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mypure.co.uk Reviews

4.9 Rating 1,031 Reviews
B
Happiness Grade
Read mypure.co.uk Reviews

About mypure.co.uk:

We have been dedicated to clean beauty since 2004. Powered by nature and guided by science, our curated selection features the world’s best and most effective natural beauty brands. With over 30,000 authenticated five-star reviews, you can trust that you’re onto something good.

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mypure.co.uk have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

98.19%
Industry Average
Good price points, nice choice of products and great customer service.
- Lorraine W
Very happy with everything. Order arrived on time, products are exactly what I wanted and for a very reasonable price. I will definitely place another order in the future and I can highly recommend.
- Lucie H
Very pleased with the price and products will buy from here again
- Linda H
A

Delivery - Fast

98.51%
Industry Average
Fast delivery and great products
- Sandi C
Quick delivery, good range of products at comparable good prices
- URSULA S
I have been using My pure for several years, their website is easy to use, their prices are good, easy to order and quick delivery.
- Kairen K
F

Refunds - Difficult

20.00%
Industry Average
Sent a faulty product back and still yet to receive my refund plus P&P x 2 as I had to pay for the return! Come on My Pure I have been waiting for 2 weeks….😡
- Tara L
Requested a sample but didn’t notice was charged for a full size! This is the second request for a review, I haven’t tried the sample as yet but where is the full size or a refund? Perhaps my complaint can be sorted before multiple requests for reviews! Very disappointing service.
- Linda
97.97%
Industry Average
Lovely products and great service
- Kezzia A
Good service and quick delivery. Easy to navigate website and good choice of products.
- Larisa S
I ordered several Hooraw lip salves. There was a good selection, the buying process was easy and the package arrived quickly. Excellent service
- Barbara M