MedExpress Online Pharmacy Reviews

Name: MedExpress Online Pharmacy
Address: Unit H,, Ashbourne Drive,, Leamington Spa, Warwickshire
Rating: 4.66

4.7 Rating 10,233 Reviews

92 %

of reviewers recommend MedExpress Online Pharmacy

4.7

Based on 10,233 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About MedExpress Online Pharmacy:

MedExpress is an online doctor & pharmacy service based in the UK. We offer prescription medication through our fast and simple online consultation. All our doctors are based in the UK and a registered with the GMC. The medication is dispensed through our regulated pharmacy based in London.

Visit Website

Location:

Unit H,,
Ashbourne Drive,,
Leamington Spa
Warwickshire
CV31 3SS

Write Your review

Tell us how MedExpress Online Pharmacy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Working really well with a low calorie meals,very pleased with the results nearly a stone off”

Helpful Report

“Great service and quick delivery”

Helpful Report

“Thry are efficient and professenail”

Helpful Report

“Great system and very easy to navigate. Like the fact you get reminders to reorder ensuring I'm ajways ready to go”

Helpful Report

“Reliable service, tracked deliveries are dependable”

Helpful Report

“Quick review and dispatch”

Helpful Report

“Extremely disappointed with both the delivery and, more importantly, MedExpress’s handling of the issue. I ordered a 5mg Mounjaro pen which Royal Mail falsely marked as “delivery attempted” on a Saturday. I was at home all day and have both Ring doorbell footage and CCTV confirming that no delivery attempt was ever made. As a result, the parcel wasn’t actually delivered until Monday evening during the recent UK heatwave. When it arrived, the ice packs had completely thawed, the insulated packaging was no longer cool and the Mounjaro pen itself was warm to the touch. I explained that, because of the delayed delivery, I could no longer be confident the medication had remained within the manufacturer’s recommended storage conditions throughout transit. Rather than addressing any of the evidence I’d provided, I received what appeared to be a generic response simply stating that Mounjaro can be kept at room temperature for up to 30 days. This completely overlooked the fact that my concern was the unverified storage conditions during the delayed delivery, not how long it can be stored once received. I’ve since had to raise a formal complaint, request collection of the medication and ask for a replacement. In the meantime, I’m now going to miss at least a week of my prescribed medication through no fault of my own. Up until this point I’d been happy with MedExpress, but the way this issue has been handled has been very disappointing. I hope someone reviews the case properly and resolves it, rather than sending generic replies that don’t address the actual problem.”

Helpful Report

“All good with you all,but ive had 24 tablets wich will last me for good time. I will be order more when i am ready thank you.”

Helpful Report

“Delivered a day early👍 Simple process to order”

Helpful Report

“Am still waiting next prescription taking long time”

Helpful Report

“I made a mistake by switching to MedExpress as my supplier and ordering my next Mounjaro pen from them. After three days of waiting for the purchase to be approved—and after sending emails, using the chat, and finally calling—the shipment was approved. However, I received a message stating they were changing my dosage to a lower one, despite having submitted full documentation of my treatment and the invoice for my previous injections. I have been on Mounjaro for three months. I don't want to interrupt my treatment, but MedExpress is forcing me to do so because it takes at least two days to get a reply to any email sent. I do not recommend MedExpress.”

Helpful Report

“??????????”

Helpful Report

“Quick uncomplicated”

Helpful Report

“Fast secure postage, great experience very helpfull”

Helpful Report

“I'm really happy with the service”

Helpful Report

“Totally satisfied with this product”

Helpful Report

“I have not been on these a week yet. The process compared to mournjara seem to drag, and even though the process was the same, just took forever to swap, part my fault, photo update and ticking a question. I had to chase and was on the verge of giving up. MedExpress have been excellent though out till recently. Swapping from Mounjara to pillsfor me was disappointing. However I will still rate them very highly.”

Helpful Report

“Been great every time I've used it”

Helpful Report

“The medical check was nice and thorough, which inspires confidence. Delivery was timely and impeccable.”

Helpful Report

“It's going very well nice and easy to manage with great affect 👍”

Helpful Report

MedExpress Online Pharmacy is rated 4.7 based on 10,233 reviews