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ParentShield Reviews

4.8 Rating 568 Reviews

97 %

of reviewers recommend ParentShield

Company Reviews

4.8

Based on 568 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About ParentShield:

ParentShield is a Great Child-Safe and Parent Friendly Mobile Network. Only Children or people needing special facilities are allowed to use it.

Every feature of the Network is designed specifically for these users and features include advanced monitoring and safeguarding tools and spending and usage controls.

Visit Website

Phone:

03301221180

Email:

hello@engine-mobile.co.uk

Location:

Pioneer House,
Stenson Road,
Derby
Derbyshire
DE73 7HL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to wait a while before I wrote a review because I wanted to be sure I was happy with it. I can safely say that this was the best decision I made. I have extreme anxiety when it comes to my sons safety and I was really worried about this next stage in his life and ParentSheild have made it really easy for me to give my son the freedom he needs while still having control. It was super easy to set up, it worked straight away and it's simple to use. I have recommended their services to everyone that I know with kids!”

Posted 1 year ago

“Really impressed with the service provided by ParentShield. So glad I took the time to research and find this company. The customer service is first class - with technical help at hand, yet personal in communication, reaching out to find out if you need any assistance. I feel great reassurance in having the use of their child safeguarding tools, which really work. Highly recommend!”

Posted 1 year ago

“After putting off giving our foster child a phone, we took a long look at what ‘supported sims’ were available. This led us to ParentShield. From the first enquiry, the service has been great. Quick to arrive and easy to set up; we have been very impressed. We go ‘live” tomorrow with her first unaccompanied bus ride to and from school. We like the fact that the phone can be turned off during school hours. If there is an emergency, she can go to reception. We managed that as a child. We think that phones are an unnecessary distraction in school. Outside of school, we get full text and call notifications from her phone. This ensures we know who she is talking to, which is so important nowadays. People may say that we should trust our children, but that has to be earned and proven. This service allows her to build that valuable life skill. For any adult wondering whether to try ParentShield, I would encourage them to give it a go. With no contract commitment you have the opportunity to see if it works for you and your child.”

Posted 1 year ago

“Gives peace of mind knowing where your child is and who they talk to .”

Posted 1 year ago

“Got this for my father, who has late stage parkinson's. It has helped massively. Having this sim meant the family didn't have to confiscate his phone completely.”

Posted 1 year ago

“Unbelievably good in every way !”

Posted 1 year ago

“This is exactly what I was looking for and the level of service from the customer team is very good. The controls available ensure that the vulnerable individual is protected but at the same time they have a trusted person they can reach.”

Posted 1 year ago

“Fantastic support and does exactly what it promises. Very useful and informative FAQ guides as well.”

Posted 1 year ago

“Very efficient, helpful service which gives peace of mind”

Posted 1 year ago

“I was very nervous as a parent about my son's first mobile phone, he has just turned 8 and I wanted to strike a balance between his independence and protecting his digital safety. Although we use parental controls with Microsoft, Google and Apple how do I protect my child from phone calls and text messages? Thankfully it didn't take much time searching online to find ParentShield. I took my time reading through the website and reviews and it met all my requirements as a parent. It was so easy to set up, and the portal is simple to use. I love the ultra-safe mode where rather than managing a black (block) list I auto-block everything and use a white (allow) list. The people behind the service are brilliant. When ordering my SIM it had been 32 days since I'd received any post from Royal Mail, so I automatically opted to pay extra for special delivery (the next day before 1 pm). Royal Mail let us down, not only did it not arrive, Royal Mail refused to acknowledge that the package even existed! The staff at ParentShield were brilliant, they sent out the SIM package 3 times in the end! Twice via Royal Mail Special Delivery and once via Yodel (it was the Yodel one that arrived and Royal Mail turned up over a week late!). ParentShield only charged once for delivery and provided first-class customer service. Additionally, once I had set everything up I got an email checking in with me, making sure everything was ok and to contact them if I need any help going forward. Putting aside stress with getting the SIM to me (Royal Mail's fault!) I've had a brilliant experience with ParentShield - the service gives me peace of mind and the customer support is first-class.”

Posted 1 year ago

“Great controls and customer service is excellent. I feel confident that my child is as safe as possible with parentshield”

Posted 1 year ago

“Excellent idea and great service”

Posted 1 year ago

“It's amazing for my child”

Posted 1 year ago

“Hi this is a good sim but still trying to figure out how to do certain things such as downtime etc”

Posted 1 year ago

Hi Yasmin, I see that you've not logged into your portal as of yet, in there you'll find all of the controls. If you require any guidance, feel free to contact us via live chat, email hello@parentshield.co.uk or call us on 0330 122 1180 and we'll be delighted to help.

Posted 1 year ago

“Very easy to use and perfect for the parent”

Posted 1 year ago

“Easy to set up, great customer service and excellent safety features.”

Posted 1 year ago

“So helpful at every turn. I highly recommend them.”

Posted 1 year ago

“Very simple process to get up and running, safe and effective service with great communications. Well worth the money.”

Posted 1 year ago

“Very impressed with how I can safeguard my child with their first mobile. Peace of mind. Have already recommended to friends.”

Posted 1 year ago

“Brilliant service,”

Posted 1 year ago

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ParentShield is rated 4.8 based on 568 reviews