“Bad customer service, order was "lost" but never communicated, once I finally got hold of customer services I was dismissed several times until finally promised that the order would be re-sent for next day delivery.. which never turned up. Neither order has arrived and it took too long for a refund. Unfortunately won't be returning for sure.”
“Tap from Plumbworld delivered on time, looked excellent quality, but we decided not to carry out the work, returned it to Plumbworld and had refund with no problems. Excellent service.”
“I have ordered and received a few items over the last few years and have found them to be helpful and have had prompt delivery times even up here to the Highlands. In fact one of my orders arrived earlier than expected.”
“Mirror is very nice but despite being well packaged it arrived with slight damage at the side. I suspect it was probably damaged before packaging because it seemed highly unlikely that with the packaging it could have been damaged in post”
“We ordered a full new bathroom including furniture, the delivery was quick & all items are good quality. We had a couple of issues with the sink and bath shower screen but a replacement and an immediate refund were issued without hesitation. Great aftercare.
We have since ordered further items and will definately order from Plumbworld again when we come to replace our ensuite.”
