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Pest Defence Ltd Reviews

5.0 Rating 129 Reviews

99 %

of reviewers recommend Pest Defence Ltd

Company Reviews

5.0

Based on 129 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

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“When I first made contact with these guys, having established something was crawling around our ceiling area, they have been nothing short of excellent. When Sam arrived he was able to provide a detailed assessment but left no area untouched in trying to fix the problem. We were reassured that all was in hand and our problem would soon be a thing of the past. Sam was excellent, courteous and professional, whilst keeping us informed of all what he had done during his time in our house. He is a credit to your company!! Thanks Sam!”

Posted 6 years ago

“It is something to dread when you realise that you are not alone in your house and the noises coming from behind the kitchen cupboard are very real. Pest Defence provided a professional and thorough service to eradicate the rat infestation at our house. Sam was reassuring but at the same time gave a realistic assessment of the problem, setting bait and traps at the strategic locations where the runs were likely to be. He returned several times and was methodical in checking everything. If I have three words to sum up the service from Pest Defence that we have received over the last month the they are "professional, prompt and polite". Many thanks.”

Posted 6 years ago

“Upon moving into a new house and realising first night that we were not the only ones who had moved in! We called Pest Defence 9am on a Saturday and Charles was roun by 12noon to investigate. Within the week our squirrel problem had been resolved and at any point a trap was triggered the team were around the next day to collect. Outstanding service and wonderful people, thank you so much. Goes without saying l will be recommending you to any friends in need in the future.”

Posted 6 years ago

“I Made a call to pestdefence, within 20minutes Andrew rang backhand booked a visit I had wasps in my roof, luckily I live in a chalet bungalow, so no problems reaching the site of entry. Andrew is a very polite man, and didn't rush to get away as others have done, think he enjoyed the coffee. I was told to phone him in a few days if they were still around, I had to call him back, this visit was successful, no more wasps, thank you Andrew”

Posted 6 years ago

“Andrew at Pest Defence came the morning after I called to deal with squirrels in the loft. He made four visits. He was professional, reliable and courteous. He kept coming back until the problem was completely resolved. I highly recommend Andrew Lock and Pest Defence.”

Posted 6 years ago

“Professional and friendly customer service. Roger was quick to come out to assess the initial squirrel problem with Andrew and John doing an excellent job resolving the issue. Highly recommend.”

Posted 6 years ago

“We were very pleased with the way Pest Defence dealt with our problem with rats. Always polite, efficient and friendly, nothing was too much trouble. The fee for the service was very reasonable and we would have no hesitation about using them again.”

Posted 7 years ago

“Pest Defence are a superb company. For many years they have looked after our large residential estate and our school. The team are extremely friendly and responsive. No job is too much trouble for them. It is always an absolute pleasure to meet them when they visit our sites. They schedule our pest control at both sites and since they came on board we have had no problems whatsoever. Pest nuisance is significantly reduced under their care and whenever there is a one off incidence they deal with it the same day. We thoroughly recommend this company. Try them. You will not regret it.”

Posted 7 years ago

“Efficient and quick service, Trevor took care of the problem swiftly and professionally. Come back about 4 times and found the origin of the problem that permit us to solve it easily. Wouldn't hesitate to recommend them.”

Posted 7 years ago

“Prompt service, returned 4 times to ensure our mouse problem was taken care of. Really friendly helpful guy. Would have no hesitation recommending Pest Defence. Oh, and should mention, they were about a quarter of the price that Rentokil quoted for much the same service. Thanks very much.”

Posted 7 years ago

“I would like to thank Dean Price. He was very professional and sympathetic. Pest Defence will be my first call should I have any more problems. Thank you once again.”

Posted 7 years ago

“A friendly and professional service. Felt supported and reassured that Pest Defence would continue to help until our pest problem was resolved. Had used other companies but the advice given by Pest Defence lead to solving our issues. Hope you don't need them but would definitely recommend their services and use them again if necessary.”

Posted 7 years ago

“We have used Pest Defence for several issues and they have always been excellent. Service is polite, efficient and effective and the follow up visits ensure the issue is solved. Joe is very knowledgable and we would happily recommend Pest Defence to others.”

Posted 7 years ago

“Very helpful on the phone and came out the following morning to deal with the wasp nest. Reasonable price, can't be faulted.”

Posted 7 years ago

“Highly recommend these guys. Superb service, very professional and friendly not to mention ethical. We had a bee infestation in our chimney & we were asked to wait 24 incase it was a scouting party so as not to kill them without good cause. Big thank you for a job well done”

Posted 7 years ago

“Fantastic customer service, the lady who works in the office Karen was so helpful and polite. This went a long way and a was a pleasant surprise compared with many other companies I have previously dealt with. Mrs Atkinson ????”

Posted 7 years ago

“When I phoned Pest Defence I spoke to John. He was great and really reassuring that the flea problem could be solved quickly. With young kids in the house I was worried. They were so good they came the day after I phoned them. Joe came to sort the problem sort and he did a great job. Would highly recommend.”

Posted 7 years ago

“My problem was squirrels, PESTDEFENCE was definitely the right choice, I was UNCERTAIN who to go with but made the right choice,I can honestly recommend them,very good service,braintree area”

Posted 8 years ago

“We have used Pest Defence for a few years however had a break and had a few pests running around! Trevor responded to us very quickly and got our office back in order straight away, we haven't had any problems since! He is always very helpful & polite!”

Posted 8 years ago

“Trevor has provided an excellent, proffesional service at our Tottenham Court Road premises for the past 12 years.”

Posted 8 years ago

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Pest Defence Ltd is rated 5.0 based on 129 reviews