ML Performance have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Quality tyres at the best price. I bought 4 tyres much cheaper than the main online tyre companies who had sales on.
Had to wait 3 weeks for delivery but if you are prepared to wait then I can recommend ML Performance.
”
- Tim
“
Very competitively priced by ML Performance and the item was shipped very quickly. You can not go wrong for the price of this product, highly recommend it.
”
- Raymond B
“
Arrived in good time, quality product, great price. Would recommend ML Performance
”
- Evelyn K
“
Finally, she assured fast and quick delivery time by delivering on the promised time she provided me.
”
- Haider
“
Quality tyres at the best price. I bought 4 tyres much cheaper than the main online tyre companies who had sales on.
Had to wait 3 weeks for delivery but if you are prepared to wait then I can recommend ML Performance.
”
- Tim
“
Cant fault ML Performance, I did a over the phone order very helpful and know what there on about, fast delivery
”
- Cindy B
“
Than when I called them ( after so many tries) I’ve been told that I will have a refund in 14 working days.
”
- Adrian
“
Waited 14 weeks for part!
Never arrived.
Cancelled order. Told 10-14 days for refund. (10/3/26)
STILL WAITING!
Received email today (25/3/26) stating that SURPRISE SURPRISE their accounting system was down.
Now contacting Citizens Advice.
ABSOLUTE JOKE of a Company - if you can call it that!
”
- Mick
“
I am actively pursuing a complete refund and have reported this matter to the relevant consumer protection authority.
”
- Akhter
“
Ordered TPMs for a ford puma. They went above and beyond to get me one. Kept me updated every step of the way. Customer service excellent.
”
- Anonymous
“
Now she was a colleague that deserves all the praise as she provided quick, fast and efficient customer service making sure my entire ML Performance buying experience was a smooth and effortless one.
”
- Haider
“
Satisfied with the ML Performance Team's goods and service!
”
- Benjamin M
