“Excellent source to find hard to find auto parts for older cars. Reliable and matching part to VIN number was found and installed with ease. I would highly recommend. Also, shipping and tracking was simple and fast.”
“I ordered a starter from them for my 2020 Equinox. The mechanic opened the box only to discover it was damaged. I took pictures and a video and sent it to customer service.
I received an immediate response. I was impressed because it was the weekend and they were closed.
The following day which was Monday, I began a very helpful dialogue with a friendly representative.
The last message I received was they were working with another department to get this taken care of.
When I didn't hear back, I emailed again. Nothing. The next day, I sent another email. Maybe more. Nothing.
The final communication was yesterday, Wednesday. I advised that if I hear nothing today, I'll have to do a charge back. This is something I absolutely don't want to do. But if I get no response today, I'll have to move forward.
What started out as a positive interchange, soured rapidly.
Proceed with caution if you're considering purchasing anything from them.”
“I placed my order on 8/3. It is now 8/12 & I have yet to receive my part. USPS tracking has it arriving on 8/18. I purchased the “Priority Handling Service” option. Two weeks waiting on a car part is a long time without a vehicle. Once it arrives I still have to have it installed. I’m disappointed.”
“My car part overhead light and sun glass holder came broken. Fortunately was able to replace the broken component (light cover) with a functioning piece from the original. The latch was never replaced from dealership recall order so I had to replace that as well. This car part was listed as new I believe… or like new. Was scratched.”
