Omersa & Company Reviews

Name: Omersa & Company
Address: Units 5-6 Premier Court, Richmond Road, Fairfield Industrial Estate, Louth
Rating: 4.95

5.0 Rating 170 Reviews

99 %

of reviewers recommend Omersa & Company

Company Reviews

Product Reviews

Metrics

5.0

Based on 170 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Omersa & Company 5 star review on 14th December 2025

Amalia Fernández Velasco

Omersa & Company 5 star review on 17th April 2025

Elisabeth Kristiansson

Anonymous

Anonymous // 01/01/2019

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“Omersa is a very friendly company, who craft wonderful annimals out of the most beautiful leather. Excellent relation comunication customer service.”

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Posted 5 days ago

“This was our 4th little pig to celebrate our 4th grand child. Quality item as usual”

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Posted 2 weeks ago

“efficent and professional same time as kind”

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Posted 3 weeks ago

“Each year since since 2016 I have bought Omersa animals on special occasions for my husband. We first came across Omersa when we purchased an animal from Liberty in London and soon after discovered their website (my husband is an avid collector). All animals are handmade and of excellent quality. The customer service provided by Jo and Caroline are second to none and communications with them either by telephone or via email has always been helpful and prompt.”

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Posted 4 weeks ago

“Online order form did not clearly state "first name", "family name", but "company (firm) name" as first entry item. That led to subsequent import issues into the EU, as DHL Germany was unable to process customs declaration on the data basis provided, requiring multiple back and forth communciation with end customer to get all necessary data for proper customs declaration. All customs declaration data should have been provided by Omersa in a way transparent for the logistics handling agent DHL.”

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Posted 1 month ago

“Superb quality dog that makes everyone smile, this is a very good company with the best website I have ever used. I don't normally bother with reviews but I have made the exception for 'Omersa' genuinely impressed.”

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Posted 1 month ago

Thank-you for this review Mark. Reading reviews like this reminds why I take so much pride in my work. You have put a big smile of my face.

Posted 1 month ago

“GREAT PRODUCTS AND EXCELLENT SERVICE”

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Posted 2 months ago

“The Omersa company were excellent to deal with. I had a query and spoke to a lady who was able to help me. My order arrived in excellent time.”

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Posted 2 months ago

“A lovely company to deal with. Very knowledgeable”

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Posted 2 months ago

“Hi from Bay of Plenty countryside NZ He arrived painlessly, safely and perfect conditon, within a few days of dispatch and a couple of days after my wife (of 55 years) Jo's brithday and tonsilectomy. It was a surprise I was going to keep until Christmas - how could I ? It was received with overwhelming delight. Thank you”

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Posted 2 months ago

“Always a pleasure to deal with Omersa. Helpful, reliable and lovely animals. I am thrilled with my sheep.”

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Posted 2 months ago

“Bought a Highland Cow as a present and I loved it, the craftmanship is superb and customer service very good”

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Posted 2 months ago

“Just perfect”

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Posted 3 months ago

“ich bin rundum zufrieden, lieferung perfekt, danke !”

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Posted 3 months ago

“Once again, excellent service from Omersa - ordered two Giraffe's - one for myself to complete the set, and another as a 60th birthday present. Timescale was exactly as stated when I placed the order, and the delivey and packaging were faultless.”

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Posted 3 months ago

“Purchased the Cat for my husband’s birthday but I really think it was for me. I absolutely love the cat and what’s more my husband was thrilled 😁 Happiness all around. Beautifully made, an absolute joy to behold. We have called her Belicious Thank you to you all for giving us this beautiful cat”

Omersa & Company 5 star review on 17th September 2025

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Posted 3 months ago

“I recently purchased the miniature elephant, rhino and Scottish cow- they are fantastic products and have pride of place on my mantle. Wonderful service from the Omersa team and great quality products.”

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Posted 3 months ago

“Omer’s is a great company. Communication is quick and efficient and their products are of the highest quality and craftsmanship. Staff are lovely and always go that extra mile, for example if something is required quickly.”

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Posted 3 months ago

“I recently ordered a rhino for my wife for our 35th anniversary. She had seen and admired Omersa animals some years ago. The purchase process, communication and quality of the animal is top notch. My wife was very pleased and the rhino is now named ‘Coral’, after our anniversary year. Many thanks to Omersa, I would definitely use again.”

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Posted 3 months ago

“Excellent product and excellent service. Highly recommend”

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Posted 3 months ago

Omersa & Company is rated 5.0 based on 170 reviews