Prospect Tree Mortgages Ltd Reviews

4.96 Rating 185 Reviews
99 %
of reviewers recommend Prospect Tree Mortgages Ltd
Merchant Metrics
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
2 - 3 Hours
Read Prospect Tree Mortgages Ltd  Reviews

About Prospect Tree Mortgages Ltd :

Prospect Tree Mortgages can cover all of your mortgage needs nationwide. At Prospect Tree our clients are at the heart of all we do. Our friendly, knowledgeable advisers work with you to find the perfect product for your individual needs.

We are not tied to any lender and are able to consider a comprehensive range of mortgage products from across the market for first charge mortgages only.

Our advisers have over 20 years experience within the mortgage and finance industry, working at the highest of levels as branch mangers for some of the largest and best known high street banks, and regional estate agents. This means we know the mortgage industry, we know what lenders are looking for and we know how to find for you the best mortgage deal to suit your needs. Making an appointment that suits you and your requirements, is easily done.

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Acorn Barn, Bower Road, Ashford

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Anonymous  // 01/01/2019
Was not looking forward to having to deal with sorting out a mortgage for buying out flat. Luckily, Matt and Robin made the whole process very easy and the process was as smooth and painless as possible. Prospect Tree were very professional and kept us informed throughout the whole process. Will definitely use again the next time we move.
Thanks for the feedback Garry! We are so pleased that we could make the process as stress free as possible for you. Always happy to help. We look forward to helping you out again in the future. Best wishes, the PTM team.
Friendly, knowledgeable and efficient service; sorted my re-mortgage simply and easily for me. Wouldn't use anyone else!
Thanks so much Sophia. Glad we could help make the process as smooth as possible for you!
Matt was very patient and helpful (with an indecisive person) with my house moving mortgage and insurance/protection cover. Thankyou
Thanks for your review Amanda! We are pleased to have been able to help. Wishing you the best of luck in your new home!
I've used Prospect Tree for my first mortgage, and again 5 years later to remortgage. They have always been incredibly helpful and informative every step of the way. Both Graeme and Phil made me feel at ease with something as complex as a mortgage, and left me feeling confident. I will and continue to recommend Prospect Tree to anyone looking to mortgage a home.
Thanks for taking the time to leave such a nice review Natasha! We strive to always provide the best possible service to our valued customers & we're happy to hear you were happy with our services! Don't forget, if you refer us to any family or friends, any successful business & you will receive a £50 Amazon voucher! Wishing you all the very best!
Having looked online at mortgages, I began to get a headache at the constant form filling and information gathering. I was recommended to Prospect Tree Mortgages and have not regretted using their service at all. Graeme, Phil and Fred have been brilliant in helping to gather information from me once and applying this where needed to gather mortgage options. As I’m applying for the mortgage solo currently due to my husbands self employed circumstances with covid, I didn’t think I’d be successful in getting to where I needed with the mortgage options, but low and behold, with lots of back and forth on their part, they helped me make it possible to get on the property ladder. I was sceptical of utilising a third party to do all the leg work at first as the simple truth of ‘I could do it myself’, but they are worth their weight in gold and make the entire process so straightforward and effortless for you so I’d highly recommend them. They keep you updated on progress and where things are and give it to you straight if something isn’t going to work out as per your expectations so you are fully aware of anything you may need to do to be successful, in my case I needed to clear a bit of debt to get the value I needed on my mortgage, and they were open and honest about what that would mean if I didn’t . I can’t thank the team enough and will certainly be using them when I remortgage. Thanks guys and keep up the great work 😀
Dear Sarah, Thank you so much for your lovely review! We are so pleased that you are happy with the service you have received from us. We always want to make the mortgage process as smooth as possible for our valued customers! Wishing you the very best.
An absolute pleasure to deal with, very helpful quick in responding and fulfilled our needs. Would definitely recommend.
Thank you for your kind review Edward & Alice! We are so glad that you were happy with our services. Don't forget, if you refer us to your friends & family - any successful business & you will receive a £50 Amazon voucher! All the best.
Great service, quick and easy process - and saved us money.
Thank you Nicholas! Glad you are happy with our services & that we could save you £££'s! Always happy to help.
Absolutely deserve 5 stars.. I appreciate and thankyou for the amount of support and help they given to me even in this covid pandamic situation
You are very welcome Huma! Thank you for your kind review. We are very happy to have been able to help.
What a fantastic team! Graeme and Phil always kept me informed at every stage in the process. I would highly recommend Prospect Tree!
Thank you for your review David. We are so glad your experience with us was a good one!
We dealt with Graeme, Phil and Fred, who made the mortgage process really smooth for us. They’re really great, super patient and always available to help with anyone questions we had. Couldn’t recommend them more highly!
Thank you for your lovely review Karan! We are pleased to have been able to help & that you were happy with our services!
A mortgage was something I knew very little about, if anything at all. Matt was very patient and provided all the explanations I needed. I certainly recommend Prospect Tree Mortgages.
Thanks so much for the kind review! We are so pleased that Matt could help make the process as smooth as possible for you. We value all of our customers & strive to always provide the best possible service.
Myself and my son went to Prospect Tree Mortgages for advice on getting a mortgage. Graem, Fred and Phil have made the process stress free and smooth. The service they provide is quick and efficient and good value for money. I can't recommend them highly enough.
That's so good to hear Karen! We are all really glad you had a great experience with us.
Such a wonderful team and service Robin and Matt are wonderful and I would highly recommend
Thank you Amy! We are so pleased that you were happy with our services!
Excellent service and advice given from Matt and Robin.
Thank you Karina. We are so pleased we could help!
Prospect Tree Mortgages have been a pleasure to work with. They have been very professional from the start and have gone the extra mile in making sure the process ran smoothly from start to finish. Matt and Robin have been amazing especially in updating me on how the application was going. Will be definitely using again when coming to remortgage!
Thanks Ben! We are so pleased we could help & that you had a good experience with us.
My 2nd time using Prospect Tree Mortgages Ltd and I’m very pleased I did. We needed additional borrowing as we’re planning an extension. Even though our situation and requirements are never straight forward, Matt and Robin were absolutely brilliant in dealing with our application. we were constantly updated on how the application was progressing and provided timescales on when to expect further updates. We also updated all our other policies which were long other due for a renew. An absolute first-class service.
Thank you Piers & Kate. Always happy to help! We are so pleased everything went smoothly for you.
Prospect tree have been very professional and easy to deal with. All the options have been clearly described from start to Finish. If I’ve had any questions Matt and Robin have always been happy to oblige. I would highly recommend them & will definitely use them when it comes to remortgaging.
Thanks Richard & Hannah! Always happy to help.
I cannot recommend Prospect Tree Mortgages enough, I worked with Phil & Graeme in what was not a simple case, every step of the way they accommodated to our every needs, communicated everything simply and regularly and in a timely manor. Could not recommend them enough and was able to make something we deemed impossible or tricky happen for us in perfect timing! 5*
Thanks Fern. We are so pleased that you had a good experience with us & that we were able to help.
It’s been brilliant, very efficient. Thank you
We are very pleased we could help Pabitra.
Extremely happy with the service received the third time now for remortgages.
Thank you very much! We are so pleased you have been happy with our services.
Prospect Tree Mortgages Ltd is rated 4.96 based on 185 reviews