact (but thank you also to all the other team members). He kept us updated and informed at all stages. He dealt with all queries professionally and very knowledgeably - his vast experience shone through. The after-exchange and after-completion service were also excellent. We would highly recommend this company to anyone thinking of buying/selling. We would certainly use them again. Thank you very much.
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Hello Mr and Mrs B. and thank you very much for your valued review of our services and thanks also for mentioning Edward in particular. All the team wish you well in your new home. Richard
We worked with Edward acting for our sellers. He could not have been more helpful and informative and we are very grateful to him.
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Hello Mr and Mrs Mather Thank you very much for your positive review and especially for mentioning Edward. I really appreciate this. Best Wishes in your new home from all of the Saunders team. Richard
We bought and sold through them. Absolutely superb experience and would definitely recommend. They were always approachable and went 'above and beyond' in helping us find our new home. Amazing team and a particularly massive thank you to Clinton and Dan!
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Good morning Mr and Mrs C. Thank you so much for your positive review and lovely remarks about Clinton and Dan in particular. We aim to please! Best wishes in your new home. Richard Saunders
Richard Saunders is excellent. Friendly people and very helpful through the whole process. Being able to do it all online efficiently was also brilliant, saving time and maintaining safe (covid) processes through-out. Would definitely use them again.
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Dear Mr MacL. It's very good of you to leave such a lovely review, all the team really appreciate it. Richard
We have been really pleased with Saunders service with sale off our present house and buying new. Amelia, Clinton, Dan and Edward (in alphabetical order) have been excellent and very helpful. Ann & Phil Burford
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Thank you Mr and Mrs B. for you review and very generous commendations of Amelia, Clinton, Dan and Edward. Very much appreciated! Richard
Professional and managed the sale expertly. I would recommend Clinton to handle the sale.
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Thank you very much Mrs R. for your very kind review and in particular for your recommendation of Clinton. Thank you also for asking us to handle the sale of this property. Kind Regards. Richard
Chris Ead and Tracy Townsend from the Kingswood office have been extremely helpful throughout the entire process. They have been friendly and efficient and a delight to deal with. Thank you! Sharmaine O’Keefe
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Thank you very much Mrs O'K. for your lovely review and especially for your kind comments about Chris and Tracy of the Lettings Team.
Brilliant company! So helpful and they helped to make our transaction extremely smooth. Edward and Clinton went out their way to find us our perfect home!
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Hi Mrs N. and thank you so much for your positive review. We're all delighted that you both found your dream home and thanks again for your kind remarks.
I had dealings mainly with Dan, found him to be very polite and helpful young man . I have had dealings with Richard Saunders in past years and would certainly recommend you . Thank you all for your help and understanding. .Judith Weller
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Thank you for using Richard Saunders and Co for the second time, 22 years apart! Very kind of you to leave a review and we wish you all the best for the future.
The sale of my house was managed very efficiently and sensibly by the Richard Saunders team. I would recommend their services.
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Thank you very much for your review Mrs Marshall. Congratulations on your sale.
Excellent service provided by the whole team from the start of the process through to the end. It feels we were given support every step of the way. Cannot fault the service offered.
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Thank you so much for your positive review and your kind remarks have been circulated to all the team. Congratulations on your move. Richard
We have had the pleasure of dealing with Edward and all along He and the company has been very professional in every way to make things run smoothly.
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Hello and thank you for your valued review and your commendation of Edward in particular. Much appreciated!
We are very excited that our purchase has gone through so smoothly with good communication from the team throughout- thank you!
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Thank you very much for your kind review, we are delighted to have been of help with your move. Best Wishes. Richard
We had nothing but the best intentions from the moment we came to view this property which had been on the market for over two years in a most dilapidated state, and despite this we did not feel welcomed as buyers by RS from the first viewing, and felt that throughout the sale process we were more of a burden than anything else to both RS as well as the owners who sold us the property. One positive thing we can say is that RS went above and beyond to get the sale through despite dealing with incredibly difficult owners who where wholly disorganised, misrepresented a great deal of important info which we are still dealing with as new buyers, as well as left the place in a total state when we arrived. It was very disappointing to have this purchasing experience which only compounded the stress of moving.
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Dear Mr and Mrs J. Thank you for your candid review and I am sorry if at any time we failed to make the stress of moving a little easier for you. Thank you also for exchanging emails with me personally since. I wish you every happiness in your new home. Richard.
Excellent service, helpful, friendly agents from beginning to right through to completion. Very satisfied with the service they offer.
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Hi Mrs S. Thank you so much for your positive review about my company. Richard
Chris Ead was brilliant. He was so helpful at a time when we were really in need. He found found us a glorious apartment to rent and gave us great support as we went through our very tricky house sale. Nothing was too much trouble. Top man and top company.
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Hello Mr E. Thank you very much for your valued review about Saunders Lettings and Chris Ead in particular. Best Wishes. Richard
Having had a very turbulent experience in trying to get to the exchange , Richard Saunders has remained extremely professional, reassuring and consistent in his manner . Always available and very calming and informative in difficult situations. I will 100% recommend his company to anyone wishing to buy , sell or let property . Truly professional, thoughtful and caring . Thank you .
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Hi Mrs O. Thank you very much for your kind review. We're all delighted for you on your recent move. Best Wishes. Richard
We have known Richard for many years. 18 years ago we purchased the property we have just sold. Both moves have been very smooth and efficient. This time Edward worked on the sale and was very professional in his dealings.
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Hello Mr and Mrs M. Thank you so much for your kind review. It's been a pleasure to have you as clients for the second time. Hope you are settled in your new home.
Richard and the entire team have been fantastic throughout. They operate with a high degree of integrity and I would recommend them to any buyer or seller.
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Thank you James, very much appreciated. Congratulations to you and your family on the purchase of your lovely new home! From all the Saunders team
Went to view house today holy lane Banstead the worst sales person ever encountered was totally disinterested and non engaging property was nearly 1.2 million got impression house was already sold - I stick to Christie’s estate agents different class
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Thank you for your feedback and I am sorry to hear you were unhappy with how you were greeted at the property. My colleague was unable to create a parking space for you as he explained, the owner asked us not to have viewers park on their drive on the day. I wish you well with your search for a property.
Richard Saunders and Company is rated 4.89 based on 54 reviews