I was quoted £215 for my phone, I was not under any illusion that Mazuma would pay this price, even though my mobile phone had just been in for repair and had a brand new casing and screen protector, and not used since. After sending my phone, I came across reviews on two independent review sites which alarmed me, people were saying that their price had been greatly reduced and they were being told their phone was scratched and cracked, they were sent photos which contradicted their own photos. Well, sure enough, the exact same happened to me, I was told there were multiple scratches on the screen and casing, I had my photos to prove it was in perfect condition. I was told that I could be sent photos of my phone, I refused and said I don’t need photos of a different phone, I want my phone back in perfect condition. It has been a complete waste of my time and I would never use this company again. I will however be taking it further if my phone is returned in any different condition than I sent it to them in.