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Richard Saunders and Company Reviews

4.9 Rating 96 Reviews

98 %

of reviewers recommend Richard Saunders and Company

Company Reviews

4.9

Based on 96 reviews


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About Richard Saunders and Company:

Independent estate agents for the sale and letting of homes across the Surrey Downs.

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Richard Saunders and Company 5 star review on 17th January 2024

Richard Saunders and Company 5 star review on 17th January 2024

Richard Saunders and Company 5 star review on 17th January 2024

Richard Saunders and Company 5 star review on 17th January 2024

Richard Saunders and Company 5 star review on 2nd January 2024

Richard Saunders and Company 5 star review on 2nd January 2024

Richard Saunders and Company 5 star review on 21st December 2023

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having had a very turbulent experience in trying to get to the exchange , Richard Saunders has remained extremely professional, reassuring and consistent in his manner . Always available and very calming and informative in difficult situations. I will 100% recommend his company to anyone wishing to buy , sell or let property . Truly professional, thoughtful and caring . Thank you .”

Hi Mrs O. Thank you very much for your kind review. We're all delighted for you on your recent move. Best Wishes. Richard

“Richard and the entire team have been fantastic throughout. They operate with a high degree of integrity and I would recommend them to any buyer or seller.”

Thank you James, very much appreciated. Congratulations to you and your family on the purchase of your lovely new home! From all the Saunders team

“Excellent service provided by the whole team from the start of the process through to the end. It feels we were given support every step of the way. Cannot fault the service offered.”

Thank you so much for your positive review and your kind remarks have been circulated to all the team. Congratulations on your move. Richard

“We have had the pleasure of dealing with Edward and all along He and the company has been very professional in every way to make things run smoothly.”

Hello and thank you for your valued review and your commendation of Edward in particular. Much appreciated!

“We are very excited that our purchase has gone through so smoothly with good communication from the team throughout- thank you!”

Thank you very much for your kind review, we are delighted to have been of help with your move. Best Wishes. Richard

“Chris Ead was brilliant. He was so helpful at a time when we were really in need. He found found us a glorious apartment to rent and gave us great support as we went through our very tricky house sale. Nothing was too much trouble. Top man and top company.”

Hello Mr E. Thank you very much for your valued review about Saunders Lettings and Chris Ead in particular. Best Wishes. Richard

“My thanks to all in the Banstead team with special mention to Dan Downton for his consummate professionalism in the handling of my sale from initial appraisal to completion. A job well done. Mr DS Sold in Banstead”

Thank you very much for your business Mr D-S and thanks also for your kind review. I'm delighted you were happy with our services.

“Richard Saunders I found to be very professional at all times during the sale of my house . They were always helpful and offered good advice, and kept me informed throughout the sale process. All of the staff I dealt with were very friendly, professional at all times.”

Hi Mr G. I really appreciate your decision to use us on the sale of your property and thanks for leaving such a nice review. All the best

“Brilliant company! So helpful and they helped to make our transaction extremely smooth. Edward and Clinton went out their way to find us our perfect home!”

Hi Mrs N. and thank you so much for your positive review. We're all delighted that you both found your dream home and thanks again for your kind remarks.

“I had dealings mainly with Dan, found him to be very polite and helpful young man . I have had dealings with Richard Saunders in past years and would certainly recommend you . Thank you all for your help and understanding. .Judith Weller”

Thank you for using Richard Saunders and Co for the second time, 22 years apart! Very kind of you to leave a review and we wish you all the best for the future.

“The sale of my house was managed very efficiently and sensibly by the Richard Saunders team. I would recommend their services.”

Thank you very much for your review Mrs Marshall. Congratulations on your sale.

“We had nothing but the best intentions from the moment we came to view this property which had been on the market for over two years in a most dilapidated state, and despite this we did not feel welcomed as buyers by RS from the first viewing, and felt that throughout the sale process we were more of a burden than anything else to both RS as well as the owners who sold us the property. One positive thing we can say is that RS went above and beyond to get the sale through despite dealing with incredibly difficult owners who where wholly disorganised, misrepresented a great deal of important info which we are still dealing with as new buyers, as well as left the place in a total state when we arrived. It was very disappointing to have this purchasing experience which only compounded the stress of moving.”

Dear Mr and Mrs J. Thank you for your candid review and I am sorry if at any time we failed to make the stress of moving a little easier for you. Thank you also for exchanging emails with me personally since. I wish you every happiness in your new home. Richard.

“Excellent service, helpful, friendly agents from beginning to right through to completion. Very satisfied with the service they offer.”

Hi Mrs S. Thank you so much for your positive review about my company. Richard

“We have known Richard for many years. 18 years ago we purchased the property we have just sold. Both moves have been very smooth and efficient. This time Edward worked on the sale and was very professional in his dealings.”

Hello Mr and Mrs M. Thank you so much for your kind review. It's been a pleasure to have you as clients for the second time. Hope you are settled in your new home.

“Went to view house today holy lane Banstead the worst sales person ever encountered was totally disinterested and non engaging property was nearly 1.2 million got impression house was already sold - I stick to Christie’s estate agents different class”

Thank you for your feedback and I am sorry to hear you were unhappy with how you were greeted at the property. My colleague was unable to create a parking space for you as he explained, the owner asked us not to have viewers park on their drive on the day. I wish you well with your search for a property.

“We totally recommend Richard Saunders with the selling of your property. All the staff were extremely helpful, and very attentive, the photos were absolutely first class, we Will always go back to Richard Saunders in the future. Mr and Mrs Winyard.”

Thank you Mr and Mrs W for using RS&Co in Kingswood and thank you for your kind review. Best wishes in your new home.

“We had previously rented our property with Richard at Saunders and when we decided to sell contacted Richard to request guidance and marketing strategy. We were advised that the market was buoyant and the house very sellable with potential clients available for viewings almost immediately. The house was viewed, offers presented prior to having the time to take photographs, offer accepted and even through the events of Covid with a challenging exchange and completion date the property is sold and we are very happy. Special thanks to the Solicitor recommended by Richard, Paul at Gordons Partnership who was a great choice in the selling process.”

Thank you for your positive review Mr and Mrs G. We're happy you're happy!

“Very attentive, kept us informed the whole way through the process, very personable and approachable. Easy to do business with!”

Hi Mr and Mrs C. and thank you for being great Saunders Lettings landlord. Thank you also for your great review!

“Excellent professional and friendly service from the staff at Banstead. Have used them previously and would highly recommend their services.”

Richard Saunders and Company 5 star review on 24th March 2023

Thank you very much Mr and Mrs C. for your lovely review of the Banstead sales team as this feedback is invaluable to us. I hope you're settled into your new home. Richard

“Richard Saunders and Company provided exactly the right service level. Personal, attentive and informative without swamping us. The advice offered was pragmatic and well balanced and we were kept up to date during the selling process. A very professional yet personal experience.”

Richard Saunders and Company 5 star review on 27th November 2022

Hi Mrs R. and thank you for your kind review about the Saunders team, very much appreciated. Richard

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Richard Saunders and Company is rated 4.9 based on 96 reviews