Present Company Reviews

4.94 Rating 266 Reviews
99% of reviewers recommend Present Company

About Present Company: Although a successful business, we have remained small enough to ensure we are able to control all aspects of our buying – especially in respect of our long-standing commitment to fairly traded products from the developing world.

We make regular overseas visits to meet our suppliers, in countries including: Indonesia, India, Nepal and Thailand. We deal directly with suppliers; often family-run businesses operating out of their homes. Such employment helps to maintain small economic communities; allowing people to remain in their own villages, instead of having to migrate and seek work in cities - where prospects and living conditions are usually poor and family/ community support often non-existent.

We seek to establish long term relationships with our suppliers – some have been supplying us for in excess of 20 years. We buy at fair prices and pay all our suppliers to agreed terms. We pay our suppliers in the developing world a percentage cash payment ‘up front’; allowing them to source materials and take on additional craftspeople to fulfil our orders. In this way they are able to avoid loan sharks who seek to charge exorbitant interest rates on small, vulnerable businesses. We believe that business should be fair, ethical and beneficial for all.

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01444 233078

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
98%
accurate and undamaged orders
97%
Customer Service
communication channels
Email, Telephone
"Excellent and original products. Packaged very well. Extremely pleased with my order."
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"Just what I wanted, well packaged and on time, happy customer."
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"Ordered a few items for presents. Haven’t given them yet but can’t wait to, they’re so cute. They arrived quickly, well packaged. Would definitely order from PC again."
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"the goods arrived safely they are in good condition and im sure our customers will like them."
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"Part of my order was damaged (not the company‘s fault, it was a slight marking in the wood from when the product was made), I received a message straight away to say they would be sending a new item out first class at no charge. I couldn’t fault my experience with this company and I will certainly be using them again especially in the run up to Christmas"
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"Bag I bought cheaper than on other web sites. Goods arrived within 2 days. Delighted. Thanks very much"
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"Lovely goods! Prompt delivery and well packed for protection! Thankyou"
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"I placed my order and it was delivered the next day. You can't ask for better service, it was perfectly packed. I will definitely be buying again. Many Thanks."
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"I was looking for some ‘East of India’ jugs and the Present Company’ had just the ones I wanted at the right price. I ordered and they came promptly. The goods were well packed and arrived safely. A very positive experience."
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"Great products. Efficient service."
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"Fab company, beautiful products, fast delivery and lovely to deal with."
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"Smooth efficient service. Exactly what we like as customers. Thank you."
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"Fantastic service. Very quick. Goods securely packaged. will definitely use again. Lots of lovely choice"
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"Very good service"
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"excllent quality and price, well-packaged for delivery and great communications."
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"The owners are really friendly and it's always a pleasure to shop here. They have a wonderful arrange of fair trade items and I especially love the range of greeting cards."
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"Service excellent and package arrived as stated. Would definitely use them again."
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"Easy ordering. Fast delivery. Perfect product, which was well packaged. Thank you."
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"Easy website to use, competitive prices, fast delivery. Highly recommended."
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"whilst I was happy with the contents of my order I had rather a lot of trouble receiving it. I had e-mails with regard to delivery day and time, I was in all day parcel was not delivered and the worst thing when I traced the parcel it had been signed for with my christain name, but not by me. I phoned the parcel office that day and explained what had happened and was told they would sort it out. I received the parcel 2 days later.I am now wary of Royal Mail deliveries in my area,ie will they arrive!!!"
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Thank you for your review. We were pleased that you were happy with your order.
However, we were very disappointed that the delivery of your order brought you problems. We have used Royal Mail to deliver our internet orders ever since we started and we find their services extremely reliable, and so we are very sorry indeed that you experienced difficulties.
Present Company is rated 4.94 based on 266 reviews