norwood textiles Reviews

Name: norwood textiles
Rating: 4.82

4.8 Rating 933 Reviews

95 %

of reviewers recommend norwood textiles

4.8

Based on 933 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01412305229

Email:

info@norwoodtextiles.co.uk

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norwood textiles 5 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't rate Norwood. I've yet to collect my package from Royal Mail. Had filled in the order to go to my place of work. They sent to my home address and subsequently it can't be delivered as not home to take in. Double checked that it was to be shipped to work. Order confirmation agrees but dispatch doesn't. Very annoying.”

Helpful Report

Posted 4 months ago

Hi, We're very sorry about this error. Sadly, we had a technical issue with our system and it wasn't recognising a different shipping address. We have now rectified this error so it shouldn't happen again. We're very sorry about this and for any inconvenience this has caused. Best Regards, Norwood Textiles Team

Posted 4 months ago

“Being asked to write a review when I haven’t even received my items yet is a joke. Not happy at all. My order was apparently shipped 6 days ago but I am yet to receive it.”

Helpful Report

Posted 1 year ago

“Purchased 2 duvet sets. 1 Catherine Lansfield Dramatic Floral Easy Care and 1 Gabriella Watercolour Floral. Should have realised when opening quality would be poor as both packages were split and damaged. Decided to give benefit of the doubt so I removed both sets and washed as per manufacturers instructions. When I came to iron both sets of pillow cases were not cut squarely, stitching was poor quality and lacked finishing touches of loose threads being trimmed etc. Bobbles in threads of fabric and fabric looks a dingy off white instead of white. Too late for me now but I will definitely inspect items more thoroughly before proceeding to wash before use. Only saving grace and reason for 2 stars is they ironed well. Would not recommend either of these items at any price. The saying 'you get what you pay for' is not even appropriate because they were over priced for such shoddy quality and I am extremely disappointed. I will strike this one up as a bad experience not to be repeated any time soon. Added to the review product was damaged but this was not damaged in transit as outer packaging was fully in tact, these items must have been packaged damaged.”

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Posted 2 years ago

“When I was about to put the duvet cover on my son's duvet. I noticed that the duvet cover wasn't sown properly as there is a hole I'm Not happy about this but I can't be bothered sending it back”

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Posted 2 years ago

“Still not received half my order so how am I supposed to review it.”

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Posted 2 years ago

norwood textiles is rated 4.8 based on 933 reviews