ML Performance have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Quality tyres at the best price. I bought 4 tyres much cheaper than the main online tyre companies who had sales on.
Had to wait 3 weeks for delivery but if you are prepared to wait then I can recommend ML Performance.
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- Tim
“
Very competitively priced by ML Performance and the item was shipped very quickly. You can not go wrong for the price of this product, highly recommend it.
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- Raymond B
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Arrived in good time, quality product, great price. Would recommend ML Performance
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- Evelyn K
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Finally, she assured fast and quick delivery time by delivering on the promised time she provided me.
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- Haider
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Quality tyres at the best price. I bought 4 tyres much cheaper than the main online tyre companies who had sales on.
Had to wait 3 weeks for delivery but if you are prepared to wait then I can recommend ML Performance.
”
- Tim
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Cant fault ML Performance, I did a over the phone order very helpful and know what there on about, fast delivery
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- Cindy B
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I ordered a part for my BMW on 30th September their website said was in stock. They then advised me it was on a 5 week lead time...I asked for my money back £100, and am still awaiting a refund...they have given me every excuse why it hasn't happened but here we are weeks later and no refund...
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- Anonymous
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Ordered a BMW M Performance LSD on June 18, 2025. The website lied about the item being in stock and never shipped it. Customer service gave me the run-around for months. The company is now illegally delaying my refund. I have filed a chargeback and complaint. Do not buy from ML Performance.
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- Anonymous
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Service and communication was poor throughout. I ordered some parts on 20th September and I hadn’t received a tracking number by the 1st October and I called to follow up and they said allow another 10 days for dispatch. So I requested a refund and it’s now the 15th October and I still haven’t received my money back. They are giving silly excuses and not responding- stay clear of this business they are far from professional.
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- Anonymous
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Ordered TPMs for a ford puma. They went above and beyond to get me one. Kept me updated every step of the way. Customer service excellent.
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- Anonymous
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Now she was a colleague that deserves all the praise as she provided quick, fast and efficient customer service making sure my entire ML Performance buying experience was a smooth and effortless one.
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- Haider
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Satisfied with the ML Performance Team's goods and service!
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- Benjamin M
