It is something to dread when you realise that you are not alone in your house and the noises coming from behind the kitchen cupboard are very real. Pest Defence provided a professional and thorough service to eradicate the rat infestation at our house. Sam was reassuring but at the same time gave a realistic assessment of the problem, setting bait and traps at the strategic locations where the runs were likely to be. He returned several times and was methodical in checking everything. If I have three words to sum up the service from Pest Defence that we have received over the last month the they are "professional, prompt and polite". Many thanks.