Omersa & Company Reviews

Name: Omersa & Company
Address: Units 5-6 Premier Court, Richmond Road, Fairfield Industrial Estate, Louth
Rating: 4.94

4.9 Rating 139 Reviews

99 %

of reviewers recommend Omersa & Company

Company Reviews

Product Reviews

Metrics

4.9

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Omersa & Company 5 star review on 25th May 2025

Amalia Fernández Velasco

Omersa & Company 5 star review on 17th April 2025

Elisabeth Kristiansson

Omersa & Company 5 star review on 4th March 2025

Michael Dingley

Omersa & Company 5 star review on 3rd February 2025

Giovanna Cantoni

Omersa & Company 5 star review on 20th September 2024

Frank Taylor

Omersa & Company 5 star review on 25th June 2024

Hélène Nicander Davies

Anonymous

Anonymous // 01/01/2019

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“We couldn't wait to receive our Hippo, and when it arrived we were impressed by the quality and finish. The delivery process was spotless, everything just right. Thank you Omersa Team, all the best!”

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Posted 2 weeks ago

“The quality exceeded my expectations absolutely superb and delivered with the advised time scale”

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Posted 2 weeks ago

“I ordered the standard Rhino without a hitch. He arrived exactly as ordered and in perfect condition within the predicted time frame. The staff were very quick to reply to my enquiries and very friendly and helpful. Only surprise was that I saw the warnings that the price does not include VAT and I thought that's fine because we don't have VAT in Australia but I found out we do have Import Tax on items valued at over $1000, so I had to pay an extra $363 to get the Rhino released by customs.”

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Posted 1 month ago

“Great product, exceptionally well made; total quality.”

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Posted 1 month ago

“I’va had my eyes om a Hippo for many years. Finally I ordered one, she is even more beautiful than I am imagined. Her name is Madame Flood, after a character in Strindbergs drama The people of Hemsö. Also the swedish name for hippopotamus is ”flodhäst”, directly translated as floodhorse.”

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Posted 1 month ago

“Big mama Hippo now got a sweet baby Hippo... we are excited! Best quality handcrafted, just perfect. Thanks for the beatiful animals.”

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Posted 2 months ago

“The customer service was excellent. I recommend Omersa as they are a reliable company and their product is of the highest quality.”

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Posted 2 months ago

“Excellent, user-friendly webiste with very accurate descriptions! We were truly impressed with the speed of shipping (less than two days to Tennessee- AMAZING!) and the packaging of the item was top-notch!”

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Posted 3 months ago

“Already purchased a rhino many years ago which has aged very well & is still in perfect condition, so made to last, decided to purchase the minature bull dog, he's so cute in every way, we love him. delivery time & correspondence was perfect too. Thank-you very much”

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Posted 3 months ago

“Totally delighted with customer service and the Hippo is precisely what we expected. Couldn't be more pleased.”

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Posted 3 months ago

“I can only be positieve about my order to your company.The information I recieved by order,to the delivery,everything was verry OK. The product was verry well packed,delivered in time and arrived in verry good condition. The product,for us the leather Yorkshire pig,is beautifully made,good quality and a Joy for seeing every day. Thank you! Marleen Blomme,Bruges”

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Posted 3 months ago

“Ordered a standard hippo. This was something I saw in Liberty 25+ years ago. Thought about it on and off since. Service was efficient and my purchase arrived quickly. Well packaged. Very happy:)”

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Posted 3 months ago

“When I enquired about making a purchase I got a personal and friendly response. Good customer support. As for the medium sized footstool pig I bought - I love it!! It looked very well made and beautiful leather. I will try to keep it in good condition with the wax that was recommended.”

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Posted 4 months ago

“Everything was simply perfect! I’m looking forward to the next good occasion to buy another member of the family!”

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Posted 4 months ago

“Top Quality and Top Service”

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Posted 4 months ago

“delevery time was a litte long ,but i dident know when j bought it online ,but the pig i wondeful :-)”

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Posted 4 months ago

“Gorgeous turtle 🐢, enjoying lots of positive attention in our hallway!”

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Posted 4 months ago

“They are all very helpful & the animals are lovley”

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Posted 5 months ago

“Caroline was very helpful and courteous when I enquired about delivery. No problem in recommending Omersa.”

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Posted 5 months ago

“Ordered a Dachshound from the Omersa Collection some time in November of 2024 as a gift for my wife. It was quite an expensive gift, but I knew that she would love it. Its only money after all. However shortly after they announced a Black Friday offering. I wrote them about perhaps getting the same deal, even though I techcanilly wasn't entitled - as I ordered before black friday. However my heartfelt enquiry was utterly ignored and went completely unanswered. As such I am still happy about my purchace, but the whole process did leave a bitter taste. Cant believe they ignore their customers like that. Such a poor customer service experience.”

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Posted 5 months ago

Omersa & Company is rated 4.9 based on 139 reviews