“Ordered a shower enclosure and tray. The enclosure seems fine.
Unfortunately there is something wrong with the tray, the water doesn't drain out of it. It lies in the tray in puddles. Unsure if this is an issue with the plughole or if the tray is warped.
Either way I've contacted customer services to be told that there's no defect.
One week after installation I'm already planning to remove the tray and enclosure as its not fit for purpose.
Seriously out of pocket following my purchase of faulty goods from plumbworld.”
“The courier dhl blatantly fed me lies with regards my delivery. Telling me it was out for delivery then not turning up. Spoke with plumbworld who speedily resolved the problem by sending a replacement.”
“I have used Plumbworld many times and recommended them to others. Excellent products at very good prices. The staff are very helpful with any inquiries. Normally delivery is quick and efficient unless items are out of stock which is understandable with such a huge range of products.”
“What a disgrace your sales people are , they come on all nice and sincere what a joke. You phone about a part missing, they promise to get back to you with a answer for you but you never hear from them again. I have never dealt with a company as bad as Plumbworld.”
