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Edenmoor (formerly Pipers Farm) Reviews

4.8 Rating 6,702 Reviews
F
Happiness Grade
Read Edenmoor (formerly Pipers Farm) Reviews

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

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Refund - Difficult

30.00%
Industry Average
The next day I called Pipers Farm to explain and request a refund, but was told that wasn’t possible because I had “received my box in the end.
posted 6 months ago - Evelina Ivanova
I had to email the company before receiving a refund.
posted 1 year ago - Linda Jauncey
I sent another e-mail, asking for a refund as the meat would be sitting outside.
posted 1 year ago - James M.
I rang on Thursday to let you know and ask for a refund, but II have still heard nothing, although I remain hopeful that you will contact me soon.
posted 1 year ago - Mrs John Moore
Obviously I can't get a refund as I should have checked the ingredients on the site.
posted 1 year ago - Laura Gray
Customer service was good, apologised and refunded me for the item within a few days.
posted 2 years ago - Carrie
This would have saved a lot of anxiety about what was happening and whether we are going to get a refund.
posted 3 years ago - Jim MacDougall
Since Pipers Farm aren't replying to phone calls and emails I have no way of finding out if they are resending it or issuing a refund so I can make alternative food arrangements.
posted 3 years ago - Cara Martin
Order was not delivered on the day it was scheduled, I was only informed after emailing and phoning that there was a delay and would not be delivered until the following day. Order did not arrive the following day either. I was provided tracking information that was incorrect for my order. I have now requested a refund.
posted 3 years ago - Laura Buggy
The order did not come. It was not delivered. I have emailed twice and called to get a refund but no one has got back to me and it is now 7 days since the due delivery date. It is a shame as I have used them before and the meat is good. I wanted this for Christmas and now I am stuck and out of pocket £125 with no refund.
posted 3 years ago - Paul Hampson