mypure.co.uk have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Good price points, nice choice of products and great customer service.
”
- Lorraine W
“
Very happy with everything. Order arrived on time, products are exactly what I wanted and for a very reasonable price. I will definitely place another order in the future and I can highly recommend.
”
- Lucie H
“
Very pleased with the price and products will buy from here again
”
- Linda H
“
Fast delivery and great products
”
- Sandi C
“
Quick delivery, good range of products at comparable good prices
”
- URSULA S
“
I have been using My pure for several years, their website is easy to use, their prices are good, easy to order and quick delivery.
”
- Kairen K
“
Sent a faulty product back and still yet to receive my refund plus P&P x 2 as I had to pay for the return! Come on My Pure I have been waiting for 2 weeks….😡
”
- Tara L
“
Requested a sample but didn’t notice was charged for a full size! This is the second request for a review, I haven’t tried the sample as yet but where is the full size or a refund? Perhaps my complaint can be sorted before multiple requests for reviews! Very disappointing service.
”
- Linda
“
Lovely products and great service
”
- Kezzia A
“
Good service and quick delivery. Easy to navigate website and good choice of products.
”
- Larisa S
“
I ordered several Hooraw lip salves. There was a good selection, the buying process was easy and the package arrived quickly. Excellent service
”
- Barbara M