reboxed Reviews

Name: reboxed
Address: ground floor lower, 111 charterhouse street, ground floor lower, 111 charterhouse street, London Borough of Islington
Rating: 4.29

4.3 Rating 295 Reviews

80 %

of reviewers recommend reboxed

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Email:

support@reboxed.co

Location:

ground floor lower, 111 charterhouse street,
ground floor lower, 111 charterhouse street
London Borough of Islington
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Anonymous // 01/01/2019

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“I've just received my recycled phone and its in great condition and full working order. Unfortunately the first handset that I bought got lost by the Royal Mail in the Jubilee Mail Centre (according to the parcel tracking). Reboxed had no hesitation is sorting out a replacement phone, despite it not being their fault, and getting it over to me with 24-hour delivery.”

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Posted 4 months ago

“I was genuinely impressed with the quality of the product, the clarity of the website, the speed of delivery and especially with the follow-up service from the Customer Care team. I got in touch re a voucher code issue and also to ask whether they had a protective case. The speed of response was very quick and the person I dealt with (Emma) couldn't have been more helpful. The only suggestion I'd offer to enhance the service further would be to include some BASIC instruction for operating the phone - in my case the change of model involved a different operating system so simple stuff such as how to switch it off was different and took a bit of trial and error/googling.”

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Posted 4 months ago

“I was searching for an iPhone 13 128GB and found one in Premium condition on Reboxed at a price well below anything I’d seen elsewhere, including Reboxed, which seemed too good to be true. There was a wait of a week while it was being refurbished but it was well worth the wait. When it arrived it was ‘as new’ with a 100% battery condition. I can honestly say I’m delighted with my purchase.”

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Posted 4 months ago

“I was happy with the service and had intended to surrender my old phone at the time I bought the new one but for some unknown reason you suspended this service which has meant I was mislead to think this would have eased the financial burden on me as well as reinstated an old phone to be recycled.”

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Posted 4 months ago

“Phone was in excellent condition”

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Posted 4 months ago

“Very poor customer service, despite various emails no response received from customer service.”

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Posted 4 months ago

“Not opened it yet as it’s a Christmas present for my wife. She has no idea so hopefully it will be a good long overdue upgrade for her….”

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Posted 4 months ago

“Ordered an Iphone15 Pro for myself and my wife to replace our aging Iphone 6S and decided due to cost and trying to do the best to avoid unecessay waste to go down the refurbished route. Saw reboxed via my blue light card and lebarra and read up on them - then took the plunge. My phone arrived 2 days later it is virtually brand new - if it has any signs of previous use I can't see them, works great and I am throughly satisfied with the phone and service I have received from reboxed. I will use them again and will strongly reccommend them to anyone.”

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Posted 4 months ago

“Ordered phone at dinnertime one day and it was with me by the next morning. Looks in excellent condition and turned on fine. Haven't actually used it as it's a christmas gift.”

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Posted 4 months ago

“I was a bit aprehensive at first with the thought of buying a previously used phone, but I really shouldn't have been as the phone I received was brilliant. The phone was listed as "fair" condition but arrived looking as new. Fantastic service and wuick delivery. I would advise you to use reboxed, as I will continue too in the future, and would recommend reboxed to family and friends. 20/10 for me 😀.”

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Posted 4 months ago

“Product delivered quickly and just as described. Have bought 4 iPhones and Ultra watch and no problems at all. I highly recommend reboxed and fully support their contribution to reducing waste.”

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Posted 4 months ago

“Excellent service, arrived very promptly and my phone is in fabulous condition. Would recommend Reboxed to anyone.”

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Posted 4 months ago

“I was supposed to receive the iPhone on 4th December- it is in retention at Willesden Post Office Post office customer services advised to wait until 12/12/24-today 20/12/24 it is still in retention. As I did not receive the phone, Reboxed sent another one to be received on 16/12/24. I did not receive that either. Royal Mail said the house number was missing so phone was returned to sender. Reboxed would not send me a replacement until they received back the phone to send it back to me. I was very disappointed Reboxed did not send me a phone on 16/12/24, but wanted to wait until the item was returned to them to then send it back to me ! There have been many email exchanges since 4/12/24, it is now 20/12/24;I have now given up and requested a full refund from Reboxed. Although Reboxed confirmed I would get a full refund ; I have not received it yet . An extremely and frustrated client.”

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Posted 4 months ago

“Thank you for your service, because my was not delivered due to the delivery firm and the phone was replaced very fast and very easily. I recommand Reboxed”

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Posted 4 months ago

“I ordered a phone, which was not delivered by the delivery service and they replaced it fast. It was not their fault, but everything was done very easily to solve the issue. Thank you so much about that service.”

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Posted 4 months ago

“Arrived on time the phone is as good as new battery charge’s to 100% Would recommend reboxed I did go for one of the better quality ones I must say to be totally honest”

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Posted 4 months ago

“excellent service as usual keep doeing wot you do best .”

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Posted 4 months ago

“The Phone arrived in good condition and is really good”

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Posted 4 months ago

“Pleased with the useable wesbite, clear options about what's available, and the straightforward service. Received the phone promptly, in good condition. Happy to use a company that's contributing to greater sustainability.”

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Posted 4 months ago

“Very simple process to select what I wanted and arrived just as described. Only issue I have is the page to try and sell my old phone doesn't seem to be working at the moment.”

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Posted 4 months ago

reboxed is rated 4.3 based on 295 reviews