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Pall Mall Medical - Private Healthcare & Diagnostics Reviews

4.8 Rating 227 Reviews
94 %
of reviewers recommend Pall Mall Medical - Private Healthcare & Diagnostics
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About Pall Mall Medical - Private Healthcare & Diagnostics:

Dedicated to providing exceptional patient care, Pall Mall focuses on three core areas: Medical Services, Cosmetic Surgery and Diagnostic Scanning.

Led by Doctors, our team is focused on delivering a healthcare model that revolves around our patients.

We have beautiful, 5-star clinics in the city centre of Manchester (King Street) & the city centre of Liverpool (St Paul's Square). We also welcome patients in our very own purpose-built 12-bed, overnight hospital with 2 GA laminar flow theatres, and full imaging centre (MRI, CT, Mammography, X-Ray and Ultrasound).

Medical services:
• GP Services - appointments, blood testing, health screens, vaccinations, VISA medicals
• Specialist Consultant appointments - Dermatology, Gynaecology, Urology, Orthopaedics, Paediatrics and over 30 more specialities
• Diagnostics - MRI, CT, Mammography, X-ray, Ultrasound
• Surgery & Endoscopy – gynaecology, urology, orthopaedics, joint injections

Cosmetic surgery:
• Breast surgery (breast augmentation, mastopexy, reduction, implant removal & replacement)
• Facial cosmetic surgery (rhinoplasty, MACS facelift, neck lift, blepharoplasty, brow lift, otoplasty, EarFold Treatment)
• Body surgery (abdominoplasty, mini-abdominoplasty, liposuction (using traditional or power-assisted liposuction techniques), gynaecomastia (male breast reduction), arm lift
• Gynaecology surgery (vaginoplasty, labiaplasty)
• Vascular surgery (varicose vein treatment, foam sclerotherapy – thread veins, hyfrecator treatment)
• Elipse Weight-Loss Balloon (4-month weight loss programme)

For a full range of services and opportunities – feel free to get in touch with our team or email gp@pallmallmedial.co.uk.

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Pall Mall Medical - Private Healthcare & Diagnostics 5 star review on 29th October 2018
MJ C
Pall Mall Medical - Private Healthcare & Diagnostics 5 star review on 15th October 2018
Anonymous
Pall Mall Medical - Private Healthcare & Diagnostics 5 star review on 15th October 2018
Sabrina K
Pall Mall Medical - Private Healthcare & Diagnostics 5 star review on 11th October 2018
Mathew C
Pall Mall Medical - Private Healthcare & Diagnostics 5 star review on 11th October 2018
James
Pall Mall Medical - Private Healthcare & Diagnostics 5 star review on 11th October 2018
Haley
Pall Mall Medical - Private Healthcare & Diagnostics 5 star review on 11th October 2018
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Anonymous  // 01/01/2019
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Leoni L
Verified Buyer
“Took my daughter for her chicken pox vaccine; the staff are incredibly friendly and helpful, can’t do enough for you, made my daughters jab go smoothly without hiccup, we had a plan and the nurse and reception staff catered to it, can’t thankyou enough, brilliant service, and brilliant staff!!!”
Helpful Report
Thank you Leoni for your review! We’re really pleased you and your daughter had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Yasmin L
Verified Buyer
“Dr Lucy Stewart was one of the most attentive and caring doctors I have ever met, I would highly recommend her to anyone with any concerns she truly goes above and beyond to ensure you are happy, amazing person and amazing doctor.”
Helpful Report
Thank you Yasmin for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Thomas R
Verified Buyer
“Amazing a quick service! All the staff keep you updated with all the processes and guidelines to follow and processed my appointment under 1 week. The diagnosis was quick and informative with a lengthy follow up call from the GP. Would 100% recommend if you are worried about anything and want answers fast!”
Helpful Report
Thank you Thomas for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Julie B
Verified Buyer
“I recently had a fully body MRI scan. Both before and after my scan Amanda Webster, the Diagnostic Imaging Co-ordinator was so helpful, friendly and extremely professional and processed things in a timely manner. The reception staff were also very friendly, helpful and professional. The radiographer, Jennifer Kelly, was so lovely, I was initially apprehensive, but she really put me at ease and guided me through everything. I would definitely use Pall Mall Medical Centre again. Wonderful service, thank you :).”
Helpful Report
Thank you Julie for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Marc A
Verified Buyer
“A fantastic service from initial referral to post scan doctors phone call. I highly recommend Pallmall Medical very friendly and speedy service.”
Helpful Report
Thank you Marc for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Larisa A
Verified Buyer
“I would certainly recommend Pall Mall highly. My whole experience was wonderful. I would like to especially thank Joanne Freeman who co-ordinated the arrangements brilliantly, professionally and efficiently. I was looked after very well by the radiologist. The telephone consultations with GPs were very helpful and in details.”
Helpful Report
Thank you Larisa for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Clayborne
Verified Buyer
“Recently had an MRI scan for peace of mind. As usual, all the staff were very courteous and professional and thanks to Amanda for ensuring I received my results ahead of time.”
Helpful Report
Thank you for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
D W
Verified Buyer
“Thank you to everyone at Pall Mall who has helped me through my CT Scan for suspected cancer. When paying for private medical care you expect a certain level of professionalism. However, what you can't always expect is a sincere, kind and friendly service. While everyone who I have met has been excellent I would like to highlight Chelsie (Patient Coordinator) and Amanda (Diagnostic Imaging Coordinator) for going the extra mile and making me feel special. Consequently I will have no hesitation in recommending Pall Mall Medical to all of my friends and family.”
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Thank you for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Terry H
Verified Buyer
“I had an MRI medical scan (purely for peace of mind) at Pall Mall medical Newton le Willows on 14/3/18, I got my scan report 7 working days later, I took my time to read through the very comprehensive details and then I had my complimentary phone consultation with one of their Doctors to discuss the in-depth scan report, Very impressed with every single element from initial enquiry to telephone consultation, I would not hesitate to recommend this service, Thank you to Charlotte, Amanda and the Radiographer (sorry I can not remember her name) who made me feel very at ease during the scan process, Terry Holden”
Helpful Report
Thank you Terry for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Sami A
Verified Buyer
“Fast, quick, efficient and get the job done with a smile of their face. Recommend to anyone !”
Helpful Report
Thank you Sami for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Jonny W
Verified Buyer
“Fantastic friendly service would like to give a special mention to Beverly from admin and Amanda from imaging for their extra attentions in dealing with my experience xxx”
Helpful Report
Thank you Jonny for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Steve R
Verified Buyer
“Where do I start ? I had some bloods taken by Pall Mall which was reported back to me within 18 hours (Thanks to Rachel Harrison and Christina for help getting the results back so quickly). My blood test shown a slight elevation in relation to my prostate. I spoke with Amanda Webster who advised Pall Mall offer a MP- MRI prostate scan which is not available nationwide on the NHS due to the lack of funding within prostate cancer research. The MP - MRI is a fairly new diagnostic tool in the fight against prostate cancer. Amanda made all of my options clear and booked the scan for the day after next. At no point was I pressured into anything by Amanda and was simply guided as to what the scan entailed which was a refreshing change for a company not to just try and make a quick buck on someone. At the scan I was met by a gent called Steve who performed the MP-MRI. Steve was a gent who immediately made me feel relaxed and at ease. The difficult part of any scan is waiting for the results which are reported within 3-5 working days. Whilst this feels like an age it is actually a very quick turn around time compared to the NHS. During this anxious time Amanda was always on the other side of the phone listening to me and answering any questions I had by E Mail in an unbelievable turn around time. I can honestly say this was one of the worst weeks in my life and without Amanda talking to me and taking the time to listen to me I don't know how I would have coped. The results were sent to me and I got the results I had hoped. I had a follow up telephone consultation with Dr Tudor who is also a great guy with his straight to the point analysis but in a friendly manner. Would not look elsewhere if I needed medical assistance. Thanks to Pall Mall and to the wonderful staff of Amanda, Steve and Dr Tudor. I hope the owners appreciate these members of staff as they are a massive credit to the company.”
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Thank you Steve for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
James G
Verified Buyer
“Treated with upmost respect during my brief visit here. Amanda made me very comfortable before and during the MRI. Results in within a week. The doctors equally helpful with any questions regarding the results. Would recommend highly.”
Helpful Report
Thank you James for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Jo P
Verified Buyer
“I can't thank Amanda and the team enough for their extremely quick and professional service. Thanks to them I now have the answers to health problems that have been troubling me for the past 12 years. I wish I'd had their full body MRI years ago. Please don't stop offering this service, it's life-changing!”
Helpful Report
Thank you Jo for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Joe J
Verified Buyer
“Had the full body and brain MRI scan one week after calling to book. All went well and the scan was completed within the pre arranged appointment time. Impressed with how easy the process was. Results were received within a few days including a follow up call from a doctor to discuss the findings. Great”
Helpful Report
Thank you Joe for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Ruth H
Verified Buyer
“Would strongly recommend. Wanted to book an MRI scan and had been messed around on the NHS and at a couple of other local private places I read the great reviews online and my colleague had recommended pall mall in the past for wart removal i called up to enquire about a scan and their lovely doctor called me the same day to go over my medical history and most suitable option for mee after a couple of hours, the imaging department gave me a call and confirmed the date of my scan for the next day i went over to their hospital, had some lovely coffee whilst i waited. i arrived 30 minutes early as i dint want to get lost. they were great, the lady doing the scan was running ahead of schedule so she really kindly took me in for my scan 20 minutes before my booked time! the report came back a couple of days later and was really well detailed I would recommend 100% to all my friends and family”
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Thank you Ruth for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Suzanne M
Verified Buyer
“Fast, friendly and professional service. Amanda made me feel very comfortable when booking my scan, talking me through the whole process and communicating leading up to it and afterwards. Nothing was too much trouble. The radiographer was equally as attentive and professional, and the follow up care has led me to a fantastic doctor who actually listens and has no word of a lie changed my quality of life. I can't thank the team enough!”
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Thank you Suzanne for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Pauline M
Verified Buyer
“I had one of the the most positive experiences iv'e ever had at any hospital or medical facility. From the minute i arrived i was looked after, the staff where all caring and very professional. I wouldn't hesitate in recommending this place to others. Amanda was brilliant and very helpful. The MRI technician was lovely and very caring which put my nerves at ease straight away. Thanks Jason”
Helpful Report
Thank you Pauline for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
John B
Verified Buyer
“Went to Pall Mall Medical in Newton-le-Willows for a blood test and found the service excellent From the moment I walked into Pall Mall the reception was excellent The service was very efficient and I received the result of my test the same day”
Helpful Report
Thank you John for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Jamie D
Verified Buyer
“really good experience here.came in for mole removal and assessment. within 2 days I got an appointment (they did offer the same day but I was away with my kids when I rang to enquire). soon as I arrived, really friendly receptionist.the doctor was really good, assured me it wasn't anything to worry about but sent it to the lab just to be on the safe side then the mole was removed and has healed really nicely. just got my results back a few hours ago and really pleased I'm all clear would recommend”
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Thank you Jamie for your review! We’re really pleased you had a great experience with Pall Mall. We’ll pass on your feedback to the team, they will be delighted to hear. Let us know if we can do anything else to help you.
Pall Mall Medical - Private Healthcare & Diagnostics is rated 4.8 based on 227 reviews
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