Once we had decided that we wanted a new staircase, the next hard decision was who to choose. We had discussions with a couple of companies, before we met Shane at the showroom. The ease of discussion, the efficiency of the quote, the friendly nature of the discussions, and the feedback from previous happy customers, made the decision an easy one. Each element of the process was, as promised, and Michael and Dylan arrived to complete the installation. Friendly, polite, knowledgeable, and with an eye for detail, they were like a breath of fresh air, and cleaned up after themselves. Thank You !