ML Performance have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Quality tyres at the best price. I bought 4 tyres much cheaper than the main online tyre companies who had sales on.
Had to wait 3 weeks for delivery but if you are prepared to wait then I can recommend ML Performance.
”
- Tim
“
Very competitively priced by ML Performance and the item was shipped very quickly. You can not go wrong for the price of this product, highly recommend it.
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- Raymond B
“
Arrived in good time, quality product, great price. Would recommend ML Performance
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- Evelyn K
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Finally, she assured fast and quick delivery time by delivering on the promised time she provided me.
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- Haider
“
Quality tyres at the best price. I bought 4 tyres much cheaper than the main online tyre companies who had sales on.
Had to wait 3 weeks for delivery but if you are prepared to wait then I can recommend ML Performance.
”
- Tim
“
Cant fault ML Performance, I did a over the phone order very helpful and know what there on about, fast delivery
”
- Cindy B
“
Ordered from ML 5 months ago..to date..no goods and no refund.
Going by the many same customer instances it seems ML are routinely ripping off a high number of customers.
ML are not responding.
BE CAREFUL..
”
- Nigel J
“
Ordered 3 bottles of motul 7001 15w50 oil that was advertised in December 2025,told it wasn't in stock and could I wait 3 weeks ,waited never materialised,asked for a refund and have now waited over 3 months with many messages sent to them and various excuses given but still no refund,I now see my story is identical to others using this company and I feel a spotlight should be put on this companies trading standards
”
- Tony C
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Ordered something from “stock”, turns out wasn’t in stock. Cancelled order, promised refund. No refund, excuses after excuses, now well over 2 months waiting for refund. Apparently system is down, would you trust them with your card details if they can’t fix a problem in 2 months.
”
- Justin
“
Ordered TPMs for a ford puma. They went above and beyond to get me one. Kept me updated every step of the way. Customer service excellent.
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- Anonymous
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Now she was a colleague that deserves all the praise as she provided quick, fast and efficient customer service making sure my entire ML Performance buying experience was a smooth and effortless one.
”
- Haider
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Satisfied with the ML Performance Team's goods and service!
”
- Benjamin M
