Login
Start Free Trial Are you a business? Click Here

Pensionlite Ltd Reviews

4.8 Rating 220 Reviews
97 %
of reviewers recommend Pensionlite Ltd
4.8
Based on 220 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pensionlite Ltd Reviews
Visit Website

Phone:

01952 279379

Email:

support@pensionlite.co.uk

Location:

Denby HouseStafford Court
Telford
TF3 3BD

Anonymous
Anonymous  // 01/01/2019
Many thanks to Tom Flint, Pippa Payne and Libby Hook for their invaluable help resolving my private pension transfer from Royal London. Helpful and pleasant at all times (unlike RL!) So far, so good ... couldn't have done it without you. Would definitely recommend.
Helpful Report
Posted 1 year ago
Pensions are very complex and it’s important to use a company you can trust like Pensionlite. The whole team were very responsive. Ryan helped navigate me through with patience and his support was invaluable, thank you Ryan.
Helpful Report
Posted 1 year ago
The request for 25% was swift and with out any problems. My old car was about to breakdown, I now have my new car . I shouldn't need any more for some time. Thanks Jason.
Helpful Report
Posted 1 year ago
Good advice and service.
Helpful Report
Posted 1 year ago
Great company & fantastic people. I was kept informed of every stage in the process. I have no hesitation recommending this company. My personal advisor; Mr Ryan Steward; is extremely knowledgeable and helped me understand the process and explained every option carefully and clearly.
Helpful Report
Posted 1 year ago
We recently remortgage our house with Jason at Pensionlite. He was very patient, knowledgeable and always happy to answer my questions even when I asked him multiple times. Will be looking to use Jason at a pensionlite in another 5 years when we need to remortgage again.
Helpful Report
Posted 1 year ago
Pensionlite provide a good , professional service ,also offer helpful advice and products.
Helpful Report
Posted 1 year ago
Very good service. Great advice and they follow through on their promises. Would not hesitate to recommend to friends and family. Dealt with Ryan Steward who delivered excellent service
Helpful Report
Posted 1 year ago
Very polite, professional and understanding of our requirements. Initial free consultation was very informative with no obligation.
Helpful Report
Posted 2 years ago
Retiring and finding your way through the pensions maze can mean having to make some difficult decisions that will effect the rest of your life. I can thourghly recommend Pensionlite Ltd. to guide you through the maze provide solid financial advice based on individual circumstances. They dealt with my case in a timely manner without any pressure and gave me valuable insights into my pension options. I can't thank the team at Pensionlite enough for their assistance.
Helpful Report
Posted 2 years ago
After more than 5 years my pension investments achieved a less than modest return and much less than estimates. It has of course been a difficult time (Pandemic, Russia, etc) but the impact on my tax-free withdrawal is a loss of £20k from the target. However, the withdrawal process was handled very well by Pensionlite. The volatility in pension values required swift action and Pensionlite performed. Difficult to give 5 stars given my overall experience. I am hoping for more positive returns going forward.
Helpful Report
Posted 2 years ago
I deal with Tom Williams regarding pension drawdown, I find Tom very efficient, affable and expedites my queries very quickly. I had a terrible experience with Royal London who if they get a bad rap then they deserve it. I’m so pleased I now deal with Tom and Pensionlite , Regards Sandra Menzies
Helpful Report
Posted 2 years ago
Ryan and the team were excellent throughout, apparently, we had no silly questions and always felt like the customer, would recommend with no hesitation and will be getting their support moving forward.
Helpful Report
Posted 2 years ago
Through from my initial contact with Lorna and Hayley, I cannot praise Pensionlite enough for their guidance and support. I am now able to understand pensions to a better degree thanks to Lorna.
Helpful Report
Posted 2 years ago
Thoroughly professional, straightforward, and clear advice.
Helpful Report
Posted 2 years ago
Absolutely outstanding service from all. Special thanks to Ryan who was amazing throughout the process. Diligent, professional and understanding. A joy to deal with and I would highly recommend.
Helpful Report
Posted 2 years ago
My wife has a Defined Benefits pension. We contacted Pensionlite along with other providers to discuss options. We first spoke with Tom Flint who is part of the Client Support Team, he was polite, engaging and professional and told us what he would arrange. I had a couple of conversations with Tom and received updates via email and SMS as promised with the next steps. He introduced us to Ryan Steward who is a Chartered Financial Planner. Talking with Ryan was refreshing, we gave him a summary of our financial situation. Ryan broke everything down without over complication. After several emails and queries, and another phone call, my wife and I decided what would best to do with the pension at this time. Whilst the company name is Pensionlite which may indicate they only deal with pensions it seems to me that they provide complete personal financial planning, products and solutions.
Helpful Report
Posted 2 years ago
Excellent Service Provided , Well recommended.
Helpful Report
Posted 2 years ago
Lorna Young was my advisor and gave me detailed information about my pension options. She quickly responded on all questions asked by email and held an informative phone call with me. I would recommend this company.
Helpful Report
Posted 2 years ago
Lorna from Pensionlite was hugely helpful, investigating my pension and tax options for me, and explaining everything in straightforward terms, by email and by phone too. I highly recommend her services.
Helpful Report
Posted 2 years ago
Pensionlite Ltd is rated 4.8 based on 220 reviews