“I found some great priced column radiators which my usual plumber merchant aff do visés to buy cos he couldn’t come near matching the price.
I found the communication really clear and honest. Basically everything does what it says on the tin. Oh, and my radiators are blooming lovely!”
“I wanted to change my order that was delivered, the customer services were very friendly and efficient with excellent communication throughout, would definitely use again.”
“I cannot fault the customer service team at Plumbworld, my item (ceramic kitchen sink) was delivered cracked, Plumbworld organised a replacement for 24 hours later.
Great service, lovely sink!”
“Ordered urgent part for next day delivery over the phone (as confirmed during the order) plumber was booked but since The courier had no instructions that it was urgent or where to leave it, it was returned to depot. I had to reschedule plumber and collect from depot next day. Though courier (DHL) were clearly at fault rather than Plumbworld it is important Plumbworld know that customers are being let down - better service at point of sale would avoid these issues.”
“I found the product I wanted at the lowest price, there were no problems with the order, and the delivery was actually ahead of schedule. No complaints!”
“Good price, great selection of products, found exactly what we needed, good telephone support with questions and delivery as promised. Would definitely use again and recommend.”
“We had to return our purchase as it didn’t fit. Prompt courteous service picked up and returned without any problems and instant refund. Good service”
