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Pippeta Ltd Reviews

4.6 Rating 1,428 Reviews

91 %

of reviewers recommend Pippeta Ltd

Company Reviews

Product Reviews

4.6

Based on 1,428 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Pippeta Ltd 5 star review on 14th December 2023

Taryn Eccleston

Pippeta Ltd 3 star review on 25th November 2023

Pippeta Ltd 5 star review on 15th November 2023

Helena A Jarrett

Pippeta Ltd 5 star review on 15th November 2023

Helena A Jarrett

Pippeta Ltd 5 star review on 5th November 2023

Pippeta Ltd 5 star review on 30th October 2023

Pippeta Ltd 5 star review on 30th October 2023

167

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was really looking forward to trying this after read the reviews, but I’m not impressed. It does get the milk out but it’s not gentle with the breast. After first use I couldn’t resist my baby on the left breast , which was damaged by the pump . I tried all modes at low level but still hurts . I’m not sure if I can return it , I wish I can”

Posted 4 months ago

Hello, Thank you for taking the time to leave a review. I am sorry to hear that you are not happy with your Pippeta pump. Please do reach out to us at hello@pippeta.co.uk, so we can support you with your Pippeta pump. Aimee

Posted 3 months ago

“Nice packaging the pump came in. Nothing to do with Pippeta but I spent £6 on next day delivery, the DPD driver knocked and didn’t give me enough time to answer the door. He left with the parcel, my partner went out to flag him down but he drove away on his phone, and he didn’t leave to parcel with a neighbour or at a location. I tried contacting DPD to explain this and hope I could get it that day.”

Posted 4 months ago

“Fast delivery but one of the bowls lid was good, no problems! However the 2nd bowl, lid and silicone seam does not seal properly and the contents spilled everywhere. I have contacted pippeta regarding this and had no response, quite disappointing”

Posted 4 months ago

“No customer service. As no one is responding to my issue and idk what to do and till now I haven’t received my order.”

Posted 7 months ago

“Really terrible customer service”

Posted 9 months ago

Hello Jennifer, Thank you for your feedback. We always try to provide great customer service, so I am sorry to hear that you feel this hasn't been met. I have taken a look into your experience, and unfortunately as per your request we are unable to refund 10% discount once your order has been placed, however I can see that customer service have sent you via a discount code the value of the 10% discount. Thanks Pippeta x

Posted 9 months ago

“This pumps works wonder however the battery life is not so good. It dies half way my pumping and I had to recharged it again every 5min. I thought it was only because I’ve used it for couple of times but then when I had to charged it the second time it dies every 5min. Will you able to replace it so my pumping time will not be disturbed its just so fraustraiting using it.”

Posted 1 year ago

Hi there, Thank you for taking the time to leave us a review. I am sorry to hear you are experiencing an issue with your Pippeta Pump. A member of our customer services team will be in touch with you shortly. Pippeta x

Posted 1 year ago

“Really poor customer service. They don’t appear to reply promptly to emails so I wouldn’t recommend you use that to deal with issues with your order.”

Posted 1 year ago

Hi Daniel, Thank you for your review, we set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with Pippeta. Pippeta

Posted 1 year ago

“The packaging was lovely and it was delivered promptly.”

Posted 1 year ago

“Seems ok but the motor is really loose and doesn’t click on to the pump at all. Often find I have to hold it in place which defeats the point of it being hands free. Wouldn’t recommend.”

Posted 1 year ago

“Haven’t received the products yet and the company is chasing me to leave a review?? So far I can only say that it is very slow delivery….”

Posted 1 year ago

Hi Dorota, Thank you for taking the time to leave a review. We are sorry to hear that your parcel has been delayed. We are experiencing extreme delays at the local sorting offices causing parcels taking longer to be delivered. Unfortunately this is completely out of our hands, and the customer care team are working above and beyond to push Royal Mail. While we appreciate your frustration the parcel is not classed as lost but instead caught in the delays meaning we can not open a claim nor refund your order. Sorry again for any inconvenience caused.

Posted 1 year ago

“I'm so disappointed with my duo pump. I bought it after seeing a demo at the baby show. The suction is intermittent at best (I've tried all the fixes suggested and still get different levels of success) and the pump is very noisy, enough to wake my husband up in the night. I had to pump for clinical reasons for my baby but had to borrow a different brand of pump from the hospital and since purchased a new pump because the performance of this pump.”

Posted 1 year ago

“I purchased one of these but unfortunately I am not a fan. The motor broke after a few days, I contacted support and I won’t lie they were brilliant and sent me a new one out straight away. However the pump is just not working for me, I place it on and for some reason it leaks! Many times the milk I have pumped has spilt all over me, I’ve taken it apart a few times and made sure it was all secure and the little gap was at the top but it still leaks”

Posted 1 year ago

“Very average. The electric unit falls off regularly and when it does stay on, I usually have to hold it down so it pumps properly which defeats the purpose of being hands free. Not as strong as other pumps either. Would not recommend”

Posted 1 year ago

Thank you for leaving your review. We are sorry to hear you are having problems with your pump and the issues you are having should not be happening. Please contact us at hello@pippeta.co.uk so we can help resolve this issue for you. Kind Regards The Pippeta Team

Posted 1 year ago

“Wasn’t really too pleased with the customer service from pippeta. I had an issue with the product and was basically told it was my fault when it wasn’t. However pump works really well.”

Posted 1 year ago

“Effective suction but suffers with backflow”

Posted 2 years ago

“Hmm not the dream item I’d hoped for, just leaked all over me & baby, cannot be held in place by bra alone, had to fashion all sorts of extra measures to keep in place👎”

Posted 2 years ago

“Ordered on a Friday paid for next day delivery but it didn't arrive to Monday afternoon.”

Posted 2 years ago

Hi, Thank you for your review, I have just checked and can see you placed your order on a next day delivery (Mon-Fri) Unfortunately, this doesn't include weekends as we have a specific delivery option for Saturday delivery. Sorry for any confusion caused. Kind Regards Aimee

Posted 2 years ago

“Sizing of boots is very small, so despite ordering a size up for my daughter, they are too small. As they were bought in the sale, no returns or refunds - so was a complete waste of money unfortunately. Should have read the returns policy before ordering!”

Posted 2 years ago

“Quick delivery”

Posted 2 years ago

“Pump is ok, good for price however doesn’t empty me and I still end up using another pump , very positional and sometimes I find that I don’t get anything at all even though I feel suction and when I use my other pump I get 3-5oz. Also find sometimes it leaks when removing it. Good for price but could be better.”

Posted 2 years ago

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Pippeta Ltd is rated 4.6 based on 1,428 reviews