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Pediwear Shoes Reviews

4.9 Rating 6,587 Reviews
72 %
of reviewers recommend Pediwear Shoes
4.9
Based on 6,587 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Pediwear Shoes Reviews

About Pediwear Shoes:

The finest footwear and accessories since 1976.

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

Write Your review

Well priced; easy processing, delivered on time and well packaged. Very good post-purchase support. Highly recommended.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you very much for taking the time to leave a review and for all the nice things you said about us! We are delighted to hear you were happy with your whole shopping experience with us. We are especially grateful for your compliments on our aftercare service as this is an area that is not often mentioned in our reviews. Warmest Regards Adele Pediwear
Posted 10 years ago
Good communication and efficient service.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for taking the time to leave a review on our site We are pleased to hear that you were happy with the customer service you received while shopping with us. We look forward to welcoming you back. Warmest Regards Adele Pediwear
Posted 10 years ago
Placed 2 orders, Barker shoes, delivery was delayed but once arrived they were fine, Barker belt, delivery was rapid. Would use again in the future.
Helpful Report
Posted 10 years ago
Dear Customer Thank you for your review - we are pleased to hear that you are happy with the products - we are also very pleased to hear that you would consider using our services again. However the fact that you have only considered us worthy of 3 stars is concerning - we want everybody to have a five star experience. I looked into your order and I see that the day after we received your order we notified you that the product was not perfect. Rather than send this to you we would order a new pair from the factory. We were then able to despatch the replacement pair within 2 weeks of receiving your order - as it was not immediately available from the factory. We are sorry that the first pair was not perfect and that a delay resulted, we understand that such delays are frustrating. However, we do hope you will appreciate that we did all we could to rectify the matter as soon as it was discovered. We look forward to being of service again - next time we will be determined to get 5 stars! Kind Regards Mike Small Pediwear
Posted 10 years ago
I ordered shoes from several online retailers in UK, it turned out that Pediwear is the best among them all, will definitely place more orders in future.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your very kind review. We are flattered and delighted that you consider us to be among the best online retailers. We are also very pleased to hear that you will be shopping with us again in the future. We look forward to welcoming you back. And if you need any help or advice in the meantime, please ask. Warmest Regards Adele Pediwear
Posted 10 years ago
Fast delivery to Paris . thanks to Pediwear team .
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your kind Review, we appreciate your time and feedback. We are delighted to hear that your shoes arrived quickly and that you are happy with them. We look forward to welcoming you back in the near future and if you need any help or advice on shoes, fitting or availability, we will be more than happy to help. Warmest Regards Adele Pediwear
Posted 10 years ago
Author didn't leave any comments.
Helpful Report
Posted 10 years ago
Absolutely fabulous service and quick delivery of my online order. Particularly pleased with the personalised email updates on progress of my order. Will definitely use again.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your lovely review. We are delighted to hear how happy you are with our customer service. We do know that there is an element of risk when we advertise items that are not immediately available but this is why we rate communication and regular updates so high on our priorities. It is lovely to get feedback that it is working and that our customers will come back and shop with us again. We look forward to welcoming you on your next shopping trip. Warmest Regards Adele Pediwear
Posted 10 years ago
Excellent service and delivery, well done. I am a Loake customer! And devotee.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for taking the time to leave a review on our customer service. We are delighted that you were happy with your shopping experience and that you are a loyal and devoted Loake wearer. May I say Sir, that you have excellent taste. :) We look forward to welcoming you back for future footwear needs! Warmest Regards Adele Pediwear
Posted 10 years ago
Pediwear have a great system that has created my multi-year loyalty. Love the products, prices, mix of care between the web account and the phone/email. Thank you. Now please do suits and clothes :)
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your lovely review of our customer service. It is always wonderful to hear from our loyal customers as well as our new customers. We are delighted to hear that you are always happy with the way you are looked after and we look forward to helping you again in the future. While we would love to branch out into suits and clothes, and maybe one day we will, for now we are concentrating on perfecting the art of selling footwear!! :o) Warmest Regards Adele Pediwear
Posted 10 years ago
pediwear can up the game over her competitors by offering a kind of point system for their returning customers. i had written and asked if there are any little gifts that they could have thrown in complimentary but it was never addressed at all. it may not be something big at all, the saying "little thoughts count a big deal" will go a long way for returning customers like myself. happy with the product and overall service though, the person who responded to my email queries was fast.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your very kind review. We are pleased to hear that you were happy with our customer service but sorry to hear that you felt your suggestions weren't address and responded to. We do appreciate your feedback and as we are growing and evolving, customers thoughts and suggestions are taken very seriously. In response to your advice to offer a loyalty scheme and complimentary gifts. Where manufacturers allow we offer a loyalty club, so subsequent purchases of the same brand are discounted. We also offer free gifts for orders over a certain value but if these are international orders there is an "opt in" facility. This is because the shoe trees add substantial weight to the parcel so add additional postage costs to the customer. Thank you for your time and understanding Warmest Regards Adele Pediwear
Posted 10 years ago
out of stock and took ages to get it in. When they did, i got the pair in under a week from UK to Australia. Perfect, with bonuses too, Good seller.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your very kind Review. I am so sorry to hear that there was a long delay obtaining your new shoes but I am delighted to hear that they were worth the wait. Its great news that they arrived so quickly and you were happy with your free gifts. We really do appreciate your feedback. We are always looking at ways to improve our service and avoiding lengthy delays is a priority. We look forward to welcoming you back in the future but in the meantime if you ever need us to check availability of a style before you place an order, please just ask. Warmest Regards Adele Pediwear
Posted 10 years ago
Terrific experience! Pediware is one of the shining examples of smooth, great value-for-money and efficient online commerce operations! Highly recommended.
Helpful Report
Posted 10 years ago
Dear Customer, What a wonderful review!! Thank you. We really appreciate your kind words and your high recommendations. Your support is invaluable to us because in a competitive market it gives future customers confidence in us and allows us to improve our service for customers old and new. We look forward to welcoming you back. Warmest Regards Adele Pediwear
Posted 10 years ago
Superb friendly service. Parcels arrive beautifully wrapped. Top jobs guys. Keep it up
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your lovely review. We are delighted to hear that you were happy with the service you received. Your kind feedback will allow us to "keep up the top job" because it helps us to identify areas we can improve. But, maybe more importantly, it keeps us informed of the little touches that are important to our customers and ensures we don't change those. :) We look forward to welcoming you back in the future. Warmest Regards Adele Pediwear
Posted 10 years ago
Superb friendly service. Parcels arrive beautifully wrapped. Top jobs guys. Keep it up
Helpful Report
Posted 10 years ago
Dear James. Thank you once again. :) Warmer regards Adele Pediwear
Posted 10 years ago
The best customer service I have received from any company in any field at any time, and great shoes!
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your wonderful feedback. We are delighted to hear your comments. You gave us the ultimate compliment and we deeply appreciate it. It is our aim to make all our customers feel as you do. We look forward to welcoming you back for future great shoe purchases. :) Warmest Regards Adele Pediwear
Posted 10 years ago
Top notch company,excellent service and very quick delivery.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your very kind review. You say such nice things! We are delighted to hear that you were happy with your all round shopping experience and hope we can welcome you back again in the future. Warmest Regards Adele Returns
Posted 10 years ago
Pediwear agreed a new delivery date with me and kept to this promise. Order your new Mephistos (Marlon) in plenty of time to allow the factory to make your shoes before you really need them.
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for taking the time to leave your feedback. Your advice to future customers is appreciated. We are always looking at ways to improve our service and factory delays are a priority. We do have some styles, sizes and colours in stock and we are always happy to check availability before you place an order if this would help. We look forward to welcoming you back and hope that we are able to improve on our delivery time. Warmest Regards Adele Pediwear
Posted 10 years ago
Speedy service to provide a specific model of shoe, most efficiently done at half the recommended price. Brilliant
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your lovely review. We are delighted to hear that you were happy with our service and that you found the shoes you were looking for at a good price. We trust you will return to us for your future footwear needs as we look forward to welcoming you back. Warmest Regards Adele Pediwear
Posted 10 years ago
I ordered a pair of Solovair from Pediwear to replace a pair that was destroyed in a car fire. I paid a better price this time than I did last time; my previous pair was purchased from another site. The service and communication from Pediwear was superior, and the shipping time was excellent, faster than some U.S. based companies ship to me (in Maryland, USA). The packaging material was excellent, and my shoes came with a handwritten note from the person who packed them. The shoes are perfect, and the shopping experience made me glad that I bought another pair of Solovair and that I purchased through Pediwear. Thanks!
Helpful Report
Posted 10 years ago
Dear George, Thank you for taking the time to leave us such a lovely review. I am so sorry to hear about your car fire. I hope everything was ok, apart from your beautiful shoes of course. I am pleased to hear that you were happy with the replacements though. We really appreciate your feedback on our service. It helps us to define what areas of our service need improvement and what areas are important to our customers and should remain the same. I hope you have many years of happy, comfortable and trouble-free wear from your new Solovair shoes and when they have lived a long and happy life we look forward to welcoming you back. Warmest Regards Adele Pediwear
Posted 10 years ago
Perfect service!
Helpful Report
Posted 10 years ago
Dear Customer, Thank you for your review, We really appreciate your time, feedback and kind words. "Perfect" is a word we like! We are delighted to hear that you were happy with the service you received and we hope to welcome you back soon.. Warmest Regards Adele Pediwear
Posted 10 years ago
Pediwear Shoes is rated 4.9 based on 6,587 reviews