PetnPony Reviews

4.8 Rating 1,406 Reviews
95 %
of reviewers recommend PetnPony
4.8
Based on 1,406 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

How quickly does PetnPony resolve customer queries?
(1 week ago)
Greater than 61% of reviewers feedback is PetnPony resolves customer queries within an hour.
(1 week ago)
97.81%
Industry Average
Excellent service when I wanted to change a size after I had ordered online, and then again when I went into the store. Prompt delivery and a good price too. Thank you.
- Sarah Mallett
Great prompt service, really please with Ariat Wellies, they are great.
- christine small
I bought Royal Canin Cat biscuits(12kg bag), the price was the best I could find on the day. They were delivered when promised. Very good service. I always shop around for these biscuits as they are pretty expensive but I was pleasantly surprised to find them at a very competitive price from somewhere local to me.
- Mrs Lesley Millman