“Vale provided us with excellent service right through from measuring-up to installation. The stairs are high quality and have been expertly installed - a special mention must be made for Mike (who installed our staircase) who proved to be a top-class craftsman and a very hard worker. I'd have no hesitation in recommending Vale to anyone who is looking for new stairs!!”
“Pre Sales Staff were very friendly with organizing initial meetings. Sales was excellent and worked through options/choices to reach the right activity that we required. The overall activity was for the removal of the existing staircase and door casing from under the stairs and installing a new Banister and Spindles, along with oak bottom steps and oak trim. In addition to this was a new oak casing and a new oak door, which really complements the staircase. The work was completed by Mike, who was dedicated and professional both with time management and on site liaison to us on his activities. Post Sales have also been excellent to check for feedback from within the company. A highly competent and evenly priced company that we have already recommended to friends. Well done”
“Absolutely delighted with our new staircase which is stunning. The quality of workmanship and materials is second to none. And it was a pleasure to have Shane and his team working in our home, all were completely professional, friendly and respectful of the environment they were in. We would have no hesitation in recommending Vale to anyone.”
“Commencement date 29 March
Shane and his team at Vale of Wigan recently replaced our staircase. The old one was very dated. In addition the stairs creaked dreadfully. As well as the replacement we also asked if they could stop the creaking. They found the cause of the creaking – damage to the stair risers from a previous carpet installation – a carried out a repair.
The finished job is gorgeous, and practically creak-free, so we are very happy.
We wouldn’t hesitate to recommend Vale to others to replace tired, old staircases. In fact they have now converted the staircases at number 6, number 7 and number 8 in our cul-de-sac of 11 houses!
“I found them to be very professional, friendly, hard working people. I would definitely recommend them. I love what they have done with my stairs, they look gorgeous. Thank you Vale of Wigan for a job well done.”
“We chose Vale of Wigan following the initial quote as there was no pushy sales talk. The booking process and arrangements were easy and safe. The work took place over 2 weeks and the completed work is outstanding. The doors look great having been set in new casing. The stairs have become a real feature in our hallway. Would definitely recommend this company and would certainly use them again”
“Shane and the company were very professional and responsive. From the initial call and survey to starting the work. Mikey, the young lad who did the onsite installation was very meticulous and his attention to detail was amazing. Very happy with the product and service. Would strongly recommend.”
“We are very happy with our new modern staircase. Michael was very polite and professional and his workmanship is excellent. He was respectful and careful with our property, and he cleaned up and removed all debris before leaving. We had 3 quotes before deciding to use Vale of Wigan and we now know that we made the right decision. We would highly recommend this Company.”
“We were delighted with the work done, Shane made sure that he understood exactly what we were looking for, including making an extra visit just as a final check. The installation team were first class, they worked tidily, delivered a superb end result. We would have no hesitation in recommending the company.”
“We first thought of having our stairs done two years ago but we went on an extra holiday again. We returned to Vale and arranged to have the work done.We were wary due to the pandemic. We needn’t have worried. The work was done skilfully, professionally and with appropriate social spacing.
We now have a beautiful set of stairs. Wonderful work and really tidy workers. They removed all the old wood and tidied and cleaned every night. I would recommend Vale to anyone,”
“We have had an oak staircase with glass fitted. From the moment Shane arrived to give us a quote and showing us samples and giving ideas to when Mike arrived to start the stairs, very professional and friendly and hard working, the work was of the highest quality and completed in the time frame. Excellent service. The finish product is beautiful we are thrilled with our new staircase and would highly recommend. Many thanks to Shane and Mike.”
From start to finish every member of the team has been so professional.
The quality is exceptional
Special mention to Chad who worked so hard and is a true professional in his trade
House left immaculate every night
Would highly recommend.
Thanks Shane to you and your team”