Edenmoor (formerly Pipers Farm) Reviews

“ My recent order from you arrived over 24 hours late, despite my having paid for express carriage. The sausages had defrosted. I was promised a refund of both sausages and carriage, but have not yet received it. ”

“ I placed an order for pork pies and chicken pies and what really grabbed my attention was the chicken curry, so that went into my order. When my order arrived it was incomplete, chicken curry was missing. Not happy with the after sales service either, they did refund my money, but I would have preferred a complete order. Won't be ordering again! ”

“ The next day I called Pipers Farm to explain and request a refund, but was told that wasn’t possible because I had “received my box in the end. ”

“ I had to email the company before receiving a refund. ”

“ I sent another e-mail, asking for a refund as the meat would be sitting outside. ”

“ I rang on Thursday to let you know and ask for a refund, but II have still heard nothing, although I remain hopeful that you will contact me soon. ”

“ Obviously I can't get a refund as I should have checked the ingredients on the site. ”

“ Customer service was good, apologised and refunded me for the item within a few days. ”

“ This would have saved a lot of anxiety about what was happening and whether we are going to get a refund. ”

“ Since Pipers Farm aren't replying to phone calls and emails I have no way of finding out if they are resending it or issuing a refund so I can make alternative food arrangements. ”