Pest Defence Ltd Reviews

5.0 Rating 128 Reviews
99 %
of reviewers recommend Pest Defence Ltd
5.0
Based on 128 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
We have had a pigeon problem for a while and Andrew has dealt with this problem now. Great service very helpful and efficient.
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Posted 1 year ago
As a company we have been using Pest Defence for over 12 years and they've always been extremely reliable and helpful. The staff go above and beyond in so many ways and would recommend their services to anyone.
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Posted 1 year ago
We had a mouse intrusion into our property. PestDefence came promptly, identified the problem, and provided the solution. All is quiet again. It was all done efficiently, and in a very friendly manner, so I wanted to express my appreciation. If this or something similar ever happened again, I would contact PestDefence. I recommend them to anyone who needs this type of service.
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Posted 1 year ago
Hello, Thank you for your review. We're pleased to hear that you had a positive experience with our pest control service. Please do not hesitate to contact us if you have any other problems with pests! Regards, Pest Defence
Posted 9 months ago
Great people with big knowledge, always happy to answer questions. Fully recommend.
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Posted 6 months ago
Hello, Thank you for your review. We're pleased to hear that you had a positive experience with our pest control services. Please do not hesitate to contact us if you have any other problems with pests! Regards, Pest Defence
Posted 4 months ago
A helpful service, great advice and assurance as they completed a thorough inspection of every room when visiting my property. Ben was excellent and took on board all of my concerns. I feel very re assured the silverfish problem has been dealt with. Would highly recommend.
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Posted 8 months ago
Hello Julia, Thank you for your review. We're pleased to hear that you had a positive experience with our pest control service. Please do not hesitate to contact us if you have any other problems with pests! Regards, Pest Defence
Posted 4 months ago
We had a problem with swarms of flies in our house , after contacting pest defence Andrew Lock discovered vermin had died in our drain and decomposed causing the problem, after investigating and baiting two drains he returned weekly to check and re bait ,we haven’t had the problem since. Fabulous service, and a nice man who deals with the problem professionally. Would not hesitate to recommend Andrew or his company again 5Star service Thanks .
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Posted 2 years ago
Contacted 3 companies when I saw a rat in the garden. Left 3 messages and within half an hour Pest defence had returned my call and listened to my message. From there on in I can honestly say, this has been 5 star service. Professional, on time, did what they said they would do and more and above all Andy Lock their representative was a quite frankly brilliant, affable and a really nice man. Will have them back at the drop of a hat. Thank you Andy and Team
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Posted 2 years ago
Charles came over to release a pigeon that had fallen into our chimney and was stuck in the fireplace. He was quick, professional, took the necessary safety precautions and released the bird without any harm. Very grateful and would definitely recommend their services!
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Posted 3 years ago
Very responsive company.....I have been using them for a few years now and have always found them to be reliable and diligent. Not sure what I would have done about the rats around my chicken coop if they had not helped me. I have already recommended their services to my parents who are now equally as happy.
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Posted 4 years ago
Trevor has been helping to rid my garden of rats for the last few weeks. Not only does he come on time, is very professional but very good humoured as well. I am EXTREMELY afraid of rats and he did much to put my mind at ease. He also went above and beyond the call of duty to investigate where the start of the trouble might be. Because of his investigation we found that at the end of the rat run was a children's playground. The council has been notified and a fence surrounds the area to protect the children. Really appreciate the service and I highly recommend. Susan
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Posted 4 years ago
Would highly recommend Pest Defence as an excellent company with speedy responses and excellent staff. Joe called to our home and dealt with our uninvited "rat-guests" in a very efficient and thorough manner. His knowledge and enthusiasm was truly appreciated and I learnt from him how to avoid future pest problems. Thank you Joe, you are an excellent representative of the company.
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Posted 4 years ago
Fantastic service getting rid of a large rat problem! Kevin Suttling came the same day as when I called up to enquire, and carried out an extremely thorough survey of my whole property and garden. Subsequent three visits were all exactly on time as arranged. The problem is now resolved and I would not hesitate to recommend him for his polite, prompt and very friendly service. A breath of fresh air (as you dont know what you will get from a company you have not used before) from a guy who knows how to put customer service first! Many thanks
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Posted 4 years ago
I didn’t have a good start with Pest Control but Sam Cooch took over my job. He helped us solve our Rat problem and provided advise on what I needed to do to help the process. If I had this issue again, I will ask for Sam Cooch.
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Posted 4 years ago
I had called Pest Defence because I thought that I might have rats in my garden. Joe Bailey came to assess the situation and straight away I thought how friendly, knowledgeable and courteous he was. He spent time checking thoroughly the garden, side alley and the shed, and then he concluded that I did not have rats, but....fox cubs :-) There was therefore no need for the company to carry out any "procedures", so I asked how much I owed him for the visit, and the answer was ...."nothing"!!! Pest Defence had been recommended to me by a friend, who said that she had Joe carrying out the job and that she was extremely pleased with his work and definitely with his charming personality!
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Posted 5 years ago
Totally professional service to promptly get rid of some amazingly noisy and destructive squirrels in my loft. Trevor reassured me and advised me throughout the process that they would be gone and they are! He helped me locate how they had got in and gaps are now filled in. A very happy customer who would definitely recommend this company.
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Posted 5 years ago
Eradicated the hornets and successfully caught two moles on the initial visit. Turned quickly and was good value too. I have already recommended to my neighbour!
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Posted 8 years ago
Pest Defence Ltd is rated 5.0 based on 128 reviews