Outdoor Toys Reviews

Name: Outdoor Toys
Address: OutdoorToys.com, Montgomery, OutdoorToys.com, Powys
Rating: 4.78

4.8 Rating 4,616 Reviews

97 %

of reviewers recommend Outdoor Toys

4.8

Based on 4,616 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01691 888924

Email:

info@outdoortoys.com

Location:

OutdoorToys.com,
Montgomery,
OutdoorToys.com
Powys
SY15 6HF

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"Amazing \ud83d\udc4f. Looked like a lot to build, but actually easy enough with the instructions and looks amazing and is of sturdy good quality. Thankyou."

Outdoor Toys 5 star review on 11th February 2022

Duncan Davidson

"Exellent kids love it "

Manon Lloyd

"Monkey bars purchased as Christmas present to attach to existing, inherited climbing frame. The bars arrived promptly after purchase and on day advised. Delivery was great, clear benefits of own company delivery. Bars and wooden frame are of fabulous condition and fit different brand frame well with no modification required. We are really pleased with the purchase and our two girls love their gift. "

Outdoor Toys 5 star review on 4th January 2022

Anonymous

"Amazing quality, amazingly quick delivery and absolutely amazing value for money, almost half the price of anywhere else we tried to purchase. Will definitely be buying from here again thanks"

Outdoor Toys 5 star review on 24th December 2021

Ross Downman

"Arrived in perfect condition, getting the steering wheel attached was a bit of a challenge but the rest was easy. All works and this is going to be fantastic. I also spoke to them first to find out whether the box will fit in my car as having to drive my England to Scotland with it. And it\u2019ll fit in a Ford Fiesta which is perfect"

Outdoor Toys 5 star review on 9th December 2021

James Mold

"This is brilliant quality and can't wait for my daughter to see it Xmas day. Set up wasn't too bad. (double check washer sizes before you click the hub caps in!)\r\nReally great company to buy from! \r\nPrivate plates are a great little extra although there's no real place for them \r\n"

Darren Towers

"My boys bike arrived a couple of days after dispatch - I know he will be delighted at Christmas. Thanks for all assistance at Outdoor Toys"

Robert Beardsley

127

Anonymous

Anonymous // 01/01/2019

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Duncan Davidson

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“Amazing 👏. Looked like a lot to build, but actually easy enough with the instructions and looks amazing and is of sturdy good quality. Thankyou.”

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Posted 2 years ago

Manon Lloyd

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“Exellent kids love it”

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Posted 2 years ago

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Anonymous

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“Monkey bars purchased as Christmas present to attach to existing, inherited climbing frame. The bars arrived promptly after purchase and on day advised. Delivery was great, clear benefits of own company delivery. Bars and wooden frame are of fabulous condition and fit different brand frame well with no modification required. We are really pleased with the purchase and our two girls love their gift.”

Helpful Report

Posted 2 years ago

Ross Downman

Verified Buyer

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“Amazing quality, amazingly quick delivery and absolutely amazing value for money, almost half the price of anywhere else we tried to purchase. Will definitely be buying from here again thanks”

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Posted 2 years ago

James Mold

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“Arrived in perfect condition, getting the steering wheel attached was a bit of a challenge but the rest was easy. All works and this is going to be fantastic. I also spoke to them first to find out whether the box will fit in my car as having to drive my England to Scotland with it. And it’ll fit in a Ford Fiesta which is perfect”

Helpful Report

Posted 2 years ago

Darren Towers

Verified Buyer

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“This is brilliant quality and can't wait for my daughter to see it Xmas day. Set up wasn't too bad. (double check washer sizes before you click the hub caps in!) Really great company to buy from! Private plates are a great little extra although there's no real place for them”

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Posted 2 years ago

Robert Beardsley

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“My boys bike arrived a couple of days after dispatch - I know he will be delighted at Christmas. Thanks for all assistance at Outdoor Toys”

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Posted 2 years ago

Alex Hitchcock

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“Excellent condition wooden climbing frame for small gardens”

Outdoor Toys 5 star review on 20th October 2021

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Posted 2 years ago

Rachel Pryce

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“Pete in technical was an amazing help. My children love there new swing set”

Outdoor Toys 5 star review on 30th September 2021

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Posted 2 years ago

Thank you so much for the lovely review Rachel, we love the photo! We hope your little ones enjoy their swing set!

Posted 2 years ago

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Anonymous

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“Very sturdy swing & climbing frame, bit of a pain to put together as no holes are pre-drilled so that’s 60 holes just for the climbing frame alone you have to drill & countersink! You’ve been warned! Having said that I’d still buy it as it’s a solid kit - although you’ll have to get your own ground anchors as none were in the box”

Outdoor Toys 5 star review on 8th September 2021

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Posted 2 years ago

Stephen Lambert

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“Excellent product. Good strong nest swing. Arrived earlier than expected was easy to erect took approx 30 mins. We have four grandchildren ages 3 to 7 and they all love it. Especially our 7 year old grandson who is autistic. Will definitely recommend this company and product . First class service and good communication. Thank you”

Outdoor Toys 5 star review on 7th September 2021

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Posted 2 years ago

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Anonymous

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“Fantastic from start to finish. Delivery was excellent and the driver went above and beyond to get the pallet into the back garden. The frame is very sturdy and well made, instructions easy to follow, but loads of bolts and screws so if you are not confident with DIY get someone to help. Subsequently ordered a couple of different swings (that fit the same fixings) as my kids are 6 & 11yrs so have different games they want to play. All in all I am really happy I chose Outdoor toys, trust me I looked for months before buying one.”

Outdoor Toys 5 star review on 6th September 2021

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Posted 2 years ago

Kerry Hammond

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“AMAZING! Delivery was fast, it was easy to set up and my daughter absolutely loves it, along with every child in the estate. My husband now wants to be a child again :-) will definitely order from you again. Superb ride on!”

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Posted 2 years ago

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Anonymous

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“Lovely piece of equipment and as it’s natural it doesn’t stand out ugly in the garden like some plastic toys. Wooden is definitely the way forward. Took quite a while to put together as we needed to predrill all the holes and only had one drill so had to keep changing the bits but other than that we love it. Has gone down a great hit with the kids”

Outdoor Toys 5 star review on 7th August 2021

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Posted 2 years ago

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Anonymous

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“Exceeded my expectations because you never know what to expect when buying online.”

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Posted 2 years ago

Vernon Fuller

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“Very pleased, delivery arrived early , instructions easy to follow ,no issues , grandchildren love it .”

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Posted 2 years ago

Mr Conner

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“Really nice quality climbing frame. All the parts arrived together along with all the fixings/fasteners. They gave me a delivery date and an accurate time slot.”

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Posted 2 years ago

Andy

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“Fantastic at first we received the double swings an trapeze on the 26 June put it together an said we need the slide so ordered that that day got it put it together an the grandchildren love it it’s amazing so easy to together I would highly recommend outdoor toys to anyone Well done outdoor toys”

Outdoor Toys 5 star review on 10th July 2021

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Posted 2 years ago

Emma Cromarty

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“Got a.climbing frame for.my son delivery took about 4/5 weeks from ordering. Once deliverd it took me about 5 hours across 2 days to build it myself the parts were bundled I to sections with screws and instructions already sorted out for.me also I love that the srill bits and screwdriver head was also included in the packs Instructions were so easy to follow was just like building a big flatpack I would recommend these sets to anyone with kids brilliant quality”

Outdoor Toys 5 star review on 19th June 2021

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Posted 2 years ago

Caroline And Gregory

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“We bought the double swing - with a normal swing and a baby seat - we also bought another spare swing seat, a toddler bucket seat and the trapeze bar to add variety and to cater for the different ages of our grandchildren. The main swing items came in separate deliveries but the delivery chaps were fantastic and it all came before the advised date. We (granny and grandpa) put the swing together - the instructions were clear enough, just remember to pre-drill holes. It was simple to do and took less than 2 hours and we were not in a hurry. The grandchildren have not seen it yet - but we are happy with it!”

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Posted 2 years ago

Ray

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“Ordered a ride on Range Rover at around mid day standard delivery could not believe it the car arrived 10am next day great service put the car together all working and my grandson loves it. Would buy from outdoor toys again thank you Ray”

Outdoor Toys 5 star review on 30th May 2021

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Posted 2 years ago

Lucie Savchenko

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“We are very happy with the purchase, it’s great for our little garden and we couldn’t choose a better design! Easy to assemble.”

Outdoor Toys 5 star review on 21st May 2021

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Posted 2 years ago

Jessica Higgins

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“Very happy with my mud kitchen. Good quality i added a few personal touches and im so pleased how it turned out.”

Outdoor Toys 5 star review on 17th May 2021

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Posted 2 years ago

Good Morning Jessica, Thank you so much for the lovely review. We absolutely love the touches you have added to the Kitchen and we hope your little one will have hours of fun playing with this! Best Wishes, OutdoorToys Team

Posted 2 years ago

Unverified Reviewer

Anonymous

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“Fast delivery all in good tack when arrived on delivery I build this on my own took 4hr legs are very hard to attached in the supports this took 3hr alone rest was a breeze I've concreat the ancors into the grass I also added a hole in the steak and a bolt and nut to them all to give extra grip in the postcreat lad over the moon with it had screws missing out of ground ancors but customer service send in post within 2 days so fantastic customer service from me nothing to much to ask .”

Outdoor Toys 5 star review on 4th May 2021

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Posted 2 years ago

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Anonymous

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“Quick delivery, easy purchase, instructions were a little confusing but we got there & it was built within 5 hours. Excellent quality would definately recommend.”

Outdoor Toys 5 star review on 23rd April 2021

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Posted 3 years ago

Timothy Vincent

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“Great quality. Hours of fun ahead.”

Outdoor Toys 5 star review on 22nd April 2021

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Posted 3 years ago

Alexander Uttley

Verified Buyer

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“We love this climbing frame for our 3 yr old. He loves to climb and drive etc. We are yet to build the swings but everything arrived Perfectly packaged and all parts there. The instructions are a little vague but we did manage”