“I didn't receive my parcel yet. Ups ask me to pay another charge $52,
I emailed this company 5 days ago for cxl .
Didn't get back
I think a kind of scamer”
“It was easy orering parts but communication need much improvement. When I received a part I did not order I tried calling the number on the box but it said to use E-Mail. I use E-mail but it took several days for the response.”
“The purchase and shipping all went find, but when I recieved the package is when it went wrong. When I took the radio out to the tech to install is when I found out that one of the connectors was broken off the back off the reciever unit. I got in touch with customer service right away, and it's been almost 3 days since I've heard from them. I need to know if they a replacement for the radio that was sent or not. I need to know cuz this is for a shop customer. Order #360257”
“These guys had a super oddball part that I needed, an airbag for a 20 year old Audi. Boom! Grest proce,fast and safe shipping, and I had it in three or four days.”
“My experience was excellent. The stereo component I received was exactly as described and in perfect working order. The export fees were reasonable and delivery was exactly as scheduled. Thank you”
“The replacement radio CD player came sooner than expected, but it has not been installed as of now. Please aske me again next Friday afternoon when the radio will be installed by a reputable garage.
Thank you for checking on the transaction.
Sue Masterson”
“I am very disappointed in your company. The radio I received was nothing like the picture, so I had to send it back; however, I had to pay $38.00 in shipping and your company won’t reimburse me. That is horrible business etiquette.”
“i received my turbo damaged and im waiting for you guys to respond my email to see if you guys can replace it or get a refund . you guys havent annswer my emails anymore .”
“Excellent source to find hard to find auto parts for older cars. Reliable and matching part to VIN number was found and installed with ease. I would highly recommend. Also, shipping and tracking was simple and fast.”
“I ordered a starter from them for my 2020 Equinox. The mechanic opened the box only to discover it was damaged. I took pictures and a video and sent it to customer service.
I received an immediate response. I was impressed because it was the weekend and they were closed.
The following day which was Monday, I began a very helpful dialogue with a friendly representative.
The last message I received was they were working with another department to get this taken care of.
When I didn't hear back, I emailed again. Nothing. The next day, I sent another email. Maybe more. Nothing.
The final communication was yesterday, Wednesday. I advised that if I hear nothing today, I'll have to do a charge back. This is something I absolutely don't want to do. But if I get no response today, I'll have to move forward.
What started out as a positive interchange, soured rapidly.
Proceed with caution if you're considering purchasing anything from them.”
