myenergi Reviews

Name: myenergi
Address: Pionerr Business Park, Faraday Way, Stallingborough, North East Lincolnshire
Rating: 3.62

3.6 Rating 13 Reviews

62 %

of reviewers recommend myenergi

Company Reviews

Info

About myenergi:

Our market-leading range of energy control products are made right here in our workshop in the English countryside, boasting British design, compliance and cutting-edge eco-technology. From invention, to design and manufacture - we know our products inside out and as such can offer the very best in technical support and aftercare. When you buy a myenergi product, you join our family.

Visit Website

Phone:

0333 300 1303

Email:

juliet.carter@myenergi.com

Location:

Pionerr Business Park,
Faraday Way,
Stallingborough
North East Lincolnshire
DN41 8FF

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Jonny

myenergi 5 star review on 23rd June 2020

David C

Luke M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Incredibly difficult to contact for an end-user. I have a problem with my Zappi drawing energy from house storage batteries instead of grid. Query form asks Qs that are impossible to answer. Online Chat is 'unavailable'. Phone has 30 min min wait time on hold. This makes the service effectively useless. And I pity the poor people working there. Their incessant messaging tries to get you to use their 'AI'. It's a practical joke and is useless for all but the simplest of queries that you can more easily resolve on Google. Their hold messaging also nags you to take out an extended warranty. They want you to pay more? For more of this? I don't think so!”

Helpful Report

Posted 2 days ago

“3 years with Zappi 2 car charger all good. After recent installation of Libbi battery the experience is awful. Battery very eratic sometimes charging when it is "stopped". The battery control in the app is severely limited, no charge/discharge program only discharge manual on/off. Grid charging only functions when a cheap rate tariff is setup, but then it's in charge mode for the whole period, charges to full, ignores the max charge setting. 2 requests to support (they ignore forum discussions) with no help the first time and no response the second time. This has become the worst commercial decision I've ever made. Useless software, useless support. Never again. Do not buy.”

Helpful Report

Posted 2 months ago

“Appalling company. 11 months over 100 emails 4 engineer visits, 1 replacement zappi and it still doesn't work properly. Myenergi have walked away from their responsibility and want to remove the device for a fraction of what it cost to install. If you still want to consider it then be ready for impossible phone waits, incomprehensible manual and inaccurate app. You're left on your own.”

Helpful Report

Posted 2 years ago

“Product ok. Training dept absolutely incompetent. Registered for training day got email with zoom meeting details. Comes to the day Ive been given incorrect meeting id I wait 10 mins on phone No answer. What a waste of time and money. Fitting Zappi 2 tomorrow but never again”

Helpful Report

Posted 5 years ago

myenergi is rated 3.6 based on 13 reviews