“
I was lucky to receive a lounge wear suit as a gift last year, christmas 2024.....it fit perfectly. So I thought I would treat myself to another, but in a different style.....there is no doubt on quality,but it was so small it was like a straight jacket. So very disappointed......such a shame that a different style is not true to size. But sending back was easy, and I have received a refund. Thank you
”
posted 1 month ago
- Marlene Graham
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Wasn’t happy with quality of item I chose but promptly got a full refund from a friendly customer support lady so would consider buying again.
”
posted 4 months ago
- Patrick Skelton
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Would not purchase again, slippers are not true to size & you have to pay postage back which then makes a refund pointless
Very poor service
”
posted 10 months ago
- Anonymous
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Still waiting for my refund!
Handling charges are too expensive.
”
posted 11 months ago
- JILLIAN Dempsey
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The Slippers were too small I payed too return them and haven't had a refund yet not satisfied at all. Since I write this review still no refund
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posted 1 year ago
- Bernard Rooney
“
My order - 204643 - was returned to you via Royal Mail on 27/1/24 and I have not yet heard from you regarding this item being received and my refund being processed. I am presently not in a good position to comment upon my customer service as this is still outstanding.
”
posted 2 years ago
- Lyn Easton
“
Ordered slippers which showed in stock. As they were due to be delivered received an email saying they were out of stock despite showing in stock on the website,
Requested a refund and 10 days and 4 emails later the refund is still showing as pending.
Shocking customer service and no response to emails sent, avoid!
”
posted 2 years ago
- Anonymous
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My recommendation is to exchange them or to give me refund.
”
posted 3 years ago
- Andisheh MOZAYANI
“
Love the product but I paid for next day delivery but received the slippers after 5 days and didn’t get a refund for the next day delivery.
”
posted 5 years ago
- Anonymous
