“There is really nothing for me to review because I haven't received my item yet. It was ordered over a week ago, "shipped" two days later and the shipping information still says the shipper has not received the item. I think they should consider ending whatever relationship they have with OnTrac and use a more reputable shipping service.
The OMAC customer service team has been very responsive in trying to resolve my missing item issue, so 5 stars for them, but I made the purchase for a trip I was taking and had to buy a duplicate from another place because these never showed up. I will be returning them if/when they show up at this point.”
“I received my order in a timely manner but the wrong end caps for my rack were sent.
Pictures sent on Saturday but no update as to replacements being sent has been received yet.
I would like to send the whole order back. As no measurements were available for the product
it is a little shorter than I expected.”
