ORION Reviews

Name: ORION
Address: Orion, Unit 3 Orion Way, Far Lane, Orion, Unit 3 Orion Way, Far Lane, Leeds
Rating: 4.85

4.9 Rating 266 Reviews

100 %

of reviewers recommend ORION

Company Reviews

Metrics

Info

4.9

Based on 266 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

Visit Website

Phone:

0113 2320555

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a fast turnaround on a bespoke order. The customer service was excellent promising to fast track our order and complete within 3 working days. The cabinet was delivered early to our site in Southampton. Great Service!”

Helpful Report

Posted 9 years ago

“After researching Server Cabinet sources I came across Orion. My requirement was rather “off book”. We wanted a large 48U cabinet with a chimney fabricated to plug in our air extraction system, the second requirement was to make one cabinet suitable to run our inverter rig, so we required a higher thickness of steel. From the first contact with Liam this was not an issue, I was quickly speaking with Neil (a very patient man) Orion’s CAD designer, who had CAD drawings of our requirements the same day. Once we placed the order Orion’s own delivery driver arrived with both cabinets in hand the following week. From concept to delivery was fast, very fast. I have worked with many cabinets in the past and have many scares to go with it… Orion’s racks are the best I have seen (no scared from theirs), well finished and well-constructed. Liam, please pass my thanks on to your team again. Regards Colin.”

Helpful Report

Posted 9 years ago

“Very simple website to use. Staff really helpful to an inexperienced cabinet purchaser. ordering and delivery a breeze. I would use this company again.”

Helpful Report

Posted 9 years ago

“Great product Great service Great price What more does one want Many Thanks J McDonalr”

Helpful Report

Posted 9 years ago

“I'm extremely impressed with Orion/Rack Servers. Their delivery is very fast, and when it's a large item, the delivery is free. The pricing of the server cabinets are very reasonable, compared to other makes, and still feel quality. I'd definitely recommend giving them a go, and I'm sure I will be a repeat customer when my needs further increase!”

Helpful Report

Posted 9 years ago

“Orion were very quick to reply to the order and the order was received exactly as they said it would be. . The product is of excellent quality, both in material and build. Should I need a similar product again, I would not hesitate to go back to them. The only downside, which is not product related at all, was their message about their policy if the product was unable to be delivered which came across in a quite brusque and uncompromising tone, but this is a very simple fix. I would recommend them.”

Helpful Report

Posted 9 years ago

Hello Jeremy, thank you for your feedback. We are very glad to hear that you were happy with the product and service you received from us. We are currently reviewing the wording and tone of the emails we send out regarding the delivery of the goods, so hopefully this will be improved in the near future. Many thanks for your custom, Orion Customer Service.

Posted 9 years ago

“I ordered a large cabinet which also needed modification work (holes cutting and drilling) to accommodate some fascia plates I needed fitted to the unit. Orion did all the work for me, it was a fantastic service, very quick and reasonably priced, got delivered completely ready to use in no time. Great customer service and would highly recommend this company.”

Helpful Report

Posted 9 years ago

“Easy to use website, helpful customer service staff, speedy delivery. Good Product.”

Helpful Report

Posted 9 years ago

“Excellent service from start to finish.”

Helpful Report

Posted 9 years ago

“Excellent.”

Helpful Report

Posted 9 years ago

“Simple and effective website and prompt delivery!”

Helpful Report

Posted 9 years ago

“Recently purchased some 19" rack blanking plates and experienced 1st class service and a 1st class product exactly as described and expected. Thanks very much :-)”

Helpful Report

Posted 9 years ago

“Excellent product and delivered in time for our project.”

Helpful Report

Posted 9 years ago

“Fast and hassle free!”

Helpful Report

Posted 9 years ago

“Great service, and good phone support.”

Helpful Report

Posted 9 years ago

“Communication was very good with the company and made getting the required information very quick so that we could decide upon the correct products. The ordering process was simple and delivery fast. Great company will certainly do more business with them!”

Helpful Report

Posted 9 years ago

“Very good customer service and product.”

Helpful Report

Posted 9 years ago

“Cabinet delivered on time, customised as requested and excellent build qulaity. Very pleased and thoroughly reccomend.”

Helpful Report

Posted 9 years ago

“We needed a cabinet and accessories pretty quick for a site in Glasgow, We had contacted a few companies who all said delivery to Scotland was a problem but not Orion. The cabinet and accessories arrived a day early and it was pre-built. Fantastic service and I they will now be our choice for rack cabinets. Alan O'Keeffe Director AOK Digital & Security”

Helpful Report

Posted 9 years ago

“Cheapest price for a 27u Cabinet and delivered it promptly”

Helpful Report

Posted 9 years ago

ORION is rated 4.9 based on 266 reviews