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Pensionlite Ltd Reviews

4.8 Rating 222 Reviews
97 %
of reviewers recommend Pensionlite Ltd
4.8
Based on 222 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pensionlite Ltd Reviews
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Phone:

01952 279379

Email:

support@pensionlite.co.uk

Location:

Denby HouseStafford Court
Telford
TF3 3BD

Anonymous
Anonymous  // 01/01/2019
Just received a really nice open and honest chat with a PensionLite representative. Should I ever decide to transfer my DB pension in the future, then they will be my first port of call.
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Posted 5 years ago
Satisfied client for 12 years. Being self employed since 1990 I had been contributing to a personal pension plus had 2 small fund from previous employment, none of which were performing. Pensionlite’s advice was to combine all 3 and the result has been very positive. They have been particularly supportive during the pandemic , keeping calm and proactive. I would not hesitate in recommending Pensionlite regarding both pensions and investment in general.
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Posted 5 years ago
Very pleasant experiance as I enquired about moving my portfolio to Pension Lite and Robert was excellent. He took the time to go through my pension plans and advised accordingly and without predjudice. I would highly recommend!
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Posted 5 years ago
Contacted Pensionlite to get the financial advice required to transfer my Defined benefits pension into a Flexible drawdown. With current legislation this is a complicated subject, but Becky my first point of contact and Lorna, who dealt with my case were both very helpful, friendly and gave excellent service from start to finish. I would therefore highly recommend Pensionlite to others who need pension advice!
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Posted 5 years ago
Excellent advice clearly explained and easy to understand in reviews and telephone conversations
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Posted 5 years ago
I have been advised by Pensionlite for the last 15 years. I have a small pension which is managed by them and I am very happy with the results. In this last year alone their advice has paid dividends. At the start of last year with investments hit by the COVID19 crisis I saw a loss due to the reaction within the markets. With their advice I have seen that loss turned to a gain of 8 percent within a year. The advisors I have spoken with are warm and friendly and put financial matters into words that are easy to understand. Nothing is to much trouble. They provide an excellent service and I know that I am being listened too.
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Posted 5 years ago
I would recommend Pensionlite to anyone who are at the stage of sorting out there company pension from our first phone call to date we have been treated with kindness ,respect,and in a very professional manner everyone we dealt with Tom,Lorna ,Hayley they were all superb and nothing was too much bother what a great team whether we contacted them via Email And or Telephone.
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Posted 5 years ago
We used Pensionlite for a Final Salary pension transfer review, as we’d previously used them successfully a few years ago. Many thanks to Lorna and her team for the professionalism, understanding and consideration in dealing with our transfer, with all our concerns answered in a calm and courteous manner. I’d gladly recommend Pensionlite for their excellent service in dealing with our transfer so efficiently.
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Posted 5 years ago
Good experience from a knowledgeable team of professionals.
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Posted 5 years ago
Friendly, knowledgeable and Customer service to boot! I would recommend Pensionlite without hesitation. If its not right for you they will tell you even if you dont like the answer!
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Posted 5 years ago
Having dealt with Pensionlite for over 3 years we are very confident in the advice given and the skills they have to ensure our retirement is as secure as financial markets allow.
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Posted 5 years ago
After my review and advice given by Louise Morgan on my Pension Plan and part of this was (Expression of Wish ) this was one element which i needed to update. I would like to say with out reservation that the assistance given by Louise was both professional and well above my expectations and the end result is excellent and of great benefit for my Family in the future. Thank you. Michael McDonald
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Posted 5 years ago
Most of my business with Pensionlite is dealt with Louise Morgan. I have to say she has been fantastic in her approach with me. Louise always comes across as Knowledgable patient, and friendly. Due to her, i would recommend your company to anyone. She is a pleasure to do business with. Yours Roy Winterburn
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Posted 5 years ago
When looking for help with a DB pension transfer Pensionlite stood out from the crowd. I had a very tight 8 week transfer deadline that most IFA’S would not commit to. Pensionlite made the commitment with no up front fees and they absolutely delivered. Rod Ings and Angela Facer were highly professional throughout and communication was excellent. I have no hesitation in recommending their services.
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Posted 5 years ago
I found Rod and his team very helpful and patient In explaining the whole process which was very confusing at times which made me feel very confident about my decision makin.
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Posted 5 years ago
I received my pension review advice from the Pensionlite Financial Advisor Louise Morgan. I found Louise thoroughly professional and attentive throughout the transfer process. I spoke to Louise many times during the transfer process and every time it was a joy talking to her. She captured every detail of our financial circumstances and this was reflected in the Suitability Report. I am delighted with the experience I had dealing with Louise Morgan and I would recommend Pensionlite and Louise Morgan to anyone considering a pension review.
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Posted 5 years ago
I asked for a pension review and was helped throughout the process by Louise Morgan. She has helped me from beginning to end by taking time to explain everything very patiently and in a manner I could actually understand. She has always been available either by email or on the phone to answer any queries I had. She was very thorough in asking all the relevant questions and I believe she found the best solution and way forward for my pension. The process is not quite finished yet but I have no doubt that she will be available to help with completing the process and also believe she will advise me for the best in the years to come. I also want to say that the language used by PensionLite in their brochures is as clear and simple as it can be when it comes to complex financial matters.
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Posted 5 years ago
Louise Morgan is a highly professional, knowledgeable and friendly advisor who gains the trust of clients with her confident and chatty style. I know I’m in good hands when we have our conversations and her advice and attention to detail has benefited me throughout. I’m very happy that she looks after my client interest.I cannot commend her highly enough to her superiors.
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Posted 5 years ago
The customer service is always exemplary. All queries are professionally addressed and the fund valuation app. is very useful. Good team and feels like clients are valued..
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Posted 5 years ago
I was very pleased with the standard of service and was impressed by the level of experience of your staff. They listened to what I had to say and gave good appropriate advice. Communication was clear and concise by telephone and email.
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Posted 5 years ago
Pensionlite Ltd is rated 4.8 based on 222 reviews