“Selling items they don't have.
No real solution investigated or offered and took several days to gain refund.
Item is still for sale knowing they cannot fulfil.
A N Other lighting company supplied within 48hrs.”
“I searched high and low to find a ceiling light to match new wall lights. Delivery was quick and as they are all glass they arrived in tact. However a vital part needed to fit the globes to the light was missing from the box. I contacted them via email and they contacted the manufacturer who sent the part directly to me. Brilliant!!”
“I ordered a light which said in stock 2 to 4 working days delivery, 10 days later still no light so I ordered one from another company which was delivered the next day as I had booked the electrician, I have emailed them and telephoned them with no response to get a refund”
“Ordered on 4th October still waiting to hear from them as to what’s happened to my order! Had 2 emails saying I was in a queue but still no response to my emails. Thoroughly discusted with their customer service. Even in lockdown other companies respond within 2 weeks. Will never order from them again. NO STARS and still waiting for order.”