motorly Reviews

Name: motorly
Address: 1st Floor Offices, The ACC, Market Street, Altrincham, WA14 1PF, Altrincham
Rating: 4.78

4.8 Rating 3,209 Reviews

95 %

of reviewers recommend motorly

Company Reviews

Metrics

Info

4.8

Based on 3,209 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About motorly:

welcome to motorly:

The home of motoring, where we help drivers up and down the country find, compare and save on all things motoring – from financing to insuring your car, we’ve got you covered.

Visit Website

Phone:

0161 519 1550

Email:

info@motorly.co.uk

Location:

1st Floor Offices, The ACC, Market Street, Altrincham, WA14 1PF
Altrincham
WA14 1PF

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motorly 5 star review on 31st August 2023

Neil Rooney

motorly 5 star review on 2nd February 2023

Alex

motorly 5 star review on 5th January 2022

Lee Haymonds

motorly 5 star review on 29th November 2021

Elisabeta Mihaela Giuglea

motorly 5 star review on 20th September 2021

John Waghorn

motorly 5 star review on 29th September 2019

Anonymous

motorly 5 star review on 19th September 2019

Roy Harvey

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were a bit too forceful to my liking.”

Helpful Report

“At first they were very helpful and responsive. They found my car and all was well for us to pick it up prior to our holiday 3 days later. Unfortunately due to an issue with prior finance on the car, this was not to be but communication died down significantly and any messages were always led by me requesting information.”

Helpful Report

HI, I have reviewed your application and it does look like we tried to communicate with you on a number of occasions. Nevertheless, I am sorry that we do not meet your expectations, we do pride ourselves on customer satisfaction, and it's always disappointing to see when we've not met a customer's expectation. If there is anything we can do to try and assist further, please do call the office on 01925 986756. Many Thanks, Motorly.

“Easy to use”

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“I don’t want a phone call I just want a quote”

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“In the past Motorly worked well in the past (three years ago I financed a car using their brokering service) but they claim to be a comparison site and show you different offers. However last time I used the service I was shuttled directly to another broker who was offering a whopping 100% interest over 60 months. There was no say from me as to any comparison. Feels like a racket.”

Helpful Report

Hi Robert, Thank you for taking the time to review, we value any feedback, good, bad or indifferent. We used to work with more brokers and relied on them for where we didnt have a lender that could help. We still do this, but less so, as our lender panel has matured, and therefore we do not tend to work with brokers that much these days. Its surprising that we've helped before, and then havent been able to this time, give the office call and we can discuss, we're back open from 9am tomorrow. Thanks motorly:

“Friendly customer care goes a long way when seeking finance and motorcycle were quick and efficient. Thanks”

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“Very good and you get answers straight away.”

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“It's good”

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“Only problem is I asked for caravan and keep getting offered car”

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“Easy to apply for, but not as easy as it says.”

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“All easy and able sort kvik”

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“Quick enough service so far. But I'm only at the first stage of enquiry”

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“At the end of the questionnaire I felt a little like you had just gained my contact information. I wanted to see quotes for purchasing cars so I could browse. I don’t particularly want to talk to a finance salesperson.”

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“Quick and easy”

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“Friendly service”

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“No comments yet other then I retracted as soon as it was put your card details down not doing been scammed before .. so will call company to verify my details”

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“First time I've used something like this so see how it goes thanks”

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“Kind of got a lot of emails from various company’s with high interest rates”