Mazuma Mobile Reviews

1.19 Rating 204 Reviews
4 %
of reviewers recommend Mazuma Mobile
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Within 5 Days
on-time delivery
Greater than 71%
accurate and undamaged orders
Greater than 91%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
1.27 out of 5
Returns & Refunds
returns process
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About Mazuma Mobile:

Mazuma Mobile are UK’s favourite mobile phone recycling website. <br /> We re-home, on average, 150,000 mobiles per month - we're one of the leading mobile phone REUSE specialists in Europe and have already paid out over £68 million to 100’s of 1000’s of happy


0845 8723000


1 Colne Way Court, Watford, Hertfordshire United Kingdom

Got a Question?

On reading these reviews I can confirm that I sent an iPhone 8plus in perfect condition and received email from mazuma stating that there was a fault with lcd screen when I know for a fact it was working perfectly well as have proof it was always in a wallet with screen protector on so for them to say lcd screen was damaged was total bshit
Asked by Agnes Logue (4 months ago)
I had same experience they are scam
Answered by Liz Grundy (3 months ago)
I have sent an email about my sale of two phones which I have only been paid for one who long does it take to get a reply from maxima about the other
Asked by Lynn Cope (1 year ago)