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Lust Home Reviews

4.7 Rating 2,200 Reviews
92 %
of reviewers recommend Lust Home
4.7
Based on 2,200 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Read Lust Home Reviews

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i still don't have my samples - they're stuck with evri!
Helpful Report
Posted 4 years ago
Thank you so much for your review Hannah! I am very sorry for the delay with your samples and for any trouble caused. I have sent across an email to confirm your address so we can get a replacement posted out for you asap 😊 Kind regards, Thomas Customer Service Team
Posted 4 years ago
My paper has a few flows in it for price I paid I very disappointed
Helpful Report
Posted 4 years ago
Thank you so much for your review Tina, I'm really sorry once again that your wallpaper had arrived in such condition. We've taken steps to make sure this doesn't happen again, thank you for allowing us to resolve your issue and we hope you we're satisfied with the outcome. Kind regards, Laura Customer Service Team
Posted 4 years ago
It’s the first time I’ve ordered from you and after waiting a week for my paper I phoned to inquire where it was! A really lovely lady helped me straight away and within the hour confirmed to me my order had just been processed and it arrived 2 days later. Whilst the initial order went missing - you very quickly sorted it all out - so thank you and I will definitely be ordering again !
Helpful Report
Posted 4 years ago
Thank you so much for your review and again for allowing us to resolve your issue, we're so sorry again that happened. We'd absolutely love to see your room transformation if you could tag us @lust.home 🐯 Kind regards, Laura Customer Service Team
Posted 4 years ago
Ordered some samples and one was missing
Helpful Report
Posted 4 years ago
Thank you so much for your review Amy, I'm really sorry this has happened. Please can you email hello@lusthome.com to let me know which sample was missing and I'll make sure that is sent again as a matter of urgency? Kind regards Laura Customer Service Team
Posted 4 years ago
The wallpaper samples did not have the full pattern on (birds were all just a wing or a beak not one full bird) so usable as a sample
Helpful Report
Posted 4 years ago
Thank you so much for your review Sarah, I'm sorry to hear you weren't pleased with your samples. They are primarily sent for you to make sure you are happy with the quality/colour but we understand it would be nice to see more of the pattern. You'll be pleased to know we've adjusted the samples specifically for this product and moving forward they will include the full Bird. If you'd like for me to arrange for one of these to be sent to you please email hello@lusthome.com and I'll sort that for you. Thank you for your feedback, we really appreciate it. Kind regards, Laura Customer Service Team
Posted 4 years ago
Difficult to use the samples ordered as couldn’t see the entire pattern. 2 samples that came through didn’t have crane heads on, so could not get full effect.
Helpful Report
Posted 4 years ago
Thank you so much for your review and feedback, I'm sorry you aren't happy with your wallpaper samples. They are sent for you to see the colour and quality and may not always include the full design, however, if you'd like some extra help with choosing a wallpaper please email us at hello@lusthome.com and we'd be delighted to assist you. Kind regards, Laura Customer Service Team
Posted 4 years ago
Good size samples, poor value overall. Having to pay for samples and a considerable amount for postage given they were sent as large letter was disappointing. Also one of the samples was of disappointing quality. What initially looked like a marble effect was in reality of very low resolution and not up to expectation.
Helpful Report
Posted 5 years ago
Thank you for your review and feedback, we really appreciate you taking the time to post this. We're sorry the wallpaper didn't meet your expectations, we'll certainly take your comments on board and will review the print. The cost of the samples is reflected on the generous sized pieces we send so that you can easily see how the wallpaper would look in your room. We hope this doesn't put you off ordering from us again in future 😊 - Laura
Posted 5 years ago
Lust Home is rated 4.7 based on 2,200 reviews