Rhino Aluminium Ltd Reviews

Name: Rhino Aluminium Ltd
Address: Unit B5 Millennium Way, Broadstairs, Kent
Rating: 4.79

4.8 Rating 173 Reviews

97 %

of reviewers recommend Rhino Aluminium Ltd

4.8

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Rhino Aluminium Ltd:

Rhino Aluminium Ltd are manufacturers of Aluminium Bi-folding Doors and Aluminium Windows. We have been in the trade for 20 years and are proud of what we do.

We are a 3 generation family business based in the South East of the United Kingdom with our focus firmly fixed on quality, professionalism and value for money.

Established in 2012 the directors of Rhino Aluminium identified the lack of Aluminium fabricators in the industry that were able to deliver a great product coupled with a good level of customer service.

The directors of Rhino Aluminium – Andrew & Paul – both come from completely separate business backgrounds and bring a mixture of skills and expertise to the business from their involvement and experience within these professional sectors of industry.

Visit Website

Phone:

01843446679

Email:

katie@rhinoaluminium.co.uk

Location:

Unit B5 Millennium Way,
Broadstairs
Kent
CT10 2QQ

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Rhino Aluminium Ltd 5 star review on 16th August 2025

Graham Johnson Building Services Ltd

Rhino Aluminium Ltd 5 star review on 9th April 2021

Anonymous

Anonymous // 01/01/2019

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“Great service, delivered on time. Good quality!”

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Posted 8 years ago

“Excellent service!”

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Posted 8 years ago

“Can only rate this company highly. Throughout the process of buying my bifold doors I was kept informed and up to date on my order and delivery was as expected on time, and we are so happy with the doors they are high quality and very competitive thank you!”

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Posted 8 years ago

“Great windows, friendly service and value for money”

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Posted 8 years ago

“Product looked good in showroom and well priced but sadly having reported problems have had no satisfactory response regarding manufacturing fault. Also rubber gasket supplied was defective and I have to pay installer to replace it.”

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Posted 8 years ago

Dear Mr Kingsman, thank you for your review which we appreciate. I have asked all members of staff and nobody is aware of any reported issues with regards to your order. Please could you let us know who you reported the issues to? Could you also provide us with the details of the manufacturing fault (although we find that these are 99% of the time an installation issue and mistakenly reported as a manufacturing problem. The rubber gasket problem you mention also indicates a bad installation as when the products is not 'toe and healed' correctly the gasket is often pulled out of the frame - all of which sound as though the install was not conducted correctly on the first time. I hope this helps.

Posted 8 years ago

“A very professional well managed installation.”

Rhino Aluminium Ltd 5 star review on 28th April 2017

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Posted 8 years ago

“A very positive experience when buying our bifold doors. Made to feel welcome when we visited the factory and very helpful when I explained I wanted to do a DIY fitting. The design, purchase and all communications were very good. The delivery guys were a pleasure to meet. Very good value for money.”

Rhino Aluminium Ltd 5 star review on 27th April 2017

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Posted 8 years ago

“I'm very happy with rhino aluminium doors they are very good quality ,work excellent I will be buying again from you thank you so much for very good service”

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Posted 8 years ago

“Offered a good quick turn around service with a quality product.”

Rhino Aluminium Ltd 4 star review on 21st April 2017

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Posted 8 years ago

“Very professional service and excellent windows.”

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Posted 8 years ago

“Excellent service and product. Extremely pleased 😁 and would highly recommend.”

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Posted 8 years ago

“Great value and excellent customer service”

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Posted 8 years ago

“Excellent quality, friendly service, delivered on time.”

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Posted 8 years ago

“Customer service was excellent and the bifolds doors we bought are beautiful. They look amazing in our new extension and glide really smoothly when opening them. Everyone who has seen them have commented on how lovely they are. Also we found the cost to be surprisingly lower than we thought and much cheaper than other places we looked at including upvc. We are so happy we chose aluminium and went to Rhino.”

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Posted 8 years ago

“No fuss. No hassle. Fast, efficient service. Well made product. And unbeatable on price! Very happy all round.”

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Posted 8 years ago

“Very happy with the door set, the sales team were very helpful. The door set was very easy to fit and everything works well”

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Posted 8 years ago

“Really good customer service, great doors at a good price.”

Rhino Aluminium Ltd 5 star review on 19th April 2017

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Posted 8 years ago

“The staff at Rhino Aluminium Ltd were extremely helpful, knowledgeable and patient. We purchased a bi-folding door and floor to ceiling window, when we ordered the door and window we brought with us the measurements for the openings and how we envisaged they would look once installed. They worked closely with us, changing the technical drawings where necessary in order for the final look to be exactly how we imagined. I cannot recommend them highly enough for their support, professionalism and speed of making and delivering the final products.”

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Posted 8 years ago

“I had an issue with one pain that shattered when handled. it was not dropped. when I phoned and advised they told me tuff luck and would have to buy a new pane and shipping. not on. I spent nearly £5000.00 with them and they wouldn't except responsibility. Very poor.”

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Posted 8 years ago

Unfortunately there are customers in all industries that break and damage their own products then expect the supply company to fund a replacement for them...As a professional company we would NEVER reply with a comment like 'tuff luck' and supplied a replacement unit of glass at cost price, some people just can not be pleased.

Posted 8 years ago

“The product and service was fantastic .delivered on time and very happy with my purchase of bi folld doors and gable end window. Very competitive on price too. Everyone comments on the look. Well done rhino ...”

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Posted 8 years ago

Rhino Aluminium Ltd is rated 4.8 based on 173 reviews