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Millbrooke Estate Agents Reviews

4.94 Rating 126 Reviews

100 %

of reviewers recommend Millbrooke Estate Agents

Company Reviews

Merchant Metrics


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Millbrooke Estate Agents:

Founded by Daryl Hamer and Claire Morgan in 2008, the Millbrooke brand is one of the most respected estate agencies in Manchester.

The industry has grown at an incredible rate over the past 10 years and its now more important than ever to ensure you are placing your property in the hands of a professional team. The benefits of having a successful, knowledgeable and experienced team of professionals looking after you is invaluable.

- We are a refocused concept in the estate agency industry here to shake up the traditional.

- We are creative property people who believe experience is everything.

- We are passionate about unrivalled service and innovation.

- We think outside the box. We are Millbrooke Estate Agents.

Visit Website

Phone:

0161 790 5154

Email:

hello@millbrooke.co

Location:

271 Mosley Common Road, Boothstown

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Millbrook lettings are a very professional team Holly guided us through the process and completely took the stress out of letting our property. We highly recommend them and would not use anyone else”

“Very helpful and kind”

“Special thanks to Holly and Karen at Millbrooke Estate Agents. They provided us with excellent service during our application process and when we moved in. Highly recommend the real estate agency.”

“Daryl and team are absolutely awesome. They take all the stress of letting a property off your shoulder. We first dealt with Millbrooke as tennants and now a landlords and on both occasions they've been a pleasure to partner with. We can't sing their praises loudly enough. Thanks Millbrooke!”

“We are a family property business and have really enjoyed and appreciate the friendly and professional manner that Millbrooke have always operated. In this area we wouldn’t use any other agent and can highly recommend. Kind Regards Phil Brassell Philiain Developments Ltd”

“Daryl and the team at Millbrooke have gone above and beyond our expectations in everything they have done. Thank you.”

Thanks so much for your kind review. We look forward to having a long term client relationship with you. Thanks again, The Millbrooke Team.

“We were assisted by Jade & it has been a fantastic journey. She kept us updated in everything She was absolutely brilliant.”

“Millbrooke have provided a great landlord service providing lots of help and advice along the way. Karen has been a brilliant property manager going above and beyond the normal day to day.”

Hi Zak, Thanks so much for your great feedback. We have informed Karen who is super pleased and happy about your kind words, as are we. Thanks again and all the best, The Millbrooke Team.

“Great service”

Thanks so much Janine! All the best, the Millbrooke Team.

“I and my Wife are new landlords, and we have chosen Millbrooke to fully manage our property. I am pleased to say that Daryl and team have provided excellent service in letting our property. They have kept us informed at every stage, and resolved any issues efficiently. The whole process has been very smooth, and I would like to say a big thank you to them.”

Thanks so much for the kind words! All the best, The Millbrooke Team.

“Millbrooke have let and managed our property for over 4 years and have provided an excellent service. We have got to know the staff and directors and it is so reassuring to know that when we give them a call we will be speaking to someone who knows the property and will act quickly on our requests and keep us updated on any issues. They have always been proactive in their approach and ensure that the property complies with all statutory requirements. They also provide a thorough vetting of prospective tenants.”

Thanks so much Geoff for the fantastic feedback and comments.

“We own a property that we’ve rented out for two years now. Millbrooke have always fully managed it and they have been brilliant at every hurdle. As we were new to being landlords they’ve be great at advising us at every stage. Daryl (one of the managers) has always gone above and beyond to help! Recently we’ve also had a lot to do with Holly and Jade who have both been great too and really organised. Another manager Claire I have also briefly dealt with over the last few years who has always got things sorted quickly. I would definitely recommend them!”

Thanks so much for your kind words, great feedback and wonderful review. All the best, The Millbrooke Team.

“The tools that are being used to sign, complete documents are amazing, everything is simple and well fast phased. Karen is the nicest person I've known, a real superstar. What refrains me from giving 5 stars, is the communication between the manager and the landlord. I've been told that my tenancy will be ending soon, and if I would want it extended. I wished to have it extended for 6 months, but got a reply that the pay would increase by 50£ per month. I've responded to the offer that some of the things that are within the apartment, requires money input by the landlord as it being way too worn-out , and nothing has been upgraded since the other tenants left in 2019. I've raised my concerns 3 weeks ago, and did not hear anything so far, I've tried to push for an answer last week, and still nothing, so I am lost and unsure what is happening with the apartment and my tenancy contract. Other than that, really enjoy being part of millbrooke.”

Hi Tomas, Thank you for the kind words and also important feedback for us to review. We have a great relationship with you and we are sorry to hear of your concerns. We have quickly looked into this for you. I'm afraid you emailed our manager who was on annual leave at the time hence no initial reply. Somehow the out of office reply did not get to you unfortunately. You are always absolutely welcome to call us with any query so we can help you as soon as possible. I'm advised you are now aware about the member of staff being on annual leave which was unfortunate timing. We have now also encouraged you to call the team directly if you have any query. We have also established that unfortunately, the repairs you mention have never been reported to us I'm sorry to say, but I understand this is now explained and the importance of reporting of these repairs has been understood. We can now make progress on this for you. As part of reviewing your query, it may have been a quicker outcome for you to contact us directly. I'm sorry you felt the review platform was the best course of action but we completely understand. Ultimately as long as we get your feedback however it's shared, gives us the chance to help you. We are advised by the team your queries are being tended to. Thanks again Tomas and all the best, The Millbrooke Team.

“Brilliant service from start to finish Friendly staff and very helpfull Karen Edward was fantastic all the way from the first viewing to the day I moved in”

Thank you so much Steven. This is great to hear and we will be letting Karen Edward know of your review and how proud we are to hear you were so happy with the service. Thanks again and all the best from Millbrooke in your new home!

“Excellent service from start to finish by Daryl and the team. The team were always happy with whatever queries we had, providing phone support, rapid responses to emails and face to face meetings. We would highly recommend and use again in the future!.!”

Thank you so much Daniel for your wonderful review! Our team are over the moon about your kind words. All the very best, The Millbrooke Team.

“Lovely staff, very dedicated and caring service. We’re over the moon with our new place and have had support from them every step of the way.”

Thanks so much Alice! It's been a pleasure. All the best, Millbrooke.

“Very good service and communication from the team especially Jade who I spoke with the most. Very helpful, friendly and smooth process so very positive overall. I also loved the welcome package we received from you guys, really nice start to getting our new home”

Thank you so much for your kind words! All the very best in your lovely new home. Kind Regards, Mllbrooke.

“Me & my partner have had an amazing experience with Millbrooke Dedicated Lettings and will definitely recommend them to friends and family. Holly, Jade and Daryl were absolutely amazing throughout our process and we cannot thank them enough. They are a credit to the company and we wish them all the best of luck in the future.”

Hi Bonnie, Thank you so much for the kind words and the lovely gift to our very grateful team! We wish you all the best in your new home. Thanks again, from everyone at Millbrooke.

“I was a tenant with Millbrooke for 6 years and they have been superb from day 1 until my tenancy ended. They are organised, considerate, friendly and professional. Always polite and very responsive and when required, they go above and beyond. There was not a single negative in dealing with Millbrooke. There is no point in mentioning individuals as the whole team were a pleasure to deal with.”

Thank you so Mark for your wonderful kind words. It's been an absolute pleasure and we are sorry to see you leave. All the very best with your next home, from all of us at Millbrooke.

“Quality service, utmost professional and would definitely recommend to other landlords and prospective tenants”

Hi David, Thank you for the wonderful review! Its much appreciated. Kind regards The Millbrooke Team

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Millbrooke Estate Agents is rated 4.94 based on 126 reviews