mypure.co.uk have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Beautiful products, great website, so good to have good quality natural products at a reasonable price.
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- Stephanie S
“
Have yet to find a product I haven’t liked! So glad I found you guys, love the price, the range and the quality of the products. Also the sustainability and ethics for the company! Great job!
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- Donna M
“
I really love MyPure. It's great to be able to get clean beauty products at a good price
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- Melissa B
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Fast delivery , attractive gift, good products, have been using for many years.
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- Wing S
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Excellent products and prices. Fast delivery packaged well. Always a joy to receive.
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- D P
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Great quality products with prompt delivery
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- Ralph P
“
Requested a sample but didn’t notice was charged for a full size! This is the second request for a review, I haven’t tried the sample as yet but where is the full size or a refund? Perhaps my complaint can be sorted before multiple requests for reviews! Very disappointing service.
”
- Linda
“
Although no phone line, customer service is good via email and chat. Good offers. Slightly too many promo emails repeating same info and therefore a little pressured which is offputting but bargains are good as is range of natural products.
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- E.R.
“
Great choice of products and excellent service, I've ordered a few times, super quick and great prices.
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- Julie B
“
Great prices and fantastic service
”
- Natalie C
