Podiatry Station Reviews

Name: Podiatry Station
Address: 10 Station Road, Edgware, Middlesex, ,, Edgware
Rating: 4.79

4.8 Rating 187 Reviews

96 %

of reviewers recommend Podiatry Station

Company Reviews

Metrics

Info

4.8

Based on 187 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Podiatry Station:

We are a private foot & nail clinic providing Podiatry & Chiropody services. We specialise in treatment for painful feet, ingrown toenails, fungal nail infections, verruca, corns, callus. Our Podiatrists are HCPC registered, and members of The College of Podiatry.

Visit Website

Phone:

02033270194

Email:

info@podiatrystation.com

Location:

10 Station Road, Edgware, Middlesex, ,
Edgware
HA8 7AB

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Podiatry Station 5 star review on 4th March 2023

Ann Akindele

Podiatry Station 5 star review on 2nd October 2019

Jiten Vadher

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After stating that the problem I had with a toe nail would be sorted by removing the nail, which I did, the problem is still there. Visit the clinic again, and was told that I was one of the 4% people who had the nail growing again in the part where the pain was in the first place. For me, the aftercare is not good enough. Was told that to sort it, I will need to do the same surgery again with no discount offered. The podriaty station prioritises its business rather than caring enough for patients. Cristina Lago”

Helpful Report

Thank you for bringing this to our attention. We are sorry to hear about your experience and understand the frustration caused. Patients are informed of all details including regrowth rates, prior to booking their surgery. We deeply apologise that we are unable to offer a discount for a second surgery in the event that the first surgery has not been fully successfull. We take patient care very seriously, and we would like to consider what we can do to make sure that you are satisfied with your experience. Please contact us at your convenience if you are happy to discuss this further.

“On my first visit I received 20minutes consultation, which was a glorified nail trim and paid £60 for the privilege. A pin top white hard skin was detected and I was asked to book another appointment to discuss options for treatment which would cost another £60 and then treatment would follow at a further agreed cost. I went to boots bought verruca treatment for £4 and the spot disappeared. Sales pitch to make money also £5 bribe to write a good review.”

Helpful Report

Dear Amin, We apologise for your recent experience. It is with regret that you felt the need to leave our clinic a bad review. We try very hard to please every patient, and although majority of our patients are extremely satisfied, as a business we might not always get it right. We have reviewed your appointment notes, and can see that you had walked into the clinic without an appointment. We kindly fitted you in, and the appointment time was used for nail care and general footcare consultation/advice. There was no diagnosis of a verruca, and therefore no treatment was offered for this. With new patients, it is impossible to treat numerous conditions within one appointment, especially if regular footcare has not been carried out previously. We welcome you to contact the clinic to discuss your grievance further, and thereafter if you allow us to do so, we will make all attempts to correct any errors that become evident on our part. Please call us on 02033270194 and ask to speak to the clinic manager. Regards, Podiatry Station

“Unfulfilled expectations. Service paid for was not the one provided. In addition, the health provider was unprofessional and provided misleading information. Would not use them again.”

Helpful Report

“My problem not fix”

Helpful Report

Dear Anamaria, Thank you for taking time to leave this review. Although no treatment is ever guaranteed to be successful, it is important to follow the recommended course / treatment plan for the best results. Please contact us to discuss your treatment further, so we can provide you with the relevant information to help with the issue you are having. Regards, Podiatry Station

Podiatry Station is rated 4.8 based on 187 reviews