Me and My Glass Reviews

Name: Me and My Glass
Address: 33 Downham Close, Arnold, Arnold, NOTTINGHAM, Nottinghamshire
Rating: 4.76

4.8 Rating 359 Reviews

95 %

of reviewers recommend Me and My Glass

Company Reviews

Metrics

Info

4.8

Based on 359 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0330 043 6803

Email:

admin@meandmyglass.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shocking experience with this company, promised delivery, given a date, waited in all day & it never arrived, then said it will be coming this week and that the glass was ready and just needs shipping. Now got an email saying given me a refund. Complete time wasters, after waiting 6 weeks for the glass to arrive I’m still without glass and have to find some elsewhere. Wasn’t a complicate order, a square piece of garden table glass! Don’t waste your time with these idiots.”

Helpful Report

Posted 1 year ago

“We have been trying to contact Me and my Glass for 2-3 months regarding a significant error in our order. We were told they would look into this and now total silence. The phone number rings out and it doesn't matter how many messages or emails we send, no one will get back to us. We have looked into rectifying the error ourselves and have been told by several professionals that we would require a new piece of glass. Totally not acceptable, you need to accept you have made an error and fix this for us as we paid significant money to you for an item which is un-usable in its current state. Please respond to our calls and messages!”

Helpful Report

Posted 6 months ago

“Absolute fraudsters, do not touch this company with a barge pole!!! Placed an order, Jan 28th, told it would arrive in 4-6 weeks, premade stock item, 7 weeks later nothing had been delivered, I emailed the company as they have no phone number to speak to an adviser, to be advised by the MD, John, that his team had said the adhesive for the splashback would show through the glass did I want holes for screws. I said no could I please cancel my order and get a refund, no response now from any emails and its 10 weeks down the line and John is ghosting me.”

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Posted 2 weeks ago

“spot on every time”

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Posted 4 months ago

“Impossible to get in touch with - ordered and paid for glass 10 days ago and despite repeated emails no one can up date me on the status of my order. There is no phone number for them or live chat.”

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Posted 4 months ago

“Great service: swift delivery in proper packaging and a good-quality product. Thank you!”

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Posted 4 months ago

“Worse experience I’ve ordered a piece of glass fro my kitchen and it took over a month to deliver almost two months nearly, try to contacted them through the delivery time and never replied .Any way ,after all this time got the parcel and the next thing I see the glass shredded to pieces absolutely horror and try to connect them for my issue of a broken glass of hey replied to me only once’s now stell wait for a response for a refund or a replacement but god know when that will happen !! So guys I’ll recommend to stay away from this it’s not worth it”

Helpful Report

Posted 6 months ago

“Item never received, enquired several times with an auto reply suggesting they would look into it but with no further correspondence. Extremely disappointing. Will be reporting to the bank to attempt to receive refund.”

Helpful Report

Posted 7 months ago

“A sorry story of poor management: Glass splashback ordered and paid for on 12th October with 2 week delivery cycle promised. Repeated delivery failures before finally on 10th November the company admitted the glass had been lost/ smashed. With great regret, we had to go to small claims to push for a full refund as it was not forthcoming. Very disappointing that it took this. Me and My Glass, you can and should do much better than this.”

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Posted 1 year ago

“Delivery was really well packaged and quick delivery no problems at all, glass was dead on size and fitted perfectly, definitely go to them again if needed”

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Posted 1 year ago

“Awful service do not use! i placed an order online and they took my money. Since then I have had little contact, the order is over 8weeks old now and still not glass. they have not responded to any of my emails. and there is no phone number. do not use this company as I do not think they are fulfilling orders, but still taking peoples money. be warned”

Helpful Report

Posted 1 year ago

Me and My Glass is rated 4.8 based on 359 reviews