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mypure.co.uk Reviews

4.9 Rating 1,033 Reviews
98 %
of reviewers recommend mypure.co.uk
Company Reviews Product Reviews
15,384
 Questions Insights Metrics Info
4.9
Based on 1,033 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

Popular Questions:

Delivery

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Customer Service

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About mypure.co.uk:

We have been dedicated to clean beauty since 2004. Powered by nature and guided by science, our curated selection features the world’s best and most effective natural beauty brands. With over 30,000 authenticated five-star reviews, you can trust that you’re onto something good.

We've just made the switch from ekomi to reviews.io for our review collection! Check out our older reviews here:

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How quickly does Mypure.co.uk resolve customer queries?
Helpful Report
(1 week ago)
Greater than 43% of reviewers feedback is Mypure.co.uk resolves customer queries within an hour.
Helpful Report
(1 week ago)
A

Customer Service - Good

97.97%
Industry Average
“ I wasn't particularly happy with the product overall. I contacted the company for a replacement as thought my original one was faulty but actually the second one was the same - doesn't spray very well. Customer service was excellent at communicating. ”
- Claire Phelps
“ I've been buying from this company for a few years now. The prices are competitive and l find he set up of the website filters are quite good, allowing to filter out products by organic, phthalate free etc. A couple of my orders have "gone wrong", either incorrect product or damaged delivery but the customer service is excellent, correcting issues very quickly. Happy to recommend. ”
- Eilis McKay
“ I've made many purchases from MyPure, big selection of lovely products from my favourite brands, regular special offers, samples and free gifts. Everything is carefully packaged and delivered super fast. I'm very happy with the service and would highly recommend to others. ”
- Anne-Marie Gavin
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