ML Performance have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Quality tyres at the best price. I bought 4 tyres much cheaper than the main online tyre companies who had sales on.
Had to wait 3 weeks for delivery but if you are prepared to wait then I can recommend ML Performance.
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- Tim
“
Very competitively priced by ML Performance and the item was shipped very quickly. You can not go wrong for the price of this product, highly recommend it.
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- Raymond B
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Arrived in good time, quality product, great price. Would recommend ML Performance
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- Evelyn K
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Finally, she assured fast and quick delivery time by delivering on the promised time she provided me.
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- Haider
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Quality tyres at the best price. I bought 4 tyres much cheaper than the main online tyre companies who had sales on.
Had to wait 3 weeks for delivery but if you are prepared to wait then I can recommend ML Performance.
”
- Tim
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Cant fault ML Performance, I did a over the phone order very helpful and know what there on about, fast delivery
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- Cindy B
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Ordered some oil 4 weeks ago, was informed delivery would be w/c 26 June.
Emailed 3 times and no reply, the phone line will not take calls. Very dubious and if you expect products quickly be courteous. I may ask my credit card company to refund my monies if no response is received with 14 days.
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- Anonymous
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No oil for 3 months.
MLP145187
Please refund.
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- Anonymous
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I ordered an air intake for my Audi S5 in April and it still hasn’t arrived today on 30th June. When trying to contact the company they have an automated phone line that no one answers. Email responses are slow and just tell you to wait another 10 days due to stock issues etc. I’m still waiting for a refund. I have had to contact the card company to get my money back. Nightmare experience.
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- Mark
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Now she was a colleague that deserves all the praise as she provided quick, fast and efficient customer service making sure my entire ML Performance buying experience was a smooth and effortless one.
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- Haider
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Satisfied with the ML Performance Team's goods and service!
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- Benjamin M
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I have purchased a few items from ML Performance, I have been happy everytime with the customer service , without asking you have reassurance that help is there if you are unsure and that they care that you know that, The product is as described,i do not regret buying it as I thought I may have done , I would buy it again and will continue buying from ML
”
- Elizabeth M