PayPerCustomer.co.uk Reviews

Name: PayPerCustomer.co.uk
Address: Ground Floor Offices, 39 Guildford Road, Lightwater, Ground Floor Offices, 39 Guildford Road, Lightwater, Surrey
Rating: 4.11

4.1 Rating 46 Reviews

100 %

of reviewers recommend PayPerCustomer.co.uk

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About PayPerCustomer.co.uk:

PayPerCustomer is a lead generation company servicing businesses across the UK. We pride ourselves on great customer service and an ability to help your business grow.

If you are interested in contacting us please use the contact details on this page.

Anonymous

Anonymous // 01/01/2019

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“I had engaged with a certain service provider with high hopes of boosting lead generation for my business. They had assured me a monthly delivery of no less than 30 leads, for a fee of £1200 per month. However, my experience with them proved to be quite disappointing. In the initial month, I did not receive a single lead, and the same held true for the subsequent month. When I raised my concerns towards the end of the second month, their response was that slow beginnings are to be expected. By the conclusion of the second month, I had only managed to obtain a mere 4 leads and these 4 had clearly been resold. Frustrated with the lack of results, I expressed my reluctance to continue investing in their services. Regrettably, they had bound me to a contractual agreement and insisted on payment for the final month. Despite my misgivings, I complied and settled the outstanding amount, yet there was still no improvement in lead generation. Furthermore, their persistent attempts to contact me via phone and email to ascertain payment schedules were rather unprofessional. Even after expressing my decision to discontinue our collaboration, they bombarded me with incessant calls and emails, striving to convince me of the viability of their service and urging continued payments. Should you require evidence of my interactions with this company, I would be more than willing to share my call log and all the email correspondences I have received from them. Spoke to someone called Adam who again promised me 30 leads, said I was treated badly and he would ramp things up for free. Nothing came of that as well. Absolute joke. They also blocked my Facebook account so I couldn’t message them anymore. He also did reply to my last text. See photo. They always say the leads are coming and they don’t. “We are turning things up” is what they say all the time. Avoid at all costs. Please!”

Helpful Report

“Please do NOT believe the sales team when they offer a guarantee. I was promised 10 leads in month 1. Although contact details where submitted via the landing page these were all spam enquiries. We called each one back within 5 minutes and they said they had not submitted an enquiry and had no idea what we were talking about. When trying to claim my £1200 back, they referred me to their Terms & Conditions which basically say that even though I had the guarantee in an email from the sales person, this means nothing (see below). PAYPERCUSTOMER MAKES NO GUARANTEE REGARDING: (A) THE NUMBER OF VISITORS, VIEWS, OR LEADS ON ANY OF YOUR LANDING PAGES. YOU ARE NOT ENTITLED TO COMPENSATION, REFUNDS, CREDITS, DAMAGES OR ANY FORM OF RELIEF SHOULD THE SITE OR SERVICES NOT MEET YOUR EXPECTATIONS NO ADVICE OR INFORMATION, WHETHER COMMUNICATED ORALLY OR IN WRITING, FROM PAYPERCUSTOMER EMPLOYEES, OR VIA THE SITE OR SERVICES, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.”

Helpful Report

“!!!!!!! SCAM ALERT !!!!!!! Worst Experience. (DO NOT WASTE YOUR MONEY) The sales call starts off promising and great! Only after do they shut you off with fake promises and not being able to deliver any sales. let us stress (ZERO SALES) They take their sweet time to respond to your emails, they sent us our payment receipt and never added the VAT, which they charged us for, it took us 2 weeks of chasing them, for them to then return and make excuses, only then did they re-send the payment receipt highlighting the (£900.00) which they never anticipated on spending on their given promises, of spending all of it (£900.00) on the first month on our campaign. They mentioned on the sales call, that we will do Facebook ads, Instagram ads, and Google Ads, and we ask for the results they say we cannot show you. Do they believe that after investing our money they can pull off this SCAM of saying we cannot show you your results! We have worked with 4 agencies now, and they all HAVE shown us reports at end of the month. SHADY BUSINESS PRACTICES!!!! Now they dare to send multiple emails and phone calls and say let's start month two, and pay us the money! WE JUST ARE SITTING SCRATCHING OUR HEADS, HOW THEY MANAGED TO GET ZERO SALES!!! SAVE YOUR MONEY AND GO WITH ANOTHER AGENCY We have now moved our services to a new Agency (Aria Technology Group) and within 6 days they have already generated us £3,856.00 like WOW Would highly recommend using these guys, great experience and communication is brilliant! https://ariatechnologygroup.com/ Check them out! You will not regret it.”

Helpful Report

“TOTAL WASTE OF TIME AND MONEY On the phone they promised 10 relevant leads or my money back in month 1. I spent £1000 only to get bombarded with so called leads not a single one of whom actually had any idea what service I was offering. Literally 35 plus leads and not a single one had signed up for my service. Most were looking for jobs and the rest seemed to have no idea who i was or why i was calling them. The company fobbed me off by email and denied the initial promise to supply 10 relevant leads. Cancelled immediately. Stay away.”

Helpful Report

“Don't waste your time with this company. We were offered a guarantee of 5 leads in a month for £500+VAT which we thought was more than achievable being in marketing ourselves. They did not achieve this and are now trying to extend our contract to avoid giving a refund as promised in our initial conversations. Their customer support team are avoiding our calls and not willing to deal with the matter in a professional manner.”

Helpful Report

“What a waste of money! £4k over 2 months and non of the 25 leads was of any quality. PPC will say they have no control over that - No guarantees and no refunds - very disappointed by this company”

Helpful Report

“***Avoid this company*** £600 = no +ve leads = unfriendly emails blaming me [*to directly quote ppc, their advice resulted in "a negative effect on the level of leads as we lost visibility of the campaign" ...and had I spent more money it "may have achieved greater success." Having no FB-Ads experience I ran my own ad using £20 over two weeks which generated 10 leads. I went to Pay Per Customer for their professional experience to magnify this and was met with a very friendly, supportive team. Once I paid them £600 however I then wasn't able to call them. Ultimately I received 6 leads - one of which was a hard-bounce (i.e. 'undeliverable') 4 of which have never opened any of my correspondence and only 1 contact opened 1 email and then went cold. I got nothing for my money except stress and unless you have a lot of money to I would highly recommend running your own ads rather than gambling their 'magic formula'.”

Helpful Report

“PLEASE DO NOT USE THIS COMPANY The only thing they did professionally was take my money. Was told things during the sales process that did not transpire and ended up only getting 13 days for one fully paid month. Tried resolving this to no avail. They hide behind emails and after multiple attempts to contact my account manager and the MD I have had zero response. They don’t even accept incoming calls as they hide behind emails. Shocking and during the 13 days only rogue leads; i.e. I would call them, and they knew nothing of what I was talking about. Noticed that more than 1 lead came from the same IP address!!!! STAY AWAY OR LOSE VALUABLE TIME AND MONEY”

Helpful Report

“I've just paid £1200 and will report back in a month with an update on progress.”

Helpful Report

“I'm sharing a real review of dealing with this horrible company, I am a real client of theirs - in my experience, they have provided me really poor service and took £900. Their BDM promised 15-20 leads for a financial planning business I am, and took £900. There was not a single good quality lead. Either the phone no and email were wrong, or no one answered. We asked them to stop the campaign after 1 month but they took another £900 from my card, despite their customer case executive promised not to. I have been corresponding over email with them for 10 days back and forth but they refuse to refund the money. I will be taking legal action as a last resort. I would recommend staying well clear of this company.”

Helpful Report

The comments made here are completely untrue. Anyone that wants evidence that this is completely baseless please feel feel free to email info@paypercustomer.co.uk

PayPerCustomer.co.uk is rated 4.1 based on 46 reviews