“Sadly I recieved the wrong rug but the service I received in getting the right one was brilliant. Quick response time even late on a Friday night. Quick refund for my return postage and quick delivery of my new rug. The rug is a oyoy one and it is gorgeous!”
“Surprised not to hear from shop about item having been shipped for a whole week, but they promptly provided an updated as soon as I contacted them and the item was shipped soon after and delivered without a problem.”