ORION Reviews

Name: ORION
Address: Orion, Unit 3 Orion Way, Far Lane, Orion, Unit 3 Orion Way, Far Lane, Leeds
Rating: 4.86

4.9 Rating 270 Reviews

100 %

of reviewers recommend ORION

Company Reviews

Metrics

Info

4.9

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

0113 2320555

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Helpful staff and the cabinet turned up bang on time. good price too!”

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Posted 10 years ago

Thank you for your kind comments! We hope to work with you again soon :-)

Posted 10 years ago

“Great service got us out of a particular problem where we had been let down by another supplier.. Great company to deal with highly recommended. First on the list for future work.”

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Posted 10 years ago

“Excellent service. Very impressed. So much so we have just ordered some more gear from you!”

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Posted 10 years ago

Thank you for your feedback! We appreciate your comments :-)

Posted 10 years ago

“Good website, easy ordering. Had to change the order and one quick phone call sorted the problem, Very fast delivery, excellent service. Will use again for any rack requirements.”

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Posted 10 years ago

“I needed a fast turnaround on a bespoke order. The customer service was excellent promising to fast track our order and complete within 3 working days. The cabinet was delivered early to our site in Southampton. Great Service!”

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Posted 10 years ago

“After researching Server Cabinet sources I came across Orion. My requirement was rather “off book”. We wanted a large 48U cabinet with a chimney fabricated to plug in our air extraction system, the second requirement was to make one cabinet suitable to run our inverter rig, so we required a higher thickness of steel. From the first contact with Liam this was not an issue, I was quickly speaking with Neil (a very patient man) Orion’s CAD designer, who had CAD drawings of our requirements the same day. Once we placed the order Orion’s own delivery driver arrived with both cabinets in hand the following week. From concept to delivery was fast, very fast. I have worked with many cabinets in the past and have many scares to go with it… Orion’s racks are the best I have seen (no scared from theirs), well finished and well-constructed. Liam, please pass my thanks on to your team again. Regards Colin.”

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Posted 10 years ago

“Very simple website to use. Staff really helpful to an inexperienced cabinet purchaser. ordering and delivery a breeze. I would use this company again.”

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Posted 10 years ago

“Great product Great service Great price What more does one want Many Thanks J McDonalr”

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Posted 10 years ago

“I'm extremely impressed with Orion/Rack Servers. Their delivery is very fast, and when it's a large item, the delivery is free. The pricing of the server cabinets are very reasonable, compared to other makes, and still feel quality. I'd definitely recommend giving them a go, and I'm sure I will be a repeat customer when my needs further increase!”

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Posted 10 years ago

“Orion were very quick to reply to the order and the order was received exactly as they said it would be. . The product is of excellent quality, both in material and build. Should I need a similar product again, I would not hesitate to go back to them. The only downside, which is not product related at all, was their message about their policy if the product was unable to be delivered which came across in a quite brusque and uncompromising tone, but this is a very simple fix. I would recommend them.”

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Posted 10 years ago

Hello Jeremy, thank you for your feedback. We are very glad to hear that you were happy with the product and service you received from us. We are currently reviewing the wording and tone of the emails we send out regarding the delivery of the goods, so hopefully this will be improved in the near future. Many thanks for your custom, Orion Customer Service.

Posted 10 years ago

“I ordered a large cabinet which also needed modification work (holes cutting and drilling) to accommodate some fascia plates I needed fitted to the unit. Orion did all the work for me, it was a fantastic service, very quick and reasonably priced, got delivered completely ready to use in no time. Great customer service and would highly recommend this company.”

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Posted 10 years ago

“Easy to use website, helpful customer service staff, speedy delivery. Good Product.”

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Posted 10 years ago

“Excellent service from start to finish.”

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Posted 10 years ago

“Excellent.”

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Posted 10 years ago

“Simple and effective website and prompt delivery!”

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Posted 10 years ago

“Recently purchased some 19" rack blanking plates and experienced 1st class service and a 1st class product exactly as described and expected. Thanks very much :-)”

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Posted 10 years ago

“Excellent product and delivered in time for our project.”

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Posted 10 years ago

“Fast and hassle free!”

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Posted 10 years ago

“Great service, and good phone support.”

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Posted 10 years ago

“Communication was very good with the company and made getting the required information very quick so that we could decide upon the correct products. The ordering process was simple and delivery fast. Great company will certainly do more business with them!”

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Posted 10 years ago

ORION is rated 4.9 based on 270 reviews