Appalling company. 11 months over 100 emails 4 engineer visits, 1 replacement zappi and it still doesn't work properly. Myenergi have walked away from their responsibility and want to remove the device for a fraction of what it cost to install. If you still want to consider it then be ready for impossible phone waits, incomprehensible manual and inaccurate app. You're left on your own.
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Alice, Customer Support
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