PILOT Reviews

Name: PILOT
Rating: 4.70

4.7 Rating 1,653 Reviews

100 %

of reviewers recommend PILOT

4.7

Based on 1,653 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service love my top and friendly staff .Thankyou”

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Posted 9 months ago

“Absolutely amazing , got my partners coat for £200 cheaper than the manufacturer and came next day.”

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Posted 9 months ago

“Fantastic service, helpful and friendly. Would highly recommend.”

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Posted 9 months ago

“Quick delivery and product came as described. Great price too, will definitely order from pilot again.”

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Posted 9 months ago

“First time ordering from pilot and very happy with the overall experience. Got some decent clobber and the site is super easy to navigate. Ordered 2 pairs of Replay denim shorts on the thursday afternoon and received my order Friday morning using next day delivery option. Will definitely use Pilot again!! Thank you ✌🏻”

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Posted 9 months ago

“Excellent service. Arrived really quickly and was just as described. Was able to get an item of clothing unavailable elsewhere.”

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Posted 9 months ago

“Very impressed with the packaging high standard would definitely recommend and I will be definitely buying a game worth every penny”

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Posted 9 months ago

“Gorgeous Versace handbag, at a fraction of the price it would have been on the Versace website. The swirly Barocco pattern in yellow & white against black is lovely, and the two fancy gold tone buckles are very stylish. A waitress at the tapas bar we go to admired the bag, so I showed her the remaining white one on my phone - so now she will be visiting the Pilot website too! Thanks for making designer accessories more affordable. Very happy with the bag!”

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Posted 9 months ago

“I have never ordered from Pilot before, I was really impressed the bag I ordered came within a few days.”

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Posted 10 months ago

“Very please with my purchase and excellent service.”

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Posted 10 months ago

“I brought the cream valentino bag from pilot it was packaged beautifully and arrived very quickly at no extra cost I am extremely happy with the service.”

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Posted 10 months ago

“Excellent company, goods was great and fantastic delivery”

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Posted 10 months ago

“I've been a loyal buyer from pilot for many years and although I prefer to shop in store for the personal touch I decided to try online...I got some bargains. The only thing wrong for me online is that when when your on a page where you want to continue on after selecting to buy from that page it doesn't bring you back there you have to go back 2 times and wait to re submit. Bit frustrating. I'll continue to go in store I think the lads in there are sound”

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Posted 10 months ago

“Excellent costumer service, helped me immediately when I accidentally ordered the same item twice and refunded the unwanted item prior to dispatch! Speedy delivery too! Thank you!”

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Posted 10 months ago

“Spot on, well packaged. Delivered in good time.”

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Posted 10 months ago

“Quick delivery and well packed. Genuine goods with a good discount. Very happy, would recommend this company. Hope to deal with you again in the future! Thank you.”

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Posted 10 months ago

“Nice stylish bag at an affordable price. Order arrived quickly. Perfect gift idea for my son.”

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Posted 10 months ago

“Good price efficient service”

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Posted 10 months ago

“Absolutely AMAZING service from Pilot once again. I ordered a gift for my niece and it was delivered the following day. I had a couple of additional requests and Claire at the store was only too happy to help with! Thank you so much! It’s so nice to have a personal feel to shopping, unlike that of Flannels were if you need to return an item it’s the most painful experience!”

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Posted 10 months ago

“Bought a Paul Smith bag, very happy with the product, delivery and information offered up to the delivery”

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Posted 10 months ago

PILOT is rated 4.7 based on 1,653 reviews